
Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Super service, overall excellent experirnce John Dagnan and his team were great. Best car buying experience I have had, hands down. No president techniques or any nonsense like that. Really ap John Dagnan and his team were great. Best car buying experience I have had, hands down. No president techniques or any nonsense like that. Really appreciated. More
Great experience! The dealership is wonderful and DJ did a great job. He made the whole process of buying a car great! I look forward to visiting Crest for my service n The dealership is wonderful and DJ did a great job. He made the whole process of buying a car great! I look forward to visiting Crest for my service needs on my Infinity. More
Going the extra mile We came into the dealership late, but DJ had no problem staying to help us find our perfect car. Even though it was well passed closing time he never We came into the dealership late, but DJ had no problem staying to help us find our perfect car. Even though it was well passed closing time he never rushed us or made us feel like we were imposing. He was very accommodating and spent the extra time to show us how to use the features of our new Q50 Red Sport 400. Thanks for going the extra mile, best experience I've ever had at a dealership. More
Love my Q60 from Crest Infiniti Chris Henderson did a wonderful job showing me what would become my new Q60 and helping with a test drive. DJ Johnson also did a wonderful job of con Chris Henderson did a wonderful job showing me what would become my new Q60 and helping with a test drive. DJ Johnson also did a wonderful job of convincing me to not waste my time and to plug the trigger on buying my new Q60 now and not waiting. Both guys were awesome to work with and made me feel very comfortable and excited about my new Q60 More
Perfect Car DJ was very accommodating and helped us find the perfect car for our daughter! We have bought several cars at Crest Infiniti and would shop no where e DJ was very accommodating and helped us find the perfect car for our daughter! We have bought several cars at Crest Infiniti and would shop no where else! Customer Service and finding the best deal is what they are about!! We will send all our friends and family to you! More
Lack of customer service I expected outstanding service from a luxury brand. Bought the car here and this is the first time at the Service department. The car took twice as lo I expected outstanding service from a luxury brand. Bought the car here and this is the first time at the Service department. The car took twice as long to get back. I was not informed till an hour past the promised time. After waiting 3 hours I was offered a loaner however with an hour to go I just decided to wait. If it was going to take 4 hours to do the service that they said would only take 2 hours they should have offered a loaner car at the beginning and not 3 hours of waiting and wasting my day. Service advisor was polite however that doesn't make up for the experience. Will definitely not ever come back. More
Couldn't make deal, will make friend DJ is very good salesman, experience and very enthusiastic to find and help what I need. If I couldn't make a deal, we will make friends DJ is very good salesman, experience and very enthusiastic to find and help what I need. If I couldn't make a deal, we will make friends More
DJ is very helpful and professional DJ was the main reason that I leased a Q50. I was still considering several cars before I test drove the Q50 however after the test drive and talking DJ was the main reason that I leased a Q50. I was still considering several cars before I test drove the Q50 however after the test drive and talking with DJ, I made up my mind to lease the Infiniti. DJ is very knowledgable, helpful and professional. I will definitely lease or purchase another vehicle from DJ in the future. Had a great experience. Thanks More
Awesome Experience DJ is a very professional and knowledegable salesman. This was my first Infiniti purchase and it was great experience for me and my entire family. I a DJ is a very professional and knowledegable salesman. This was my first Infiniti purchase and it was great experience for me and my entire family. I am very pleased with the vehicle I purchased. More
Keaton was AWESOME! I didn't plan on purchasing a car that day... I had just begun the process of searching for a new car and was unimpressed with the selection at other I didn't plan on purchasing a car that day... I had just begun the process of searching for a new car and was unimpressed with the selection at other dealerships in the surrounding area. From the minute I walked into the Crest dealership I was greeted with a smile and professionalism. Keaton Hargett immediately assisted my father and I the minute we walked in. All I told Keaton was that I wanted to test drive the Infinity Q60. He asked me what I was looking for in a car (color, features, etc.) and I replied "white and with a great sound system." Within minutes, a white, 2017 Q60 was pulled up at the front with the music showcasing the wonderful sound system. How he knew I even wanted black leather and a sporty look, I'll never know... but I was very pleased to say the least. The test drive was great and by the time I came back to the lot, I was sold! Keaton answered each and every question we had about the car and his knowledge of the vehicles definitely showed. He worked with my father and I on making my dream of taking that car home that same day, a reality. His warmth, professionalism, and great interpersonal skills made this the best car buying experience I have EVER had. Keaton stayed by our side for more than 4 hours... from negotiations to the pictures he took of me with my new car before I drove it off the lot. I would recommend anyone looking to purchase at Crest to go see Keaton. He was simply amazing. Not once did I feel like he was just about the money. That's what sold me. His great interpersonal skills, knowledge about the vehicles, and professionalism are unparalleled. I can't thank Keaton enough for all he did for us Saturday night. I will forever be grateful and a lifelong customer. Thanks Keaton Hargett! More