Crescent Ford

I have all my service work done and have been very pleased. Since they changed their online service scheduler, I have not been able to schedule my service appointments online. I’m somewhat surprised t pleased. Since they changed their online service scheduler, I have not been able to schedule my service appointments online. I’m somewhat surprised they switched scheduling systems without testing them thoroughly first. More

I was their repairs only! My family members have made purchases here in the past and says the service is good! My family members have made purchases here in the past and says the service is good! More

Fast, efficient and treat you like family. I use Crescent ford exclusively for all my vehicle needs . I use Crescent ford exclusively for all my vehicle needs . More

My car has been taken to this dealership for service 4 times this year 2023 for issues under the hood, such as faulty wiring, ignition coli burning up, Serpentine belt breaking, to now transmission warnin times this year 2023 for issues under the hood, such as faulty wiring, ignition coli burning up, Serpentine belt breaking, to now transmission warning and engine warning light. The service person Sean has informed me that it was due to a light strip being installed incorrectly that was professionally done to now magically wired being cut while the vehicle was in their possession. When asked to view camera footage of the time it was there I was denied and told to pickup my vehicle they would not be fixing it. I informed them that i take pictures each time of the engine area and could prove no such thing was done prior to dropping off my car and was RUDELY told to pickup my vehicle by the end of the day by Tony Bertschi and Doug Shore whom speaks to you as you are beneath them and have no knowledge. Seems like your employees have something to hide and are scamming people out of their warranty to collect money. As this is NOT the first time this has happened to me, June 27, 2022 they rotated my tires and did an oil change, only hand tightening my lug nuts and my wheel came off while driving! They filed a claim with warranty to hide the fact that it was their technicians negligence and made Ford warranty cover the damages cause - Alignment, Rim replacement, Hub replacement, and Rotor replacement. More

Excellent people to work with. Everything was very easy and quick. would recommend to anyone looking for a new Ford Everything was very easy and quick. would recommend to anyone looking for a new Ford More

The guy that came out to repair my car was friendly and very professional,he explained exactly what he was doing. very professional,he explained exactly what he was doing. More

Good experience working with the dealership. Transaction was easy. This was my first purchase from them, but would use them in the future. Transaction was easy. This was my first purchase from them, but would use them in the future. More

Our Salesman went out of the way to take care of us and delivered the vehicle with out any issues. Highly recommend Crescent delivered the vehicle with out any issues. Highly recommend Crescent More

Shaun originally said it would take a week to get the parts needed, they got the parts 3 days early and completed the work promptly. parts needed, they got the parts 3 days early and completed the work promptly. More

In for service. First time dealing with Brandon. He got me taken care of. In and out in 1 hour. Thank you Brandon. First time dealing with Brandon. He got me taken care of. In and out in 1 hour. Thank you Brandon. More