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Crain Ford of Jacksonville
Jacksonville, AR
57 Reviews
Welcome to Crain Ford of Jacksonville! Our primary concern is always the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us with any questions. Also feel free to send us an email using the "email dealer" link to the right of this page.
Thank you for taking the time to learn more about our dealership. We look forward to meeting you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 57 reviews
April 07, 2022
This was the easiest purchase of a new car I have ever made. The value of my trade in was excellent along with the final purchase price of my new car. Follow up has also been outstanding. Totally satisf made. The value of my trade in was excellent along with the final purchase price of my new car. Follow up has also been outstanding. Totally satisfied with my Crain experience. More
by gnmassey
Employees Worked With
February 24, 2022
I received excellent service from beginning to end. Most places you go take forever and you feel like they’re just making the sale. This place gives you their all even after you leave the lot. I’ve now Most places you go take forever and you feel like they’re just making the sale. This place gives you their all even after you leave the lot. I’ve now purchased two vehicles through them and would recommend them to everyone. More
by byrd.m
Employees Worked With
January 31, 2022
They got me in and out in a timely manner while I waited and at a reasonable rate and at a reasonable rate More
by rickboullie
Employees Worked With
January 26, 2022
Steven Ford met us at the door and was very helpful. Highly recommend Steven when buying a vehicle. Highly recommend Steven when buying a vehicle. More
by jlowry08
Employees Worked With
December 02, 2021
The salesmen were very friendly. They worked with me and my current situation to get the deal done and I am very happy with them and my new vehicle. my current situation to get the deal done and I am very happy with them and my new vehicle. More
by dmarie
Employees Worked With
November 09, 2021
Excellent customer service! I was greeted as I walked in by the lady at the front desk. She directed me to Kyle, who quickly and efficiently filled out the paperwork for an oil change. I didn't have an appo by the lady at the front desk. She directed me to Kyle, who quickly and efficiently filled out the paperwork for an oil change. I didn't have an appointment, but they worked me in with minimal wait time. This will be the only place I will use in the future to service my car!!! More
by cmholt1569
October 25, 2021
DO NOT go to this dealership!!! Dishonest And do not keep the work on anything . I repeat do not go there save your self the hassle . the work on anything . I repeat do not go there save your self the hassle . More
by Smileprincess86
Employees Worked With
October 07, 2021
We visited several dealerships from Hot Springs to Jacksonville, also shopped on line. Crain Ford of Jacksonville showed "hometown concern" from the time we turned on to the lot, Jaron greeted us and Jacksonville, also shopped on line. Crain Ford of Jacksonville showed "hometown concern" from the time we turned on to the lot, Jaron greeted us and directed us to the car we were looking for. The friendly atmosphere and concern continued when we entered the dealership and throughout the complete transaction. More
by mspwee70
Employees Worked With
Other Employees :
Jaron and Tuesday and the other unnamed employees who gave us a smile
