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Crest Cadillac

Brookfield, WI

4.8
2,786 Reviews
Why Buy New & Used Cadillac from Us at Crest Cadillac, Inc.? Are you interested in seeing how it feels to drive a Cadillac XT5, Cadillac XT6, Cadillac CT4, Cadillac CT5 or Cadillac XT4? Are you in search of reliable service for your Cadillac model? When you take the short trip from Waukesha, Milwaukee and West Allis to visit us, you'll get a full-service experience for every occasion. You fell in love with your car or SUV because of its capable performance specs and its unrivaled style; allow us to help you remain connected to the feeling of driving home in one of these luxury cars. Not Just a Cadillac Dealer Near Brookfield, but a Neighbor We are not just in the business of selling Cadillac models and providing solutions to all your Cadillac needs. We serve Waukesha, Milwaukee, West Allis, and beyond by creating lifelong fans of Cadillac and Crest Cadillac, Inc.. In every interaction, you can expect zero pressure and the help you need to meet your needs. We are committed to your positive experience, so let our team know how to serve you best. Discover a Unique Cadillac Dealer Experience at Crest Cadillac, Inc. If you're ready to experience the luxury experience of Cadillac, then we invite you to come to Crest Cadillac, Inc. near Waukesha, Milwaukee and West Allis. With just a short trip, you can find all the luxury services and inventory that you need to take your driving experience around Brookfield to a new dimension. Contact us today or pay us a visit, and we will be happy to get started helping you. We look forward to meeting you.
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12800 W Capitol Dr

Brookfield, WI

53005

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Showing 2,786 reviews

July 08, 2021

Customer service was timely and attentive - work on vehicle was completed timely and as required - serviceman was helpful in assisting with additional service recommended/requested More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

They responded to a service request for a flat tire on my wife's car. Crest came out repaired the tire at no charge. Outstanding service, highly recommended. More

by Rchi59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Deutschendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Santiago
Jul 08, 2021 -

Rchi59 responded

Great service

Jul 08, 2021 -

Rchi59 responded

Thumbs up

July 08, 2021

My husband brought the car in and was taken to his job and picked up when it was ready - that was really a nice service More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
July 07, 2021

As soon as I left after getting light bulb replaced, the other light bulb went out “coincidencidently”. Wasn’t able to get it replaced because the shop had no other light bulbs on hand at 4:26om. The light More

by herron12bh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Carpenter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Crest Cadillac responded

Thank you for your feedback!!

July 05, 2021

I always get prompt, friendly, professional service from the Crest sevice team. More

by JMJACK54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Deutschendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Santiago
July 05, 2021

Always good serviceGeneral timeliness is a positiveWish Always good service General timeliness is a positive Wish they had more parts options available, but understand challenges of current supply chains More

by SNAKEFRANKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Santiago
July 05, 2021

Phone system is terrible and no one in service answers the phone. Price for repair ticket was 40% over a normal retail price. I won’t be back. More

by Gizmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Santiago
Jul 06, 2021 -

Crest Cadillac responded

Sorry we were closed on July 5th for the Holiday. Thank you for your feedback.

July 04, 2021

It has good customer service. Dan in-service is very attentive to the needs of the customers. The quality of work is good as well as the timing and getting the job done. I will always recommend this pla More

by anita.landry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Great customer service, clean facility, friendly and welcoming staff. No wait when I arrived at my scheduled appointment More

by platmldy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
July 02, 2021

Great service in working with you. Very polite and explaining everything. I am happy for their business.. Never thought I could get a vehicle from Crest. More

by glawrence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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