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Crest INFINITI
Frisco, TX
1,461 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,461 reviews
January 31, 2018
No BS My experience with this dealership was very positive, mostly due to the salesman (John Dagnan) being pleasant and direct without reeking of your stere My experience with this dealership was very positive, mostly due to the salesman (John Dagnan) being pleasant and direct without reeking of your stereotypical car salesman. The receptionist, sales management, and other sales associates were all very friendly - particularly a young guy working there who's name I don't know but was extremely friendly and courteous despite the fact that I wasn't his customer. I got a great deal on the front end, finance guy was great too. More
by merkmerk73
Employees Worked With
January 28, 2018
Lease renewal DJ worked diligently to ensure my experience and value exceeded my request. The selection was impressive as was the friendliness of the entire staff. DJ worked diligently to ensure my experience and value exceeded my request. The selection was impressive as was the friendliness of the entire staff. I will be back! More
by Return customer
Employees Worked With
DJ Johnson
January 24, 2018
Great experience DJ Johnson is the best Sales Consultant I have ever had in 40 years of buying cars. He got me the car I wanted as the right price. He communicated con DJ Johnson is the best Sales Consultant I have ever had in 40 years of buying cars. He got me the car I wanted as the right price. He communicated constantly so I knew where we were in the process. He made everything as smooth as glass. I got a car at Crest Infiniti back in the early 2000’s when they were in Plano. Now I am back as a Crest customer again because of DJ. More
by txduster59
Employees Worked With
Dean Tibbins, DJ Johnson
January 23, 2018
Tux is the definition of unprofessional and rude. Jeffrey, or "Tux", is by far the most unprofessional example of a salesman I have ever came across. I was pending a deal with another dealer and due t Jeffrey, or "Tux", is by far the most unprofessional example of a salesman I have ever came across. I was pending a deal with another dealer and due to my impatience decided to shop around just to confirm I'm getting the best deal possible. I was asking for a deal on two cars, one was a straightforward deal and the other had some negative equity involved. I did not expect to close a deal on the second car with negative equity but decided to try my luck. This is where my interaction with Tux began. I told him what I wanted and that I understand I'm asking for a lot by asking him to eat my equity on my existing car. I also told him I'm pending a deal with another dealership on one car and was heading over there in the next hour. Tux told me to stop by and even told me to bring my current vehicle and he can make something happen. Right off the bat he told me he can't do anything and the other dealer is "blowing sunshine up my xxx". BUT if I can get a picture showing proof they are willing to give me the number I want, he will give me an extra $1000 off on top of matching the price just because how much he personally despises the manager over there and wants to steal his sale. His maturity and professionalism immediately showed. By the end of all of this I decided to go with the other dealer. The process was smoother, I got the deal I wanted on both cars, and they were just nicer. Tux was so sweet just to call me and tell me some rude words before hanging up on me. By far the worst dealer and salesman BY FAR. Even better, Tux found my post on a local Infiniti group and decided to reply to it calling me a liar. More
by Arya
Employees Worked With
January 17, 2018
Great experience! We have not yet pulled the trigger on purchasing a new vehicle, but Crest was very helpful in the selection process and did offer a great deal. We wil We have not yet pulled the trigger on purchasing a new vehicle, but Crest was very helpful in the selection process and did offer a great deal. We will be buying from them, and DJ in the near future. More
by augie
Employees Worked With
DJ Johnson
January 16, 2018
Great Day!! DJ did a great job helping my decide what car she wanted. He was patient while we test drove 3 different vehicles. She finally decided on the Q50. DJ did a great job helping my decide what car she wanted. He was patient while we test drove 3 different vehicles. She finally decided on the Q50. The rest of our visit went very quickly and we were driving home our new car. My wife is very excited that she got another Infiniti..... Happy Wife Happy Life. Thank you vey much Tom B. More
by Tom B.
Employees Worked With
Brian, DJ Johnson
January 13, 2018
Stellar performance The professionalism of DJ and Earnest was bar none. I didn’t actually plan to purchase a vehicle the same night I went to research a vehicle, but thr The professionalism of DJ and Earnest was bar none. I didn’t actually plan to purchase a vehicle the same night I went to research a vehicle, but through dedication to sell and working with the buyer - I purchased a vehicle the same night! I was exceptionally pleased with their courtesy and kindness. Thank you so much! More
by Kid
Employees Worked With
DJ Johnson, Earnest B Morgan
January 05, 2018
Exceptional service, no wasting of time DJ and the dealership were fantastic in processing through my insane wishlist and didn't waste time trying to sell me on options I did not need or wan DJ and the dealership were fantastic in processing through my insane wishlist and didn't waste time trying to sell me on options I did not need or want. He is a rockstar! More
by LisaW
Employees Worked With
DJ Johnson
January 05, 2018
Great It was a great experience. Both employees were not only helpful, but professional. I will definitely come back when it is time for a new vehicle. It was a great experience. Both employees were not only helpful, but professional. I will definitely come back when it is time for a new vehicle. More
by Palone13
Employees Worked With
Rizzo, DJ Johnson
January 02, 2018
DJ helped make my Christmas present come true! We walked into Crest Infiniti on Dec 29th and it was a mad house! Met Tux who introduced us to our sales person DJ. He was great to work with, honest, We walked into Crest Infiniti on Dec 29th and it was a mad house! Met Tux who introduced us to our sales person DJ. He was great to work with, honest, did not try to "push us" into any deal. In fact as we looked up info on the computer he faced it toward us do what he was doing was very transparent. The fact that he was Navy was a big plus too😁. We bought a QX50 and ate so excited. Thanks DJ for making it a great experience. More
by Chris and David
Employees Worked With
DJ Johnson
