We’ve been by several dealerships in NWA over the 10 years we’ve lived in the area. Most is the prototypical experience: salesmen who push way too hard, try to tell you what you want in a vehicle, and talk down to you like you’re an idiot. That is not the experience we had at Crain Hyundai. Rob & Joey are all about serving their customers well to ensure the vehicle you end up is the one that best suits your needs/wants, not their paycheck. They both have a great sense of humor, were easy to talk to, and were knowledgeable of the Hyundai line. We felt more like we were buying a vehicle from a trusted friend than a salesman. The only knock we had on the whole experience was that we bought our car on a Saturday, so their was only one person working in the finance department tasked with helping multiple customers. Other than the time we spent waiting to finalize the paperwork it was a supurb experience.