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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,460 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,460 reviews

April 10, 2025

Fantastic service by fabulous people. Crest has always come through with quality and grace. Thank you More

by TATAWAYO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Apr 14, 2025 -

Crest INFINITI responded

Thank you so much for the kind words! We're thrilled to hear that you've consistently experienced fantastic service from our team. It means a lot to know that our efforts to provide quality care with professionalism and grace have made a positive impact. Your continued support is truly appreciated, and we're grateful for the opportunity to serve you.

April 10, 2025

Everything was completed in a timely manner. Very pleased. However you do ask for too many reviews/surveys. I believe this is the 4th one I've done! More

by JK.FURNISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept - Derrick
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Apr 11, 2025 -

Crest INFINITI responded

Thank you for your feedback! We're happy to hear that you were pleased with the timely service. We apologize for the frequency of review requests and will definitely take your input into account. Your thoughts are important to us, and we truly appreciate you taking the time to share them. We look forward to continuing to serve you!

April 09, 2025

Always great service. Special thanks to Dustan. Thank you for all you do to help More

by heather75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustan in service
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Apr 10, 2025 -

Crest INFINITI responded

Thank you for the kind words! We’re so glad to hear that you consistently receive great service, and we’ll be sure to pass along your special thanks to Dustan. We truly appreciate your feedback and are happy to continue providing the service you deserve!

April 09, 2025

We came into Crest looking at an Audi a5 sportback. David, our dealer, was polite, extremely knowledgeable, professional and courteous throughout the whole process. He Really took the time to listen More

by Aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Crest INFINITI responded

Thank you so much for the kind words! We're thrilled to hear that David provided such a professional and attentive experience while helping you with the Audi A5 Sportback. Taking the time to listen and answer questions is what we strive for—so it's great to know you felt supported every step of the way. Enjoy your new ride, and we hope to see you again soon!

April 08, 2025

Al was very pleasant to work with and was a true professional. Process was very easy. More

by JJDALPORTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Crest INFINITI responded

Thank you for your feedback! We’re so glad to hear that Al made your experience pleasant and easy. We strive to provide a seamless and professional process for all our customers, and it’s great to know that we succeeded in doing so for you. We appreciate your kind words and look forward to working with you again in the future!

April 08, 2025

Dustan was courteous & professional, a pleasure to work with. I also appreciated that a loaner vehicle was available for me. My only negative is that one problem with my vehicle was not fixed. There were More

by jrpxx808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
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Apr 10, 2025 -

Crest INFINITI responded

Thank you for sharing your experience with us. We're so glad to hear that you enjoyed working with Dustan and found him to be courteous and professional. It's also great to know that having a loaner vehicle available made things more convenient for you during your visit. We’re sorry to hear that you're still experiencing issues with your cruise control. We understand how important it is for every aspect of your vehicle to be functioning properly, and we’d like to ensure that this is looked into further. Please reach out to Randy Nabors at Rnabors@vtaig.com, so we can better understand the situation and work toward a solution.

April 07, 2025

I was able to get an appointment on the books quickly with a loner car reservation. My service advisor kept me updated along the way. The issue with my vehicle was resolved. More

by KENDARFOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown - Service Advisor
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Apr 09, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your experience! We're glad to hear that scheduling your appointment and securing a loaner vehicle was quick and convenient. It's also great to know that your service advisor kept you well-informed throughout the process and that the issue with your vehicle was successfully resolved. Providing efficient, transparent service is always our goal, and we appreciate your trust in us.

April 06, 2025

Service was fast and staff was helpful and friendly. I was contacted when service was complete and Check out was simple. Derrick, my service advisor, was helpful and clear in the steps that were going More

by DEANANDHEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick - Service Advisor
Report | Print
Apr 08, 2025 -

Crest INFINITI responded

Thank you for sharing your positive experience! We’re glad to hear that your visit went smoothly and that the service was completed quickly. It’s great to know Derrick kept you informed every step of the way and that the rest of the team made the process easy and welcoming from start to finish. We truly appreciate your kind words and look forward to serving you again in the future!

April 06, 2025

Car had zaktec treatment. Not sure if they actually applied anything to the finiish but the car still had dirt on back bumper. Not impressed. More

by BCLAIR6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who checked me in
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Apr 08, 2025 -

Crest INFINITI responded

Thank you for sharing your feedback with us. We're glad to hear that you brought your vehicle in for the ZAKTEK treatment, though we understand your concerns regarding the condition of the finish afterward. It's important to us that each service meets expectations, and we can see how finding dirt on the back bumper would leave you unsure about the application process. Your comments have been noted, and we appreciate you bringing this to our attention. If you have any lingering questions about the treatment or would like someone to take a closer look, we’d be happy to assist further.

Apr 08, 2025 -

BCLAIR6 responded

I would like to speak to someone at Crest concerning this issue. ThanK you

April 05, 2025

I came and look at a SUV Clay let me look and drive no pressure at all I came back the next day and bought it More

by gofast92truck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Briggs
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Apr 07, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're so glad to hear that Clay provided a no-pressure, comfortable environment while you explored your options. It's great that you had the time and space to make the right decision, and we’re thrilled you came back to purchase the SUV! We hope you're loving your new vehicle and appreciate you choosing us.

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