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Craig Smith Chevrolet
Galion, OH
211 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 211 reviews
July 25, 2026
The dealership itself was very clean. The customer service was excellent. Our sales representative Tony was awesome! He was very professional, helpful, and explained everything in detail. The customer service was excellent. Our sales representative Tony was awesome! He was very professional, helpful, and explained everything in detail. The finance guy was very helpful. Everything went smoothly. I would recommend anyone to this establishment. More
by txp
Employees Worked With
June 19, 2026
First time buyer with this dealership. Great experience working with Chris and Craig Smith Auto. Thanks everyone! Great experience working with Chris and Craig Smith Auto. Thanks everyone! More
by ljgraham1212
June 07, 2026
Answered all my questions, compared cars, very personable, understood my needs with my new car. personable, understood my needs with my new car. More
by Maggie.1406
March 31, 2026
Great experience! I work at General Motors and would recommend this dealership to anyone!Great experience top notch!I will do business with them again! I work at General Motors and would recommend this dealership to anyone!Great experience top notch!I will do business with them again! More
by bbass1981
Employees Worked With
March 07, 2026
We had a great experience getting our first EV. Chris and Tony explained everything we needed to know and more. Everyone at the dealership made our buying process very enjoyable. Chris and Tony explained everything we needed to know and more. Everyone at the dealership made our buying process very enjoyable. More
by bsheets
March 05, 2026
Excellent customer service. We got a great deal and we are very pleased! Thank you for everything. We got a great deal and we are very pleased! Thank you for everything. More
by Cathy
Employees Worked With
March 03, 2026
Our experience was excellent! Everyone worked very hard to get us approved for our car. Chris is a superstar! Thank you so much! Everyone worked very hard to get us approved for our car. Chris is a superstar! Thank you so much! More
by jlo_8426
Employees Worked With
February 28, 2026
Easy to talk to and found us what we were looking for within our budget. No pushing or sales pitches just honesty and numbers. within our budget. No pushing or sales pitches just honesty and numbers. More
by Christy
January 08, 2026
Good experience. Relaxed, no pressure on sales. Tony rocks! Love my 2026 Colorado trail boss! Relaxed, no pressure on sales. Tony rocks! Love my 2026 Colorado trail boss! More
by kkoge11
Employees Worked With
November 15, 2025
We contacted Tony he worked his magic and got me in the truck I really wanted hands down Tony isn’t like most sales guys he treats you like family thanks Tony hope to see you at mikes place truck I really wanted hands down Tony isn’t like most sales guys he treats you like family thanks Tony hope to see you at mikes place More
by stevens0406
