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Crater Lake Ford

Medford, OR

4.6
275 Reviews

2611 Biddle Rd.

Medford, OR

97504

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275 Reviews of Crater Lake Ford

May 26, 2026

I found the truck online and put in a request if it was still available on Sunday May 24th. Erica called me shortly there after and made an appointment for the next day @ 10:15am. Test drove, traded in my More

by McSteve65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica, Evan
May 27, 2026 -

Crater Lake Ford responded

Hearing that your entire purchase process was smooth, efficient, and enjoyable truly means a lot to our team at Crater Lake Ford! We are thrilled to hear Erica and Evan helped make everything seamless from the moment you inquired online to driving home in your new truck. Thank you for your kind words about the team’s professionalism and down-to-earth approach. We appreciate your trust and look forward to doing business with you again in the future!

March 11, 2026

My family has visited this location twice in the last 3 months. Both experiences with Sales and Service were excellent. More

by Alaskaaz18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales & Management
Mar 11, 2026 -

Crater Lake Ford responded

Thank you for sharing your family's repeat five-star experiences with our Sales and Service teams! We appreciate your business and look forward to welcoming you all back to Crater Lake Ford. Safe travels ahead!

December 16, 2025

They were prompt and thorough in their evaluation of my issues. I would not hesitate using them in the future. More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Dec 17, 2025 -

Crater Lake Ford responded

Art, your feedback is music to our ears! Thank you for choosing Crater Lake Ford and for highlighting our thorough and timely service. We wish you safe travels ahead! See you next time!

Dec 17, 2025 -

Crater Lake Ford responded

Art, your feedback is music to our ears! Thank you for choosing Crater Lake Ford and for highlighting our thorough and timely service. We wish you safe travels ahead! See you next time!

December 07, 2025

Everyone at this dealership was professional and friendly! Our salesman Bryce went above and beyond for us, he understood exactly what we wanted and was very professional and outgoing. Probably one More

by Rachel Spangle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce
Dec 08, 2025 -

Crater Lake Ford responded

Rachel, we are thrilled to hear that Bryce and the team made your purchasing experience unforgettable. Thank you for choosing Crater Lake Ford and for your kind words. Safe travels in your new truck!

November 30, 2025

Megan was the best ever. . she’s very sharp and was spot on with her evaluation. More

by deuprees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Dec 01, 2025 -

Crater Lake Ford responded

Thank you for the 5-star review and kind words! We are happy to hear that you enjoyed your visit and that Megan was there you help you with her sharpness and evaluation. We look forward to seeing you again here at Crater Lake Ford!

November 15, 2025

Salesman was ready and anticipating my arrival after we had previously emailed back and forth More

by barbaralmilton
Recommend Dealer
Yes
Employees Worked With
Marco
Nov 17, 2025 -

Crater Lake Ford responded

Barbara, thank you for taking the time to leave a review! Our team here at Crater Lake Ford is happy that when you showed up everything was ready and that you were happy overall with your visit. We look forward to seeing you again down the road!

October 13, 2025

Megan and John are awesome! Very helpful in the service department. If you're planing on getting work done, ask for them! More

by Maverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, john
Oct 14, 2025 -

Crater Lake Ford responded

Maverick, thank you for the review! Megan and John will be here to assist with any future needs at Crater Lake Ford. We hope to see you again! Safe travels!

October 10, 2025

They were absolutely amazing and so helpful with my car purchase and refinancing our other car savings us money every month More

by Bpoole8892
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathen and the loan adviser
Oct 10, 2025 -

Crater Lake Ford responded

Your review means the world to our team! We love hearing our customers are saving money, and we are so glad that our team could help with both cars! Thanks from all of us at Crater Lake Ford!

October 07, 2025

Our service advisor, John, was fantastic. He's always friendly, helpful, and has a great personality. I had a recall on my Mustang Mach E and John explained what they did to fix the issue. More

by Michelle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oppy
Oct 13, 2025 -

Crater Lake Ford responded

Michelle, thank you for sharing your kind words about John! Friendly, helpful and personable is what we aim for, so we are thrilled to hear you're in good hands here at Crater Lake Ford. See you next time!

October 07, 2025

John in service is great to work with and am usually in and out for routine service within about an hour. More

by corobinj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oppy
Oct 07, 2025 -

Crater Lake Ford responded

We appreciate the 5-star review! We are delighted to hear John and our Service Team have you in and out on time. Thank you for choosing Crater Lake Ford and we look forward to working with you in the future. See you next time!

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