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Crest INFINITI
Frisco, TX
1,440 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,440 reviews
July 03, 2017
Quick and Painless - Great Experience Everything about Crest was a fantastic experience. With both of our existing cars from a competitor, I was nervous coming in. Olivia was extremely e Everything about Crest was a fantastic experience. With both of our existing cars from a competitor, I was nervous coming in. Olivia was extremely efficient and professional starting with the online request, continuously working late email requests, to having the car ready right when I arrived with a newborn!! I will tell all of my family/friends/co-workers about her! Lastly, I was impressed how Management "Price Clark" came right up and introduced himself and was very personable throughout out the entire process. Chad Burton More
by Soonerburton05
Employees Worked With
Price Clark, Olivia Bailey
July 03, 2017
I do not trust this service center!! Will use Sewell. The Crest service center told me my Infiniti could not be fixed and I needed to scrap it. I asked multiple different ways ( and actually in tears begg The Crest service center told me my Infiniti could not be fixed and I needed to scrap it. I asked multiple different ways ( and actually in tears begged them) to try and have them at least try to fix it but always got the response it would cost $10,000 and would not be worth it and to scrap it! I asked someone who had worked on infinities and he was SHOCKED they told me that!!!! I then took it to someone I trusted with lots of experience and he fixed it for $500!!! I almost trashed this car valued at $15,000 because of their bad advice! I am so angry!!! I later went in and told the service advisor I got it fixed for $500. He said nothing But acted super nice at both encounters. 😬 I now need a recall item done. Sewell told me they can do it within four hours. Crest told me to leave it there for a week!!! Sewell was so nice. I do not trust my car at Crest and won't use them again. 😳😬 More
by LG
Employees Worked With
I am not saying.
July 02, 2017
Great experience! Not at all a typical car dealership! Crest is truly a unique car buying experience. Olivia Bailey was professional, personable and efficient and the dealership is refined and welcoming. O Crest is truly a unique car buying experience. Olivia Bailey was professional, personable and efficient and the dealership is refined and welcoming. Olivia worked in tandem with Chris Riccitelli when I decided to buy a Crest Cadillac and they both ensured that I was completely happy with my purchase while respecting my time constraints. More
by BruinGal
Employees Worked With
Olivia Bailey
June 30, 2017
Great Team My husband and I had been at Crest earlier in the day and returned that night after 8:00 pm just to look at another car on the lot. DJ was still ther My husband and I had been at Crest earlier in the day and returned that night after 8:00 pm just to look at another car on the lot. DJ was still there and even though he was not our salesperson stayed and helped us for 30+ minutes. We came back the next day and purchased the car. The entire team Price, DJ, Ahmad and Johnny were all very helpful and have been in contact since we've purchased the car. I would recommend this team! Unfortunately, I have also had to make use of the body shop at Crest and the customer service in the repair area is also a good team. More
by Biggcar
Employees Worked With
DJ Johnson, Price Clark, Ahmad Alaani
June 29, 2017
Great Customer Service DJ was very professional and attentive. When I first spoke with DJ he provided me with his email and cell phone number. I called DJ often with questio DJ was very professional and attentive. When I first spoke with DJ he provided me with his email and cell phone number. I called DJ often with questions as I am over 2 hours away from the dealership. He was very accommodating and always answered the phone or responded to my text promptly. When he was with another customer he made sure someone else responded quickly. He provided great customer service. I would refer anyone looking for a car to him. More
by Latasha
Employees Worked With
DJ Johnson
June 24, 2017
Price & DJ make you feel like family. Price & DJ were extremely caring and professional in assisting us find the perfect Infinity for our daughter. We currently own three Infiinitys and h Price & DJ were extremely caring and professional in assisting us find the perfect Infinity for our daughter. We currently own three Infiinitys and have been nothing but pleased with them. The service is top notch at Infinity! Price and DJ make you feel like family and I highly recommend them for helping you with your next purchase. More
by boilers89
Employees Worked With
DJ Johnson, Price Clark
June 20, 2017
Pleasant experience DJ made this car buying experience fast and painless. We were pressed for time so he went out of his way to speed everything up! Great service!! DJ made this car buying experience fast and painless. We were pressed for time so he went out of his way to speed everything up! Great service!! More
by LauraR
Employees Worked With
DJ Johnson
June 16, 2017
Great service even if your not buying from him. DJ has been and still is very attentive even though I'm not buying a car from him only because his sales manager couldn't beat the price of another de DJ has been and still is very attentive even though I'm not buying a car from him only because his sales manager couldn't beat the price of another dealership. He really worked hard to get my business… he gave me a tour of the dealership, he offered to wash my Mercedes I'm getting rid of (thank God) and kept in touch even after I left the dealership! I wish I could have bought from him and have his level of service throughout my ownership. More
by Q60s
Employees Worked With
DJ Johnson, Thanh Nguyen
June 13, 2017
Getting the deal done! What an amazing group of people at Crest! DJ is a great salesman , he worked throughout the day with Finance to make sure the deal was done. He did no What an amazing group of people at Crest! DJ is a great salesman , he worked throughout the day with Finance to make sure the deal was done. He did not give up and made my buying experience one of the best to date. I will be back in 3 years and would not purchase from anyone else. All around first Class!!!! I love Crest Infiniti!!!! More
by hay19din
Employees Worked With
DJ Johnson, Price Clark
June 11, 2017
Phenomenal customer experience I absolutely can not give a high enough praise for the experience that sales rep Earnest Morgan provided to my wife and I. From greeting us at our car I absolutely can not give a high enough praise for the experience that sales rep Earnest Morgan provided to my wife and I. From greeting us at our car with that southern hospitality, to his wide array of product knowledge. More importantly, he truly created a friendship with us more that us feeling like his client. Great man, and sales rep... follows up with us about every other month just asking how everything's going with the car and life in general. Actually about to trade in my challenger for a QX70 to match the wifes Q50s. More
by TheTuckers
Employees Worked With
Earnest B Morgan
