Crest Honda

Crest Honda and my salesperson, Brady Baker, went above and beyond! Best pricing after doing much research. Thoroughly answered all my questions and was patient with all of my requests. I highly recommen and beyond! Best pricing after doing much research. Thoroughly answered all my questions and was patient with all of my requests. I highly recommend! More

We had a negative experience with Kevin Carter in the Finance department. We made the decision to purchase a 2026 Honda Ridgeline but had no clue how long it would take to sign page after page of docume Finance department. We made the decision to purchase a 2026 Honda Ridgeline but had no clue how long it would take to sign page after page of documents all on an empty stomachs - we had had no lunch... ....As Mr. Carter went on, he then sold us an extended warranty for the truck...as a rule I have never believed in extended warranties. But agreed under the assurance by Mr, Carter that I could change my mind, fill out a form, which he stapled to the contract, and that it would be no problem. ....that very night, the same day as the sale, I realized that I had "bitten off more than I could chew" so I promptly sent Kevin an email. ...days past...nothing from him. I filled out the cancellation form and sent that next. He acknowledged it with the simple reply "Thank you" So I waited and waited.... still no word. Phone calls were not returned; additional emails were never acknowledged. As the 60th day approached, I reached out to the warranty company themselves and received a refund for the warranty that I was PROMISED would be no problem to cancel. In the process I lost $240 in sales tax paid to the State of TN. I feel that the least Mr. Carter could do is refund the Sales Tax for the extended warranty that I didn't want in the first place. More

Monty was amazing to work with. He made buying my 2026 Honda Pilot easy. The only problem I ran into that still has not been resolved and the dealership doesn't know how to resolve He made buying my 2026 Honda Pilot easy. The only problem I ran into that still has not been resolved and the dealership doesn't know how to resolve (which blows my mind) is that I can not connect my brand new car to HondaLink. Monty's exact words were "these cars cost too much for somethig not to work." He is correct. After four days, someone finally emailed me back about it after I put in a ticket. Still no connection. More

Everyone was kind and helpful here. Brady was patient and informative and helped me with the purchase of my new CRV. Brady was patient and informative and helped me with the purchase of my new CRV. More

Wonderful experience with the team at Crest Honda. I loved working with Jackson Martin. He was honest, intentional, and thorough. I highly recommend Crest and if you are fortunate enough to work with I loved working with Jackson Martin. He was honest, intentional, and thorough. I highly recommend Crest and if you are fortunate enough to work with Jackson consider yourself lucky! More

Dear [Recipient Name], I am writing to share my sincere appreciation for the exceptional customer service I received during my recent vehicle purchase at Crest Honda., Nashville,TN From start to sincere appreciation for the exceptional customer service I received during my recent vehicle purchase at Crest Honda., Nashville,TN From start to finish, the experience was seamless and genuinely enjoyable. Kirby, who assisted me with the purchase, was knowledgeable, patient, and attentive to my needs. He took the time to ensure I felt confident in my decision and made the entire process smooth and stress-free. I would also like to recognize Martin, the Finance Manager, for his professionalism and efficiency. He clearly explained all aspects of the financing process and ensured everything was handled with transparency and care. Both Kirby and Martin exemplify what outstanding customer service should look like. Their dedication and professionalism made a lasting impression, and I am truly grateful for their support. Thank you for fostering such a customer-focused team. With appreciation, Betsy Amell More

The sales staff was great but there were some issues with my CRV right after I bought it and, after waiting 12 days for someone to get back to me, the used car manager refused to address them. Among many oth my CRV right after I bought it and, after waiting 12 days for someone to get back to me, the used car manager refused to address them. Among many other small issues, my key didn’t lock the doors and there was a bad gasket. He said he would replace 1 or the other but not both. He said the gasket costs $60 but it would be $400 with labor and a new key would cost the same. When I scoffed at the price he said, “Look lady, I don’t have to replace anything.” I’m a 75 year old woman and felt so disrespected. From the salesmen to the service department, everyone was wonderful, but this man made me feel like I never want to go back there again. More

Bought a used vehicle in Nov. 2025. Had questions on the contract. Called 5x since and left messages! No one has returned my calls yet!! Had Vehicle 3 mo. and the transmission wen 2025. Had questions on the contract. Called 5x since and left messages! No one has returned my calls yet!! Had Vehicle 3 mo. and the transmission went out!! More

I continue to go to Crest Honda because of their customer service & knowledge! Traded in my honda accord i got on 2022 at Crest for a new CRV! Very happy with my experience here always. A huge thanks to Dere service & knowledge! Traded in my honda accord i got on 2022 at Crest for a new CRV! Very happy with my experience here always. A huge thanks to Derek for helping me along the way & assisting me with getting my new ride!! More