Crest Acura

Took the stress factor out of my lease! From the moment I contacted Crest, Chris Brown was with me every step of the way! I was in a stressful lease turn in situation, over-miles with damag From the moment I contacted Crest, Chris Brown was with me every step of the way! I was in a stressful lease turn in situation, over-miles with damage. Chris walked me through all of my options! He explained everything in a clear and honest manner. He didn't pressure me into anything. He told me about all of the features and benefits of the MDX. He even came in on his day off! After 5 trips and several phone calls to the dealership, we finally decided to buy a new MDX! I had to make sure I was getting the best deal I could! I love my new car! And I look forward to getting my car serviced at Crest! Chris has even followed up several times to make sure all is still well! We will definitely recommend Chris, And Crest Acura! Special thanks to Philip Witherell for making it smooth too! I can't wait to see the finished customer lounge! Thank you guys! More

Turned in my Acura for a lease Although I was not thinking of trading in my RDX I was waiting in the dealership for service when Chris approached me. He asked a few questions then s Although I was not thinking of trading in my RDX I was waiting in the dealership for service when Chris approached me. He asked a few questions then suggested I look at leasing a new RDX. More

Great experience Chris was extremley helpful. I told him what I was looking for and he gave me options. The whole process was very smooth and easy. Chris was extremley helpful. I told him what I was looking for and he gave me options. The whole process was very smooth and easy. More

Crest Acura does not keep its promises Crest Acura LIED to me about work done on my care and loaner vehicles when I purchased my two Acura's. I had the body shop work on my car after an Crest Acura LIED to me about work done on my care and loaner vehicles when I purchased my two Acura's. I had the body shop work on my car after an accident. they lied to me regarding what will be done and what was done. He then proceeded to attack me personally and blame me for the failure of his employees. The insurance company came and looked at the car to add additional losses, when the insurance adjuster came to look at the car yesterday he said Crest never showed him the additional damage. In my opinion Crest Acura takes the approach that he is the only option for Acura in Syracuse. After purchasing two Acura's Crest and spending thousands of dollars in repair and body shop. He ignored my calls and did not deliver what he promised. My opinion is if you value honesty, integrity and getting value for your money, stay away from Crest and Jim Barr. Jim Barr feigns interest in helping me in public, but behind the scenes he is anything but helpful. Jim Barr hired a lawyer to try and silence me. Today I received a letter from Jim Barrs Attorneys demanding that I cease and desist offering my opinion. More

Chris Brown is the Go-To Salesperson at Crest Acura! I've dealt with a few different salespersons over the years at Crest Acura (considering it is the only Acura Dealer in the immediate area) and Chris B I've dealt with a few different salespersons over the years at Crest Acura (considering it is the only Acura Dealer in the immediate area) and Chris Brown, by far, was the most attentive and willing to work with me to reach an agreement (and perhaps the quickest, as well). I would recommend driving down to Crest Acura and asking to work with Chris Brown. More

Crest Acura This was the BEST car buying experience I've ever had, made possible in the most part by my salesman Chris. He was so kind and so helpful. He made me This was the BEST car buying experience I've ever had, made possible in the most part by my salesman Chris. He was so kind and so helpful. He made me feel comfortable the moment I went in. He helped me to decide what I needed and wanted most and went that extra mile to deliver. I would highly recommend Crest Acura to others as THE place to buy a car from. Phil ip and Paul were also extremely friendly and helpful. Thank you to everyone that helped me. My new Acura is also a great car 😊 More

Fantastic experience Buying your car can always be stressful. I had a very pleasant experience dealing with this particular dealership from the moment I walked in until th Buying your car can always be stressful. I had a very pleasant experience dealing with this particular dealership from the moment I walked in until the day of delivery. My wife and I were very pleased with the service we were given the expertise by the sales rep and all the details about the vehicle. I highly recommend this dealer for future business More

Friendly and kind. Was greeted by Chris right at the moment we stepped out of our car. He took time to listen to our needs for a new car and showed us the cars he though Was greeted by Chris right at the moment we stepped out of our car. He took time to listen to our needs for a new car and showed us the cars he thought that fit our need, his professionalism and knowledge was a big help which makes the buying experience a lot easier. However, his kindness toward our family during the process is the reason we bought the car from Crest Acura. More

Professional and responsive to customer needs For several years I have dealt with the service department at Crest Acura. I have been especially pleased with their attention to detail and quality For several years I have dealt with the service department at Crest Acura. I have been especially pleased with their attention to detail and quality customer service. Recently, I decided to purchase a newer Acura. Chris Brown, sales department, displayed a great deal of professionalism and patience through the process. More