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Crest Cadillac
Brookfield, WI
2,786 Reviews
Why Buy New & Used Cadillac from Us at Crest Cadillac, Inc.?
Are you interested in seeing how it feels to drive a Cadillac XT5, Cadillac XT6, Cadillac CT4, Cadillac CT5 or Cadillac XT4? Are you in search of reliable service for your Cadillac model? When you take the short trip from Waukesha, Milwaukee and West Allis to visit us, you'll get a full-service experience for every occasion. You fell in love with your car or SUV because of its capable performance specs and its unrivaled style; allow us to help you remain connected to the feeling of driving home in one of these luxury cars.
Not Just a Cadillac Dealer Near Brookfield, but a Neighbor
We are not just in the business of selling Cadillac models and providing solutions to all your Cadillac needs. We serve Waukesha, Milwaukee, West Allis, and beyond by creating lifelong fans of Cadillac and Crest Cadillac, Inc.. In every interaction, you can expect zero pressure and the help you need to meet your needs. We are committed to your positive experience, so let our team know how to serve you best.
Discover a Unique Cadillac Dealer Experience at Crest Cadillac, Inc.
If you're ready to experience the luxury experience of Cadillac, then we invite you to come to Crest Cadillac, Inc. near Waukesha, Milwaukee and West Allis. With just a short trip, you can find all the luxury services and inventory that you need to take your driving experience around Brookfield to a new dimension. Contact us today or pay us a visit, and we will be happy to get started helping you. We look forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 AM
Sunday Closed
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Showing 2,786 reviews
March 08, 2024
The service department got my vehicle in at a reasonable time and followed up on any concerns. Very easy to work with! time and followed up on any concerns. Very easy to work with! More
by HARRY21
Verified CustomerEmployees Worked With
March 06, 2024
Friendly and courteous. Very knowledgeable and helpful. My preferred place. Been going there for years, my favorite place for car work or purchasing Very knowledgeable and helpful. My preferred place. Been going there for years, my favorite place for car work or purchasing More
by Waterfowl
March 06, 2024
Awesome Aaron was wonderful as always informative and kind The dealership is always clean people are warm and friendly very inviting atmosphere kind The dealership is always clean people are warm and friendly very inviting atmosphere More
by zfreeman66
March 06, 2024
All points of contact were pleasant, positive and professional. The environment was comfortable, user friendly and very clean. The whole experience was high end just like the name Cadillac portrays professional. The environment was comfortable, user friendly and very clean. The whole experience was high end just like the name Cadillac portrays More
by dawnmatlo
March 06, 2024
Excellent service always Employees are very pleasant to deal with. Prices appear to be reasonable. deal with. Prices appear to be reasonable. More
by CAROLE.1946
March 05, 2024
Great service and great experience! Quality work done all the time?? I love Crest Cadillac! Great customer service with a smile ?? Quality work done all the time?? I love Crest Cadillac! Great customer service with a smile ?? More
by kurtvestments
March 04, 2024
The employee are very friendly. When I ask a technical question they have the answer or they will someone to give me the correct answer. Always will to explain things When I ask a technical question they have the answer or they will someone to give me the correct answer. Always will to explain things More
by DENNIS.ZYNTRAVEL
March 03, 2024
