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2,393 Reviews of Crest Cadillac - Service Center
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June 01, 2024
Great service from Ryan. The parts manager Tim is always a helpful person. My truck runs great as expected. The parts manager Tim is always a helpful person. My truck runs great as expected. More
by 3JEFFS
Verified CustomerEmployees Worked With
Helpful May 28, 2024
Aaron Carpenter always takes great care of my 2011 Cadillac CTS and I rely on him to tell me what service my vehicle needs. Aaron is an asset to your service department. He is always very courteous Cadillac CTS and I rely on him to tell me what service my vehicle needs. Aaron is an asset to your service department. He is always very courteous and kind. More
by JAYNEJ1254
Employees Worked With
May 28, 2024
On 4-26 I brought my car to Crest to fix noise. Aaron said the issue was a left front backing plate. He also said I needed new rotors and brake pads. I paid over $800 to get the noise fixed plus th Aaron said the issue was a left front backing plate. He also said I needed new rotors and brake pads. I paid over $800 to get the noise fixed plus the recommended services Aaron suggested. Days later when I drove the car I noticed the noise was still there but it was light. The longer I drove it the noise got back to the same exact way it was before I brought it in for service. I called Aaron 5-17 to let him know I still hear the same noise. We brought the car back to crest on 5-24 to fix the noise. Aaron said the problem is now the left rear backing plate. He said they moved the left rear backing plate and the noise was gone. The noise is not gone it’s worse now than ever. He quoted me a price to fix it. I think this is wrong because the noise was never fixed since I first brought the car in. It’s not a new issue. It’s the same issue and crest made it worse. I really hope Crest is not at the point where they are trying to rip customers off and scam customers for money. Aaron said he would reach out to me after the holidays and he never did. I would not have paid for over $800 worth of repairs if not for Aaron’s suggestions based of the multi point inspection if it was not going to fix the issue. More
by Brown Cadillac
Employees Worked With
May 26, 2024
Crest Cadillac is always courteous, efficient and friendly. Their service is a reasonably priced, prompt and trustworthy! friendly. Their service is a reasonably priced, prompt and trustworthy! More
by Gidge29
May 25, 2024
Good quality service for the most part. They need to listen to the customer and believe them and follow through with requests. Could have better inventory. They need to listen to the customer and believe them and follow through with requests. Could have better inventory. More
by garman.wendy
Employees Worked With
May 25, 2024
I got my oil changed in a timely fashion and the staff is always professional. always professional. More
by Phoxxy44
May 24, 2024
Every time I go and have my car serviced I am always treated as a valuable customer. treated as a valuable customer. More
by leoarmwood
May 24, 2024
Completed everything in a timely manner with complete professionalism. I will always go to crest for my automotive needs. professionalism. I will always go to crest for my automotive needs. More
by CHRIS_HIGH940
May 24, 2024
Crest Cadillac has been providing us the best body work in town. Aaron runs a great shop. in town. Aaron runs a great shop. More
by Jim.Cayo
Employees Worked With
May 22, 2024
Incredible work done quickly, diligently and at top quality. Highly recommended dealership. Very professional always. quality. Highly recommended dealership. Very professional always. More
by LATEISHA.PRESCOTT
