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Craig Smith Chevrolet
Galion, OH
171 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 171 reviews
June 23, 2024
It was great working with Chris. He was honest and quick with getting all of the paperwork done. I would definitely go back and work with him for another vehicle. He was honest and quick with getting all of the paperwork done. I would definitely go back and work with him for another vehicle. More
by Sgtstratt
Employees Worked With
June 21, 2024
Never buying a car from here again, and will not recommend to anyone looking for a new or used car. recommend to anyone looking for a new or used car. More
by joshparson136
Employees Worked With
June 05, 2024
Never had the chance to visit the dealership as the sale was done through email/text, but online pictures looked nice! was done through email/text, but online pictures looked nice! More
by Backwardhero
Employees Worked With
June 04, 2024
This dealership handled everything I needed with no problems and in a timely manner, my tires (after the first wash when the tire shine was washed off) still had the manufacturers markings on them but problems and in a timely manner, my tires (after the first wash when the tire shine was washed off) still had the manufacturers markings on them but an easy thing to happen. More
by nti.av77
Employees Worked With
June 01, 2024
They go above and beyond for people in getting them in a vehicle. My family and I are beyond grateful for all of them. Chris and his manager I can’t thank them enough. And thank you to the rest of the sales vehicle. My family and I are beyond grateful for all of them. Chris and his manager I can’t thank them enough. And thank you to the rest of the salespeople for rooting for us in getting a vehicle we desperately needed. More
by Hope
May 07, 2024
Chris was a big help he was amazing to work with i was not sure i was going to be able to get help but he did and got me approved and got me my truck not sure i was going to be able to get help but he did and got me approved and got me my truck More
by lindseylarson48
Employees Worked With
May 04, 2024
Easy to work with and great customer service. Definitely would recommend to everyone. Thank you for making the car buying process easy. Definitely would recommend to everyone. Thank you for making the car buying process easy. More
by kayde45
Employees Worked With
April 30, 2024
Chris did a great job helping me trade my truck for a brand new Chevy trax! If you go there ask for him brand new Chevy trax! If you go there ask for him More
by deb.musselman
Employees Worked With
April 29, 2024
I had a great experience at Craig Smith Chevrolet. Tony Coleman was my salesman and he was very knowledgeable, friendly, helpful and professional. Buying a car can be intimidating and stressful but T Tony Coleman was my salesman and he was very knowledgeable, friendly, helpful and professional. Buying a car can be intimidating and stressful but Tony made it pleasant and fun. Tyler Brown took care of all the paperwork and financial details and was also a pleasure to work with. I recommend them to anyone who is looking for a new vehicle. More
by gmaprp1
April 28, 2024
Outstanding customer service. We were treated like family, with care and kindness. Great price and inventory. Thank you We were treated like family, with care and kindness. Great price and inventory. Thank you More
by Connie
Employees Worked With