I have been dealing with Crest for over 20 years and 3 Cadillacs. Service writer kept me alerted to the service recommendations. Only thing this visit, was that I had to return shortly after driving out. Cadillacs. Service writer kept me alerted to the service recommendations. Only thing this visit, was that I had to return shortly after driving out. The tire pressures all varied, some low. Had tire rotation. An attentive member of the service team, took it upon himself to remedy the issue and get me on my way. More
by HRTNRS
March 03, 2024
JUAN SANDUVAL, sales manager, BRADY BROWN, general manager, and DAVID ULWELLING, salesperson.... ALL LIED, MISLED AND TREATED ME EXTREMELY RUDELY. I'M A 63 YR OLD WOMAN WHO IS DISABLED AND REUQESTED manager, and DAVID ULWELLING, salesperson.... ALL LIED, MISLED AND TREATED ME EXTREMELY RUDELY. I'M A 63 YR OLD WOMAN WHO IS DISABLED AND REUQESTED THE SAME EXACT FEATURES ON MY 2021 PREMIUM LUXURY, BE THE SAME AS THE NEW 2024 XT4, BECAUSE I NEED ALL OF THE SAFETY FEATURES TO BE ABLE TO DRIVE. IT DOEESN'T. i ASKED TO HAVE THEM UNWIND THE DEAL, 3 days after i leased it. THEY WOULDN'T. TOLD ME THEY WON'T DEAL WITH ME ANYMORE DISMISSED ME AND TOLD ME TO LEAVE. CREST CADILLAC OF BROOKFIELD, WI IS AN EXTREMELY CROOKED DEALERSHIP!!! BEWARE AND DO NOT TRUST THEM More
by jmt
Employees Worked With
Other Employees :
JUAN SANDUVAL
March 03, 2024
Salesman David Ulwelling. Sales manager Juan Sanduval both lied to me about placing an order for a 2024 premium luxury xt4. They assured me, by checking the vin# on my previou Sales manager Juan Sanduval both lied to me about placing an order for a 2024 premium luxury xt4. They assured me, by checking the vin# on my previous 2021 xt4, that it had all the same safety features. I am disabled and need front park assist along with the complete safety package that my prevoius 2021 vehicle had. They told me they placed an order for a 2024 complete with everything I needed. I found out , too late, that a preliminary order was put in ,but NEVER PLACED WITH CADILLAC. That is why they couldn't provide me with a confirmation number 6 weeks after the "SO CALLED ORDER WAS PLACED". On 2/17/2024, I LEASED a vehicle on their lot, that they assured me had everything I had on my 2021, except not the upgraded sound system. I drove home and discovered there wasn't front park assist, or and safety features for the front or sides. I wanted to turn in my 3 day new lease and go back to my xt4 premium luxury that had a total of 8550 miles Total, for the past 3 years and 4 months. I could've paid the residual of $26,114 to keep my car. CREST PAID THE RESIDUAL, WOULDN'T UNWIND THE NEW LEASE AND WANTED TO PRICE GAUGE ME $6K, OVER THE RESIDUAL COST. THE SALES MANAGER TOLD ME I HAD TO PAY MORE BECAUSE THE CAR WAS CERTIFIED. DETAILED/PORTERED IN AND OUR, OIL CHANGE AND MINOR REPAIRS. NONE IF WHICH WERE DONE WHEN I CAME TO GET OUT OF MY NEW LEASE, and take back my 2021. I had to take a $7,000 loss on the lease, I put down $5K, and the pay out was lower at $41,000. To make a long story short, I was TREATED RUDELY, YELLED AT AND TOLD TO LEAVE, THEY WOULDN'T HONOR THEIR DEAL TO GET BACK INTO MY 2021. JUAN SANDUVAL. BRADY BROWN THE GENERAL MANAGER, AND DAVID ULWELLING THE SALESMAN, WERE DISHONEST, RUDE AND DISMISSED ME. THEY WON'T DO BUSINESS WITH ME. Now I have to go to another dealer and lease an xt5, which has All of the safety features, and previous dash. And pay more. BECAUSE OF THE LIES I WAS TOLD BY CREST CADILLAC IN BROOKFIELD, WI. FURTHERMORE THE 2024 XT4 DOES NOT HAVE FRONT PARK ASSIST OR ALL OF THW PREVIOUS FEATURES ON 2023 AND PREVIOUS YEARS. THE NEW DASHBOARD IS HORRIBLE AND COMPLICATED. DO NOT GET SCAMMED LIKE I DID!!! Do Not Go To This Dealership! More
by PURPLENIKO1
Employees Worked With
Other Employees :
Juan Sanduval, sales manager
