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Crest INFINITI
Frisco, TX
1,844 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,844 reviews
September 19, 2019
Best buying experience We have pleasant buying experience at this dealership, highly recommend! Our sales representatives are DJ and Richie, they are both top notch and grea We have pleasant buying experience at this dealership, highly recommend! Our sales representatives are DJ and Richie, they are both top notch and great great great sales to buying from!! More
by Lin
September 06, 2019
Dangerous! Do NOT trust their service department. I picked up my Infiniti SUV from their service department Sept 5. It needs the CVT transmission and the transfer case repaired/replaced. I wasn't sure I picked up my Infiniti SUV from their service department Sept 5. It needs the CVT transmission and the transfer case repaired/replaced. I wasn't sure it was worth the high cost of repair so I asked my service rep if it was safe to drive my vehicle home. He said it was. I have the voicemail. I confirmed it with him again in person when I picked up my car. Less than 2 miles away from Crest my low tire light came on. Tire pressure was 22 and should be 32. I had to find a place to air up the tire, which was aggravating. THEN, less than five miles later, while on the SRT Tollway, my car started knocking and shaking horribly. It sounded like my engine or transmission was falling out. I literally looked to see if I was leaving a trail of car parts behind me on the road. Plus, it smelled hot like something under the hood was on fire. With great difficulty (because my car was losing power), I was able to maneuver it to the side of the tollway. I could have caused a major wreck on the tollway trying to get to the shoulder. Even after I made it to the shoulder, it was unsafe. Cars were flying by so close to me it was dangerous. I could have been injured (or even killed) just trying to get my car to the side of the road or while sitting in my car once I made it to the side of the road. My insurance would have paid to tow my car to the nearest service provider, which would have been Crest Infiniti. I chose to pay $178 to tow my car home rather than use the services of Crest Infiniti. Crest Infiniti did NOT care about for my safety at all. Is it because I didn't pay them to repair my car?! There is no telling how much additional damage has been caused by driving my car tonight. Did the service rep even ask the technician if it was okay to drive or just assume I was overreacting to ask such a question since I'm a woman? My experience tonight was dangerous, damaging to my vehicle and completely unacceptable. I called the Crest Infiniti Service Director and GM several times today and no one has called me back. I do NOT recommend Crest Infiniti. More
by CarlaFanning
Employees Worked With
Raul Roman
August 31, 2019
No bs! Straight to the deal Told DJ exactly what I was looking for. Told him the price range I was looking to spend. Told him another vehicle I was looking at. He quickly provi Told DJ exactly what I was looking for. Told him the price range I was looking to spend. Told him another vehicle I was looking at. He quickly provided all of the info on BOTH vehicles Infiniti and another competitor brand so I had full info to decide. He wasn’t pushy. No games. He found the perfect vehicle I was looking for and got to the price I wanted. He also stayed late and got him info after normal business hours. You don’t find many like DJ in the car business. Ps the infinit drove better, had a better price, better gas and nice interior. Win win win. More
by LanceBass
Employees Worked With
DJ Johnson
August 15, 2019
Smoothest car buying experience ever! My husband and I had a wonderful experience working with DJ. He is a straight shooter and made sure we got the car and the deal that worked best for u My husband and I had a wonderful experience working with DJ. He is a straight shooter and made sure we got the car and the deal that worked best for us. He made the process quick and painless; extremely efficient. More
by Star, Chad2040
Employees Worked With
DJ Johnson
August 06, 2019
Great Test Drive Had a great rest drive with DJ when looking for suv options. He had great knowledge of the features I was looking for that day Had a great rest drive with DJ when looking for suv options. He had great knowledge of the features I was looking for that day More
by MWevv
Employees Worked With
DJ Johnson
August 02, 2019
Awesome service The dealership went above and beyond to help me get a new car. They exceeded my expectations to get me the payment and interest rate I wanted. I highl The dealership went above and beyond to help me get a new car. They exceeded my expectations to get me the payment and interest rate I wanted. I highly recommend them More
by Butch76227
Employees Worked With
DJ Johnson
July 30, 2019
QX60 purchase Worked with DJ to discuss our needs and requirements for new car. Was able to provide us with vehicle that meet and exceeded our needs while meeting o Worked with DJ to discuss our needs and requirements for new car. Was able to provide us with vehicle that meet and exceeded our needs while meeting our price point. More
by Mark
Employees Worked With
DJ Johnson
July 28, 2019
Awesome experience car trade in and purchase with DJ DJ was very courteous, friendly and very professional in helping me with my car trade in and purchase experience. I had worked with him in 2016 and he DJ was very courteous, friendly and very professional in helping me with my car trade in and purchase experience. I had worked with him in 2016 and he did an excellent job. He didn’t disappoint me this time around. 👍 DJ! More
by Rosemond
Employees Worked With
DJ Johnson
July 27, 2019
Great experience! DJ was amazing! Before we drove our vehicle off the lot he made sure everything was at its best condition. DJ is very friendly, knowledgeable and atte DJ was amazing! Before we drove our vehicle off the lot he made sure everything was at its best condition. DJ is very friendly, knowledgeable and attentive. He made sure we were happy with our purchase and went the extra mile! If you want to have a good experience in buying a car contact him! More
by Jackie11!
Employees Worked With
DJ Johnson
July 27, 2019
Thanks DJ! Great job and true customer service! Thanks for your attention to all the details throughout the entire transaction. For sure would recommend DJ to Great job and true customer service! Thanks for your attention to all the details throughout the entire transaction. For sure would recommend DJ to friends. More
by Wayneb
Employees Worked With
DJ Johnson
