Crest INFINITI

Excellent Dealership, Salesman and Buying Experience After researching virtually every luxury crossover in the class, I decided to buy a 2017 Infiniti QX50. I then had to decide which dealership to purch After researching virtually every luxury crossover in the class, I decided to buy a 2017 Infiniti QX50. I then had to decide which dealership to purchase from. That choice became very clear when I used DealerRater to learn about all of the Infiniti dealearships in the DFW metro area. Based on the reviews, one dealership stood head and shoulders above the rest - Crest Infiniti. It was then time to find a salesperson to deal with. Again, based on the DealerRater reviews, the salesman to work with was obvious - DJ Johnson. I called Crest to make an appointment with DJ to purchase my new QX50, and within a couple of hours of leaving a message for DJ, I was first called back by one of Crest's Business Development Managers, then shortly after by DJ to confirm the exact vehicle I was interested in and to set the appointment time. When I arrived at the dealership, I was pleasantly greeted by several people, instead of being attacked by the usual flock of car-salesman vultures typically found at most other dealerships. Although I was a little early for my appointment, and DJ was finishing up with another client, he came out and let me know that he would be with me shortly. He did just that, and we proceeded to take the previously selected QX50 out for the test drive. Of course DJ went through all of the key features of the vehicle, but also shared information about his military background and how he ended up at Crest. Not only was he knowledgeable about the vehicle, but was personable and able to establish a rapport that is so often lacking with salespeople these days. I felt that he cared about earning my business, not just going through the motions of selling another vehicle. The process of doing the deal was straight forward. DJ handled my trade appropriately, came back with an offer that met my expectations, and I was able to drive out with the new QX50 without feeling pressured or stressed during the car buying experience. His manager, Price Clark, came by the office while I was waiting to go into the business office to thank me for being a customer; there was no arm twisting or other hard-sell tactics that one would normally expect when buying a car. Thanks to DJ Johnson and the rest of the Crest Infiniti team, my car buying experience was thoroughly enjoyable. If you are in the market for an Infiniti, go to Crest Infiniti in Frisco. And when you go there, make sure that you deal with DJ Johnson, a true professional in the automotive industry. And DJ, thank you for your service to our country! More

Overall best! DJ is a pleasure to do business with. He was super professional, informative and got me what I wanted with no back and forth. I'm glad to be back in t DJ is a pleasure to do business with. He was super professional, informative and got me what I wanted with no back and forth. I'm glad to be back in the Infiniti family. More

Great experience DJ was wonderful. He explained everything to us in detail. There was no pressure during the process and he provided a very fair price from the beginni DJ was wonderful. He explained everything to us in detail. There was no pressure during the process and he provided a very fair price from the beginning. This was not your typical haggle all afternoon car buying experience. The dealership is state of the art and everyone was professional and kind. I would highly recommend DJ and Crest Infiniti. More

Best service and experience Bar None Crest Infiniti took really good care of me! Mr. Earnest Morgan was very knowledgeable, courteous, and he knew my situation better than I knew my own. Crest Infiniti took really good care of me! Mr. Earnest Morgan was very knowledgeable, courteous, and he knew my situation better than I knew my own. Not only did he sale me a vehicle, I feel as if I've gained a friend. If you are looking for the best, you gotta check out Crest Infiniti!!! More

Great customer service by sales and management. The sales rep and the management were great to work with. Both very courteous and professional. The inventory selection was large to choose from. The sales rep and the management were great to work with. Both very courteous and professional. The inventory selection was large to choose from. I like the idea of coming back every six months and having my car detailed, which was in the package deal. More

Great experience with DJ Johnson and Price Clark Long story short, DJ and I had been communicating for months in regards to the new Q60 Red S release. Both DJ and Price worked with me to make it po Long story short, DJ and I had been communicating for months in regards to the new Q60 Red S release. Both DJ and Price worked with me to make it possible for me to walk away with the coupe I had been looking for but unfortunately my finances took me in a different direction and I decided to simply sell off my G37 IPL. They worked with me and the pre-owned dept. to make a smooth sale and will definitely be going back to them once I'm ready to purchase a coupe to replace my current G35 and the IPL I sold off. Definitely great service and pricing. More

Great experience I was really not in the market for a new car, however, I had seen a aQ70 that I liked and made an internet inquiry. Kegan responded. I showed up at t I was really not in the market for a new car, however, I had seen a aQ70 that I liked and made an internet inquiry. Kegan responded. I showed up at the dealership without an appointment and Kegan was able to visit with me. I appreciated his style and patience. We test drove the Q70...but during the yet drive, he listens and noticed my driving style and offered to show me the Q50, which has a bit more "pep". So I test drove that car as well. After we were done, there was no pressure. He asked how I would like him to follow up - phone, email or text ...which he honored throughout the process. We finalized the deal for the Q70 over the phone and when I came in to sign the paperwork, he had everything ready and I was in and out in about 30 minutes. The follow-up after the purchase has been appropriate and helpful. I would highly recommend working with Kegan if you are in ur market for an Infiniti. More

Above and Beyond! Awesome! Awesome! Awesome! Joshua White is the most polite, considerate, and caring sales person I have encountered ever! I must also express my grati Awesome! Awesome! Awesome! Joshua White is the most polite, considerate, and caring sales person I have encountered ever! I must also express my gratitude for Austin Arledge working with Joshua to get my deal done. I had a great buying experience and I will definitely purchase my next vehicle from Crest Infiniti. More

School Days I'm 88 years old and never thought I would have to be sent to the principal because of my dereliction to duty - I allowed the automatic transmission f I'm 88 years old and never thought I would have to be sent to the principal because of my dereliction to duty - I allowed the automatic transmission fluid to last 3 years and 7 days (January 4, 2014). My 2010 G37X, with only 30,235 miles on it, failed miserably! The report card even had the failure shown in a black box (RO#148138)! This must be important, because the entire world (World Class Inspection Lane) now knows about it. for penance, I waxed the car. I hope it forgives me. More