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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,867 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,867 reviews

December 04, 2025

Came in for scheduled service that was completed promptly and completely. My service advisor, Tony, was helpful & kept me updated throughout the process More

by DEANANDHEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service = Tony
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Dec 09, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We're delighted to hear that your scheduled service was handled efficiently and thoroughly. It's great to know that your service advisor provided excellent assistance and maintained clear communication with you during the entire process. Your positive experience with our team truly means a lot to us at Crest INFINITI. We appreciate you taking the time to share your experience and look forward to continuing to provide you with exceptional service.

December 04, 2025

Always have a good experience with Crest Infiniti. Frustration is with Infiniti in general. Love my 2017 QX50, V6, 3.7 liter. I would like to get a newer car, but none of the Infiniti options hav More

by Jjhp2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Dec 09, 2025 -

Crest INFINITI responded

Thank you for sharing your positive feedback about your experiences with us. We're delighted to hear that you consistently have good experiences and that you love your QX50. We understand your desire to upgrade to a newer vehicle while maintaining the powerful performance you've come to enjoy. Your feedback about wanting similar power options in newer models is valuable, and we appreciate you taking the time to share this perspective. We recognize how important it is for customers to find vehicles that meet their specific performance needs. We genuinely value customers like you who have been loyal to both our dealership and the brand. Your input helps us better understand what our customers are looking for in their vehicle choices.

December 01, 2025

Very knowledgeable and easy to work with. Very professional and made the process as easy as possible. More

by CHUCK.WOLKEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caden Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your positive experience. We are pleased to hear that our team's expertise and collaborative approach made such a positive impression on you. Your feedback about our professional service and our commitment to simplifying the process means a great deal to us. We truly value customers like you who recognize the effort we put into making every interaction as smooth and straightforward as possible.

November 29, 2025

Bryan Bannister was my service advisor. He was one of the best that I’ve ever had anywhere! I appreciated his thorough communication and help. Dustin and the valet team made it easy for me More

by CFRANK54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bannister, Dustin
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Dec 18, 2025 -

Crest INFINITI responded

Thank you for sharing your wonderful experience! We're delighted that Bryan provided exceptional service and thorough communication, and that Dustin and our valet team made the process smooth for you. Your satisfaction means the world to us at Crest INFINITI.

November 28, 2025

The car buying process can be very stressful however when you have great personnel it takes off the weight of knowing his you made the right decision. More

by 7Cars2Go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Beiriger
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Dec 16, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We understand that purchasing a vehicle can feel overwhelming, and we're grateful you felt supported throughout the process. Having team members who help customers feel confident in their decisions is exactly what we strive for. We appreciate you sharing how our personnel made a positive difference in your car buying journey.

November 27, 2025

Crest is the best. From sales to service they put the customer first. If you need a great service advisor please give Robert Moler a call. More

by clep52tx
Recommend Dealer
Yes
Employees Worked With
Robert Moler
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Dec 16, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We're thrilled that both our sales and service teams exceeded your expectations. We truly appreciate your trust in Crest INFINITI and your recommendation!

November 27, 2025

Not sure but after the oil change my car is not running as expected. As soon as I press the gas paddle the throttle goes up a bit and suddenly drops. It was not happening earlier before oil change. It was More

by ANURUDH.MISHRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Rogers
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Dec 15, 2025 -

Crest INFINITI responded

Thank you for bringing your concern to our attention. We understand how unexpected vehicle performance issues can be frustrating and appreciate you taking the time to notify us. We encourage you to contact Randy Nabors at Rnabors@vtaig.com so we can arrange a time to review your concern and assess the situation with you directly. We value customer feedback and use it to continually review our service processes.

November 27, 2025

Great experience quick and professional Tad was great. Service waiting area was clean and coffee was great. More

by MAROBERTS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Simmonds, Andy Beiriger
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Dec 16, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We're delighted to hear you had a positive experience with our quick and professional service, and that you found our waiting area clean and comfortable. We appreciate your kind words and look forward to serving you again in the future.

November 27, 2025

The team made the buying experience simple, quick, and transparent. I would definitely buy there again. More

by Willperkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We're thrilled that our team made your buying experience simple, quick, and transparent. Knowing you'd choose us again means so much to us. We appreciate you sharing your positive experience!

November 26, 2025

I received impeccable customer service from Crest Infinity in Frisco when buying a pre owned car. David Whyte sent me a live walkthrough video of the car just moments after I had made an appointment More

by Sabine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2025 -

Crest INFINITI responded

Thank you for your outstanding review! We're delighted that David provided exceptional service with the live walkthrough video and delivery, and that our team thoroughly answered all your questions. We appreciate your recommendation of Crest INFINITI and are thrilled you had such a great experience with your pre-owned vehicle purchase.

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