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Craig Smith Chevrolet
Galion, OH
213 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 213 reviews
October 31, 2023
Craig Smith Chevrolet was great to work with. Our salesman Chris Ganshorn was professional and helpful along the way! Our salesman Chris Ganshorn was professional and helpful along the way! More
by 2023
Employees Worked With
October 30, 2023
I like the fact that they are local to where I live and they offer a lifetime warranty they offer a lifetime warranty More
by danlynbut
October 27, 2023
So far so good. Pleasant folks and service guys have been great to work with Pleasant folks and service guys have been great to work with More
by Buckeye
Employees Worked With
October 27, 2023
Improperly installed passenger air bag inflator causing harness to pull wires out when glove box was opened. Did scan of vehicle because engine light would come on, but never informed me one of my batteri harness to pull wires out when glove box was opened. Did scan of vehicle because engine light would come on, but never informed me one of my batteries was bad. More
by 14fuzion
Employees Worked With
Mark Sharp
October 25, 2023
Awhile back Tony helped me with getting a truck. I did not have the best credit but they still got me a great rate and a truck with only 28,000 miles. It worked out great. He even went as far as wax I did not have the best credit but they still got me a great rate and a truck with only 28,000 miles. It worked out great. He even went as far as waxing my truck for me when their clean up crew was out. I will be back when this one wears out. More
by IprayEveryDay1299
Employees Worked With
October 25, 2023
Tony was great to work with he was polite and patient and not pushy. I felt like I was dealing with person and not a “Salesman”. It was a smooth easy transaction. I also contacted the dealership via text thr not pushy. I felt like I was dealing with person and not a “Salesman”. It was a smooth easy transaction. I also contacted the dealership via text through the website and later figured out it was actually the receptionist at the dealership who was also very polite and helpful with any questions I had. I would gladly do business with Craig Smiths. More
by Vernon
October 24, 2023
Chris was awesome to work with! ! Super knowledgeable and friendly! I would recommend Chris if you're looking for a new vehicle. ! Super knowledgeable and friendly! I would recommend Chris if you're looking for a new vehicle. More
by pcakers13
Employees Worked With
October 24, 2023
We went to inquire about trading in my vehicle for something bigger and within our budget. Chris was very informative and did his best to give us the best option for what we were looking for. I would something bigger and within our budget. Chris was very informative and did his best to give us the best option for what we were looking for. I would definitely recommend this place to anyone looking for their next car! More
by Skyangel37
Employees Worked With
October 23, 2023
Great experience at with Kevin McCane. Highly recommend. Very pleasant experience and would do business again. Highly recommend. Very pleasant experience and would do business again. More
by aignet14
October 20, 2023
Laid back, patient, honest, can answer any questions you have. Enjoyed my time purchasing a used vehicle at craig smith. Thanks for a great experience! have. Enjoyed my time purchasing a used vehicle at craig smith. Thanks for a great experience! More
by colby p.
