Crater Lake Ford

Everyone there wants to help you and are very friendly. The work is done in a timely fashion, which I really appreciate The work is done in a timely fashion, which I really appreciate More

I need to schedule an appointment for my pickup. It has a squeak in the drive train It has a squeak in the drive train More

Megan and the technicians do a really great job for their customers by providing good customer service and mechanical work on vehicles. customers by providing good customer service and mechanical work on vehicles. More

Work quality is always the best Everyone is so personable and you just know that the ford team is there to help you. personable and you just know that the ford team is there to help you. More

John was great in the service department. He was very helpful, and he explained everything in a clear and concise manner. He is definitely an asset to the service department! Thank you! He was very helpful, and he explained everything in a clear and concise manner. He is definitely an asset to the service department! Thank you! More

Excellent. Was in and out in less than 2 hours. Drove off with the truck I’ve been looking for, for months Was in and out in less than 2 hours. Drove off with the truck I’ve been looking for, for months More

Service Department staff aim to please, work hard, Megan Buchanan helped me, is pleasant, understanding, calm, patient, keeps me updated on details. Buchanan helped me, is pleasant, understanding, calm, patient, keeps me updated on details. More

Michael Maloney! Thank you so much. I highly recommend talking to Michael if you are looking for a new car or truck he is very polite and knowledgeable about cars and Thank you so much. I highly recommend talking to Michael if you are looking for a new car or truck he is very polite and knowledgeable about cars and trucks on the lot or even special orders. We ordered a truck and Michael was our representative. He was great at getting us what we wanted and didn’t try to pressure us into buying something that was on the lot already. He goes the extra distance to make sure his customers feel taken care of more like a friend than a car salesman. More

January 2025, Service dept was great again, Megan Buchanan aims to please always, as do all staff, very timely work, updates the customer often, staff work quickly and very hard even when understaffe Buchanan aims to please always, as do all staff, very timely work, updates the customer often, staff work quickly and very hard even when understaffed, are friendly, patient and understanding, very pleased again. I always bring my vehicle to Crater Lake Ford Service. I trust the staff to keep my vehicle in safe operating order. I purchased my CPO Ford Edge SEL AWD SUV in 2013 and continue to bring it here for servicing, repairs, advice. I depend on service department staff to keep my vehicle in safe running condition and continue to not hesitate to recommend this service department to everyone. Thankful for all staff. I appreciate them for working and caring. More

My sales representative Nathan was VERY personable and professional and my service advisor Meghan ALWAYS greets with a smile and knows exactly how to deal with whatever issues I have had. I highly recomme professional and my service advisor Meghan ALWAYS greets with a smile and knows exactly how to deal with whatever issues I have had. I highly recommend this company and their staff. I've always been very satisfied with their care and services. More