Crest INFINITI

Friendly, Fast, Outstanding Customer Service We traded in our Acura MDX for an Infinite QX60. Our salesperson, DJ, was able to match or beat any deals we had discussed with other dealers for our We traded in our Acura MDX for an Infinite QX60. Our salesperson, DJ, was able to match or beat any deals we had discussed with other dealers for our trade-in. He pulled 4 different cars around for us in the middle of pouring rain. The sales process was efficient and easy to understand, and we were out of there in a couple of hours. The ease of doing business was a big plus! Thanks DJ & Crest Infinite. More

Positive and Customer Centric Experience with DJ I have been fascinated with Infiniti's QX30 when it was released last year. I was fortunate that DJ Johnson was the first person who welcomed and ent I have been fascinated with Infiniti's QX30 when it was released last year. I was fortunate that DJ Johnson was the first person who welcomed and entertained me when I went to Crest Infiniti dealership. He showed and explained the different trims and cool upgrades available for the vehicle. We took it for a test drive and was impressed with its performance on the road. I truly appreciate DJ's transparency, honesty and patience in discussing the pros and cons of both QX30 and Mercedes-Benz GLA 250 which I am interested too. He answered a lot of my questions and even allowed me to check on credible car review sites so he can discuss and clear my uncertainties on the car. After 5 hours in the dealership with lots of discussions and back and forth negotiations and quotes, I walked out of the dealership with a new QX30 Premium with all the cool upgrades for a good and reasonable deal. DJ has made my entire car shopping experience a pleasant, fun and positive one. This person is so committed, customer centric and goes above and beyond to ensure that I am happy and satisfied before and after sales (texts me to make sure that I am well and still pleased with the car). I may have been sad to give up my trade off car (Veloster), but I am more than excited and happy now with my new car thanks to DJ's guidance. Thank you DJ! More

Awesome Experience - Thanks to DJ Johnson and Crest Infiniti We are absolutely pleased with this dealership because of the outstanding service we received. We were greeted by DJ Johnson with lots of enthusiasm We are absolutely pleased with this dealership because of the outstanding service we received. We were greeted by DJ Johnson with lots of enthusiasm as we entered the showroom. After test driving a vehicle we sat down to work the numbers. DJ Johnson was very personable, honest and provided us with a ZERO PRESSURE experience. He has had extreme patience with me as I am slow to pull the trigger on all purchases. This is something we have never experienced before in the purchase of a car. DJ and Crest Infiniti gave us a great price for a new car and also gave us a very fair trade of our old vehicle. We are extremely happy. DJ Johnson took the time to explain all the interior and exterior features including what my maintenance and other factors looked like and pulled up the car with the options I was looking for and showed me from a driver and passenger perspective the feel of the car. He encouraged me while Test Driving the QX60 to try the safety features without being afraid and made sure I was satisfied with the car and choice. He geared me towards making a decision that I was unsure of between another Make and Infiniti. Anyone looking to buy a new Infiniti, I strongly recommend to reach out to Crest Infiniti and specifically Mr. DJ Johnson as their Sales Person. He will work hard to make the sure the deal acceptable is acceptable for both parties. I will always give them first opportunity of any vehicle I purchase in the future. More

I've always LOVED Infinity & DJ made it even better. 8 years ago, my husband and I went looking for an SUV. As we always had company provided cars, we didn't know even where to start. We looked everywh 8 years ago, my husband and I went looking for an SUV. As we always had company provided cars, we didn't know even where to start. We looked everywhere (& I mean everywhere) at every luxury company & every luxury SUV. Crest Infinity was the best. Nobody even compared. After the amazing buying experience, the service I received from the service department kept me as an extremely satisfied customer for 8 years straight. After 8 years, we decided it was time to turn my SUV in & get a new one. I knew that Crest was the only place I would shop. DJ was highly recommended to me, and after spending a half day with him yesterday and hours with him again today, I now know why he is so highly revered. We were only starting to look, investigating the new vehicles that they had. However, after speaking with DJ & a couple of other folks (Sean Simonz, who is by far the best driver manager Crest has had. Same for Jordan Settle as Service Manager and one last shout out to Philip Van Tyle as service consultant), we ended up getting a new car. At exactly the price we were looking for. With all the options we wanted. The color I insisted upon having. He couldn't have done any better in finding us exactly what we wanted. But, then he did. He actually did better. He topped our amazing sales experience off with perfect customer service. He walked us from the initial 'shopping' through the 'finance', got me a loaner while they readied my car, made my new car look even better (which isn't even possible) and he even brought me to the Infinity 101 class that I had with my technician. This sounds like a commercial, but DJ was the one who shut the garage door & waved as I drove off in my beautiful new vehicle. My husband will be looking for a new one for himself soon & there's only 1 person we will go to see. I highly recommend Crest Infinity & even more highly recommend DJ as the sales person to set you up with the car of your dreams. More

Super easy and great car buying experience! DJ was very friendly, knowledgeable and honest and he made our car buying experience an easy one. His customer service was above and beyond our expe DJ was very friendly, knowledgeable and honest and he made our car buying experience an easy one. His customer service was above and beyond our expectation which is greatly appreciated!! More

Great sales representative to work with!! I had a great experience with Crest Infinity on my recent purchase of a QX60. I worked with DJ who was excellent in finding the exact model I wanted a I had a great experience with Crest Infinity on my recent purchase of a QX60. I worked with DJ who was excellent in finding the exact model I wanted at a great price with no hassle. I would recommend this dealership and working with DJ to anyone in the market!! More

New Car experience I was recently looking for a new car so I visited Infiniti of Frisco online to check out the selections. I was introduced to DJ from the internet exp I was recently looking for a new car so I visited Infiniti of Frisco online to check out the selections. I was introduced to DJ from the internet experience and went to the dealership to discuss some options. I had a great experience with DJ. He took his time to explain the ends and outs of two options I was looking for. We test drove two cars and DJ answered every question I had. Even though the options did not work at the time I would recommend DJ to all my friends and family. I will return to this location in the future and best believe I will be doing business with DJ. More

DJ helped me purchase a great car! When I walked into crest I was only intending to test drive a car. Buying a BMW was my first choice but the dealership was not able to get the payme When I walked into crest I was only intending to test drive a car. Buying a BMW was my first choice but the dealership was not able to get the payments down low enough for the car of my choice. The Infiniti Q50 was my second choice. DJ was my salesman, I believe everything happens for a reason and I'm so glad he was the person assisting me. I was so pleased to find out he was a fellow veteran. During the test drive he was very knowledgeable of the vehicle and very professional. Once returning to the dealership, he without force, helped convince to buy the car. I didn't want to pay the asking down payment and DJ was able to get that lowered to something I was happy, with as well as getting a payment that was perfect for me. I'll admit I wasn't in the best mood that day, but DJ was so pleasant and helpful during the whole process. It wasn't until the next day I was able to really see all the features he was explaining the car had. I've had my car for a few weeks now and I absolutely love it. I am so happy with my choice to go with infiniti. DJ has texted me several times after buying my car, to check on me (because I was sick), and to make sure I was still pleased with my purchase. Thank you so much DJ for all of your help. I truly do love my car. I would definitely see you again for my next Infiniti purchase. More

Fantastic This is by far the best experience I have had buying a car. From sales to finance the process was smooth and simple. Everything was ready when I got t This is by far the best experience I have had buying a car. From sales to finance the process was smooth and simple. Everything was ready when I got there. I was out in no time. I recommend Crest to anyone More