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Crest Cadillac

Brookfield, WI

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rated
2,786 Reviews

12800 W Capitol Dr

Brookfield, WI

53005

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2,786 Reviews of Crest Cadillac

September 20, 2021

Car wash was horrible. Service was okay. Did not do all the services that needed to be done. More

by Kayosity1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Deutschendorf
Oct 05, 2021 -

Crest Cadillac responded

Thank you for the feedback. Our new car wash will be installed in December!!

September 17, 2021

No car to use. 9 delay for service. Cookies are nice. Not many new cars to see. No info on new 680 hp model. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Carpenter
Sep 20, 2021 -

Crest Cadillac responded

Thank you for your feedback!!

September 17, 2021

Victor was great and made sure that all my concerns were address. He further took the time to explain to me the issues and the process used to fix it. More

by MARSHALL.LEVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
September 17, 2021

They took the time to to explain the problem and explained how they were going to fix it. I’m pleased with the outcome so far. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
September 17, 2021

Good Service, Timely service, and friendly service. Keep up the nice work and be safe. More

by Brown Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
Sep 20, 2021 -

Crest Cadillac responded

Thank you for your feedback!!

September 16, 2021

Friendly, trustworthy, and professional. BUT I was disappointed that my car was not washed after the service. This is the second time in a row with no car wash. A $70 oil change is a high price, but w More

by dawnotten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Victor Santiago
September 16, 2021

Aaron took really excellent care of my mom. It was very reassuring to see how Crest Cadillac treated my mom, took care of her car, and kept her updated in a timely manner as promised. I'm almost tempted to More

by Marah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
Sep 16, 2021 -

Marah responded

Professional and honest!

September 16, 2021

Crest Cadillac took great care of my wife’s Cadillac we got everything we needed. I do not remember the gentleman’s name who took care of me in the service department but he did an outstanding job More

by Fred Gunther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf, Steve Mealey, Victor Santiago
September 16, 2021

I was at a Cadillac dealer and I got just what I expected Cadillac service no need for improvement More

by TURNERMILW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kopietz
September 15, 2021

Great service! Fast and friendly. Love that my car was cleaner after my service. We have been using Crest Cadillac for many years and have never been disappointed. The service manager is the best! More

by EMDERMODY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fischer
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