Crescent Ford

Changed my mind on car shopping! This dealership was excellent to work with. They had a used vehicle I was looking for and far exceeded my expectations. After going to other big name This dealership was excellent to work with. They had a used vehicle I was looking for and far exceeded my expectations. After going to other big name dealers this hometown dealership really went above and beyond to make sure I was satisfied. More

Purchase of a new 2018 Ford F150 XLT Have done business with Crescent Ford since moving to High Point in 1999. They have been professional and helpful both in sales and after-sales servic Have done business with Crescent Ford since moving to High Point in 1999. They have been professional and helpful both in sales and after-sales service. Dave was a personification of this high standard of sales. More

A long day of great humor to drive a new vehicle home. An extremely professional dealership with an excellent receptionist! My wife and I felt that we were treated with honor and respect with no pressure An extremely professional dealership with an excellent receptionist! My wife and I felt that we were treated with honor and respect with no pressure whatsoever. More

Fantastic!!! Mr.Dave Bacorn, Is out sanding salesman!! He dose his job very well, covers all bases, friendly and kind and very pleasant! I enjoyed my experience ve Mr.Dave Bacorn, Is out sanding salesman!! He dose his job very well, covers all bases, friendly and kind and very pleasant! I enjoyed my experience very much! go see and ask for Dave! More

Crescent Ford I have been doing business with Crescent Ford for over 8years. Their service department is top notch and their customer service is impeccable. I rec I have been doing business with Crescent Ford for over 8years. Their service department is top notch and their customer service is impeccable. I recently purchase a new car from this dealership. My car buying experience was exceptional. My salesman, Robert Smithers was knowledgeable, professional and very easy to work with. My previous experience and having Robert Smithers assisted me with my selection & guidance is the reason I purchased my new vehicle from Crescent Ford. After I made my selection the other staff that I interacted with during the sales transactions were amazing as well. Thank you, Crescent Ford ! ! ! Janet More

Very Helpful and friendly! Robert Smithers was awesome! He was willing to work with us and keep us updated along the way! Not only was he helpful in finding the vehicle we neede Robert Smithers was awesome! He was willing to work with us and keep us updated along the way! Not only was he helpful in finding the vehicle we needed but he also was very knowledgeable about the car itself and was able to explain everything we needed to know about the car! We were very grateful for his help! More

1st time at Crescent Ford I had a great experience over a used 2017 Fusion Hybrid I recently purchased. Hap and Robert were a pleasure to deal with. Robert Smithers handled the I had a great experience over a used 2017 Fusion Hybrid I recently purchased. Hap and Robert were a pleasure to deal with. Robert Smithers handled the sale and is a fine gentleman. Smoothest car purchase I have ever made. Thanks! More

Sales,serve and body shop, all are fantastic. Low key and e This is one of the best dealerships, i have ever worked with. Bought 2 cars this year and both experiences were awesome! Service and Body shop visits This is one of the best dealerships, i have ever worked with. Bought 2 cars this year and both experiences were awesome! Service and Body shop visits have also been superb. The entire team works well together in service of the customer. More

No hassle friendly environment This dealership is by the best I’ve been to in my lifetime. Jerry Bowen is a straight shooting, no nonsense salesman. He was upfront, honest and trus This dealership is by the best I’ve been to in my lifetime. Jerry Bowen is a straight shooting, no nonsense salesman. He was upfront, honest and trustworthy. We’d go back over and over.. thank you Jerry! More

Three Service Dept Employess Failed me miserable I called to get a quote and to ask questions about the part I was going to need. I was quoted approx $500 for what I need and that was installed prici I called to get a quote and to ask questions about the part I was going to need. I was quoted approx $500 for what I need and that was installed pricing. I was told to make my appointment ahead of time because the part is not a stock item. I educated myself on what I needed to do. I had my facts Less than 2 weeks later I called to make the appoint. I explained to the girl the part had to be ordered ahead of time, its not a stock item. I arrive on time. Brandon Price proceeded to tell me that whoever quoted me way underquoted because it was going to be much more than the approx $500. In fact he stood there for 30 minutes running his mouth trying to tell me all he knew and that apparently I didn't know what I was talking about. I finally told Brandon that I wanted the work done that I had come in there to get down and just make it happen. He called someone.. guess what NO PART WAS ORDERED. I went storming out of the building. A call to the service manager only confirmed to me that he was going to support and lie for Wendy and Brandon although neither one did their jobs and failed to get my car fixed. Turns out the man that quoted me several weeks before was indeed the service manager himself and he confirmed the quote that he first quoted me 2 weeks earlier. Brandon was apparently trying his best to get more money out of me by overcharging me when in fact IT WAS HIS BOSS that quoted me the repair cost. I asked Doug the service manager why Wendy didn't order the part.. His answer... I don't know. Why did Brandon try to over charge me I DON"T KNOW. Without a doubt the worst customer service EVER. PLEASE DO NOT TAKE YOUR CAR TO CRESCENT FORD. They do not have adequate employees Oh by the way, Hap O'Hair called me to say that Wendy didn't have the authorization to order my part. The service manager Doug said she did. HAP LIED TO ME ?????????? Why ???????????? That means 4 people failed me today. All 4 !!!!!!!!!!!!!! More