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Crest Honda
Nashville, TN
469 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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469 Reviews of Crest Honda
April 13, 2026
Wonderful experience with the team at Crest Honda. I loved working with Jackson Martin. He was honest, intentional, and thorough. I highly recommend Crest and if you are fortunate enough to work with I loved working with Jackson Martin. He was honest, intentional, and thorough. I highly recommend Crest and if you are fortunate enough to work with Jackson consider yourself lucky! More
by jkharmon77
Employees Worked With
Jackson Martin
April 10, 2026
Do you like being tracked and misled? Then this dealership is for you. Bought a 2026 Honda CR-V here. Salesman spent an hour insisting the car I wanted wasn’t available and pushing a d Then this dealership is for you. Bought a 2026 Honda CR-V here. Salesman spent an hour insisting the car I wanted wasn’t available and pushing a different one, then suddenly admitted it was there when I said I’d leave because I didn’t want a different one. He also kept saying I wasn’t qualified to buy a car on my own and seemed annoyed that I’d already looked up APR rates. I asked multiple times about Spireon (which they advertise all over) and was told they had no connection and the “care package” was just mats. A few weeks later I got an email saying there’s a tracking device in my car that collects and sells geolocation data but that was never disclosed. When I went back, the GM was incredibly unprofessional and aggressive. He called me “delusional” and a “ChatGPT zombie,” talked down to me, claimed he’d “never heard of Spireon,” there’s no Spireon advertisements around, I should be grateful for the device, and that he’s been in the industry 20 years. He kept saying it was a “he said/she said” situation and acted like he knew better, even though I had family with me during the purchase including someone with 30 years of experience in banking related to auto companies. They agreed to remove the device and send a refund, but it’s been months and still no check. On top of that, they’ve sent me emails with another customer’s info (name, car, VIN). They seem to have no handle on data privacy and are just hoping you’re okay with being tracked. More
by rosemac
Employees Worked With
General Manager
March 30, 2026
Dear [Recipient Name], I am writing to share my sincere appreciation for the exceptional customer service I received during my recent vehicle purchase at Crest Honda., Nashville,TN From start to sincere appreciation for the exceptional customer service I received during my recent vehicle purchase at Crest Honda., Nashville,TN From start to finish, the experience was seamless and genuinely enjoyable. Kirby, who assisted me with the purchase, was knowledgeable, patient, and attentive to my needs. He took the time to ensure I felt confident in my decision and made the entire process smooth and stress-free. I would also like to recognize Martin, the Finance Manager, for his professionalism and efficiency. He clearly explained all aspects of the financing process and ensured everything was handled with transparency and care. Both Kirby and Martin exemplify what outstanding customer service should look like. Their dedication and professionalism made a lasting impression, and I am truly grateful for their support. Thank you for fostering such a customer-focused team. With appreciation, Betsy Amell More
by Bet
Employees Worked With
Kirby Pena and Martin, Finance Manager
March 14, 2026
The sales staff was great but there were some issues with my CRV right after I bought it and, after waiting 12 days for someone to get back to me, the used car manager refused to address them. Among many oth my CRV right after I bought it and, after waiting 12 days for someone to get back to me, the used car manager refused to address them. Among many other small issues, my key didn’t lock the doors and there was a bad gasket. He said he would replace 1 or the other but not both. He said the gasket costs $60 but it would be $400 with labor and a new key would cost the same. When I scoffed at the price he said, “Look lady, I don’t have to replace anything.” I’m a 75 year old woman and felt so disrespected. From the salesmen to the service department, everyone was wonderful, but this man made me feel like I never want to go back there again. More
by Fmora202
Employees Worked With
Chris
March 13, 2026
Bought a used vehicle in Nov. 2025. Had questions on the contract. Called 5x since and left messages! No one has returned my calls yet!! Had Vehicle 3 mo. and the transmission wen 2025. Had questions on the contract. Called 5x since and left messages! No one has returned my calls yet!! Had Vehicle 3 mo. and the transmission went out!! More
by JLM
Employees Worked With
Several
February 02, 2026
I continue to go to Crest Honda because of their customer service & knowledge! Traded in my honda accord i got on 2022 at Crest for a new CRV! Very happy with my experience here always. A huge thanks to Dere service & knowledge! Traded in my honda accord i got on 2022 at Crest for a new CRV! Very happy with my experience here always. A huge thanks to Derek for helping me along the way & assisting me with getting my new ride!! More
by indihaclippard
Employees Worked With
Derek
