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Crest Cadillac

Brookfield, WI

4.8
2,785 Reviews

12800 W Capitol Dr

Brookfield, WI

53005

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2,785 Reviews of Crest Cadillac

November 03, 2020

This is our 3rd vehicle from Crest. The sales people are knowledgeable and not overbearing. We never feel pressured. The buying process is smooth and easy. The staff is always accommodating to our time fram More

by MEGOTS2HUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bzdawka, Lonnie Powell, Dan Deutschendorf, Brandon Roeglin, Dave Cesel
November 03, 2020

Could not be happier with the service we received. Everyone was very friendly & informed. Everything was explained to us & paperwork went quickly! Thank you so much! More

by ANDREAKAJFOSZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bzdawka, Brandon Roeglin
November 02, 2020

Cadillac did exactly what they said they was going to do fix my car and I’m a very happy individual the paint department management and workers are excellent More

by donnie.wash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dave Cesel
November 02, 2020

Excellent Customer Svc fr staff -esp. Dave.Fantastic Excellent Customer Svc fr staff -esp. Dave. Fantastic autobody/Collision Center work - looks like nothing ever happened. Professional courtesies fr More

by Kym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cesel
November 02, 2020

My appointment at Crest Cadillac was to fix an airbag sensor. The repair was completed perfectly and the cost was as expected. My vehicle was washed and I was on my way. Aaron is an excellent service wri More

by CadExtOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica-receptionist , Aaron Carpenter
October 31, 2020

They were supposed to do a tire rotation. Tire rotation was not listed on my sheet at the end of the service. So I asked Steve and he said yes they rotated your tires. So why is it I have pictures taken 2: More

by Cadiblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Mealey
Dec 22, 2020 -

Crest Cadillac responded

Cadiblue Thanks for your feedback!! We do show that we rotated your tires and it is our understanding that you are now happy but please reach out if you still believe this not to be true.

Dec 22, 2020 -

Cadiblue responded

I don’t know who Tires you rotated then. I never returned so how and when did you rotate my tires? There you go again stating that you’ve performed a service and you did not perform a service. I don’t know why your company is so deceitful. Just say you didn’t perform the service you said that you did, stop telling lies. I am scheduled for an appointment at 3:30p on December 23 because I had an oil change done not too long ago and I have an oil leak. I’m only returning for this to be looked at because Crest Cadillac did my last oil change. Not happy at all!!!!

October 29, 2020

The service at Crest Cadillac is the best. The service team is friendly, professional, and they understand my needs. Arron an Dan are the best and because of their dedication and the quality of work the t More

by NORBWASHINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf
October 28, 2020

Always gives me great service. Very friendly They make me feel like I am at home. I would recommend this dealer ship to everyone. Jaun in sales helped me alot when purchasing my new car. More

by Mberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan , Aaron Carpenter, Dan Deutschendorf, Joe Kopietz, Brandon Roeglin
October 28, 2020

I've been using Crest Cadillac now for over 12 years. I've had great service and professional care of my vehicles, not to leave out the pleasant, courteous behavior of all the staff, and the comfortab More

by MYMONIEKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
October 27, 2020

I was very satisfied with the work performed on my vehicle. Happy with service and the employees attention to details. I would recommend crest to friends and family More

by Blakezarling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf, Dave Cesel
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