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Crest INFINITI

Frisco, TX

4.8
1,579 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,579 reviews

May 28, 2025

Derrick greeted me and proceeded to take care of my service needs even without an appointment. He communicated throughout the day keeping me up to date on service progress. More

by Jclutter
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in Service
Jun 05, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that Derrick was able to assist you with your service needs and that his communication made your experience even better. We strive to provide excellent service to all our customers, and it’s great to know we hit the mark with you. We look forward to serving you again!

May 28, 2025

I tried to buy a 2017 Mercedes-Benz CLS63. They strung me for six days. The finance person always was to busy to get my paperwork done. Once I received the paperwork, it was incomplete. I want More

by gweyrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caden Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Crest INFINITI responded

Thank you for sharing your experience with us. We appreciate your feedback, and we understand how important it is to have clear and complete documentation during the purchasing process. It is our priority to ensure that our customers feel informed and confident in their decisions. We recognize that the communication regarding your paperwork did not meet your expectations, and we sincerely apologize for any frustration this may have caused. Your interest in the Mercedes-Benz CLS63 is valued, and we understand how disappointing it is to miss out on a vehicle you were excited about. To discuss your concerns further and explore potential options, please reach out to Myles Bates at MBates02@vtaig.com. We are here to assist you and hope to have the opportunity to serve you better in the future. Thank you again for your feedback.

May 28, 2025

Car buying has been so smooth and quick! Thanks to Al who so patiently explained all the features and told me about all the options available in my budget. His casual humor is just what you More

by Kiran M
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Crest INFINITI responded

Thank you for the kind words! We're glad Al made your car buying experience smooth and enjoyable with his patience and great sense of humor. We appreciate your support!

May 27, 2025

Excellent service. The staff was very helpful And nice. I appreciate the helpfulness and direction. More

by KENKAYMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
May 28, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're glad to hear you had an excellent experience and that our staff was helpful and friendly. We appreciate your support!

May 27, 2025

Provided great service, greeted me, gave me a loaner and quickly had my car back to me the same day. More

by cbaze0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
Jun 05, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our service. Our team strives to provide excellent customer care, and it’s great to know that we met your expectations with timely service and a loaner vehicle. We look forward to serving you again in the future!

May 26, 2025

I found a few 2024 Infinity QX50 with about 10k miles on them. The price seemed great, so I went to look at them. I met Al K. He walked me through the new electronics. I looked at the car on my way to th More

by DONTBAILEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afram Khanania
May 28, 2025 -

Crest INFINITI responded

Thank you for your thoughtful review and for taking the time to share your experience with us. We’re thrilled to hear that you found a great deal on the 2024 INFINITI QX50 and that Al K. was able to assist you with the new electronics and the numbers. We appreciate your feedback regarding the closing process, and we are always looking for ways to improve the overall experience for our customers. Your insights are valuable to us, and we will take them into consideration as we strive to enhance our services. Thank you once again for your support!

May 25, 2025

This is the only place I'll take my Infiniti. Obviously, it is a bit more expensive than a generic repair shop, but you get what you pay for. More

by AKASHYAP20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 28, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We truly appreciate your trust in us for your INFINITI's care. We strive to provide exceptional service and quality, and it’s rewarding to hear that our efforts resonate with our valued customers. We look forward to seeing you next time!

May 25, 2025

Trevor and the man who helped me with the loaner car were very nice. Helped with any questions I had. More

by CHARBONNEAU.STAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
May 28, 2025 -

Crest INFINITI responded

Thank you for your kind words! We are thrilled to hear that Trevor and our team provided you with the support you needed regarding your loaner car. We strive to ensure our customers have a positive experience, and it’s wonderful to know that we were able to assist you effectively. Thank you for choosing us!

May 25, 2025

Crest Infiniti's service department provides expert, reliable maintenance and diagnostics with exceptional customer care and professionalism. More

by BJQUICK7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
May 28, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our service department. Providing expert maintenance and diagnostics, along with exceptional customer care, is our top priority. Your feedback reinforces our commitment to delivering the best possible service to our customers. We look forward to serving you again in the future!

May 24, 2025

When i got home from dealership- after getting service- the check engine light came on and when i went to bring it back- it started making a loud noise. After evaluation- Robert said the noise was the ante More

by DEBRAJMILLER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 28, 2025 -

Crest INFINITI responded

Debra, thank you for taking the time to share your experience with us. We understand how stressful it can be when unexpected issues arise, especially during a busy time. We’re pleased to hear that Robert and our team were able to assist you with a loaner vehicle and ensure that your car was repaired promptly. Your feedback is valuable to us, and we appreciate your patience throughout the process. We look forward to serving you again in the future.

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