Crenwelge Motors of Kerrville

My husband,Thomas and I have been customers for thirty plus years, leasing our cars. When thomas passed away, I had to buy my car. In all the years we have been customers , I have neve been treated as ni plus years, leasing our cars. When thomas passed away, I had to buy my car. In all the years we have been customers , I have neve been treated as nice as Max Mayer. He keeps the appointments and sees that it is done om time and a great job. I give him an excellent recommendation. More

Excellent sales help in ordering a 2024 Ram 3500 Chassis Cab. All technical questions answered promptly. Cab. All technical questions answered promptly. More

Ready to assist you. Nice waiting area and drinks available.. Only thing was I didn’t get an explanation of any issues or letting me know it was good. Nice waiting area and drinks available.. Only thing was I didn’t get an explanation of any issues or letting me know it was good. More

Max Mager, my service advisor has gone above and beyond to take care of all my mechanical and recall issues. He keeps me in the loop on their progress and ordering parts. I’ve owned numerous brands of au to take care of all my mechanical and recall issues. He keeps me in the loop on their progress and ordering parts. I’ve owned numerous brands of autos and Max rates amongst the very best. More

Met time projected for service completion. Service advisor Cody was very good - professional and courteous. Service advisor Cody was very good - professional and courteous. More

Called to get a diagnostic test for brake issues, service guy said to schedule an oil change. This would get me a multi point inspection and would cover the brakes. Didn't need an oil change since I got one guy said to schedule an oil change. This would get me a multi point inspection and would cover the brakes. Didn't need an oil change since I got one a month ago. I said go ahead so they would look at the brakes. Went in paid 65 bucks for an oil change I didn't need, just so they could come back to say it needs further diagnosis. Which costs 175 bucks and the first available appointment was 3 weeks out. This is how they get you say you need one thing and then another. Needless to say I am not paying them 175 more bucks. Also, sent them an email and they have not responded. More

Anthony, Jim, and Tim were very professional with helping us find the perfect Jeep for us!!! We are really excited about our first purchase from Crenwelge. us find the perfect Jeep for us!!! We are really excited about our first purchase from Crenwelge. More

Taylor Huse and service department personnel extremely helpful, mannerly, and pleasant. Offered good explanation of problem. BUT, it took 3 weeks for our car to be seen and evaluated. If there’s a serious helpful, mannerly, and pleasant. Offered good explanation of problem. BUT, it took 3 weeks for our car to be seen and evaluated. If there’s a serious problem, there is no quick solution. Have experienced same problem on other occasions. More

It is great and always real helpful good about call you back if you leave a message. back if you leave a message. More

Service department is always friendly. I was a little disappointed I was told one thing was wrong with my car and then two days later told another thing that was twice as expensive. My car I was a little disappointed I was told one thing was wrong with my car and then two days later told another thing that was twice as expensive. My car was however fixed faster than we were originally told and is running great. More