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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

October 04, 2025

Set up appointment easy to do showed up early they took it back and completed the service early the suv look great thank you More

by gofast92truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 06, 2025 -

Crest INFINITI responded

We are ecstatic to hear about your wonderful experience with us! It's fantastic that scheduling your appointment was straightforward and that our team was able to accommodate you efficiently. We're delighted that we completed your service ahead of schedule and that your SUV exceeded your expectations. Your satisfaction means everything to us at Crest INFINITI, and we truly appreciate you taking the time to share your positive feedback. We look forward to serving you again in the future.

October 04, 2025

The absolute best Kind prepared professional staff I would recommend anyone that needs service take to Crest More

by MEDCALFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Beiriger
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Oct 07, 2025 -

Crest INFINITI responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that you found our team to be well-prepared and professional. Your kind words about our staff mean so much to us, as we strive to provide exceptional service to every customer. We truly appreciate you taking the time to recommend us to others who may need automotive service. It brings us great joy to know that we exceeded your expectations and earned your trust.

October 04, 2025

Excellent service. I was able call Infiniti service line, book an appointment and a loaner vehicle. When the day of my appointment arrived, I was able to check in and l More

by KTRIEFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Oct 07, 2025 -

Crest INFINITI responded

Thank you for your review! We are thrilled to hear about your smooth experience with our service process. It's wonderful that scheduling your appointment and arranging a loaner vehicle was so convenient for you. We take pride in making both drop-off and pick-up as efficient as possible, so knowing that you were able to complete everything quickly means a lot to our team. Your feedback helps us continue delivering the quality service our customers deserve.

October 03, 2025

Tux directed me towards the service department and my issue was resolved. They got it done same day. More

by DAOJOHNJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Crest INFINITI responded

We are ecstatic to hear that your service experience went so smoothly! It's wonderful to know that you were guided to the right department and that we were able to take care of your needs the same day. Quick resolution is something we truly value, and we're thrilled that we could deliver that for you. Thank you for taking the time to share your positive experience - it means so much to our team!

October 03, 2025

Tux Browning is a true professional. ...extremely knowledgeable, pleasant, honest and attentive....follows through in a timely manner, encourages direct customer communication. More

by wallygray13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Crest INFINITI responded

We are delighted to hear about your wonderful experience with our team. Your kind words about receiving such knowledgeable and attentive service truly mean a lot to us at Crest INFINITI. We take great pride in maintaining honest communication and ensuring our customers feel heard throughout their entire experience. It's fantastic to know that you found the follow-through to be prompt and that direct communication was encouraged. We appreciate you taking the time to share your positive feedback about the professional service you received.

October 02, 2025

Very friendly and takes care their customers. Service center also takes care of their customers More

by karen.hickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

Crest INFINITI responded

Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that you found our team to be welcoming and attentive to your needs. Your recognition of both our sales and service teams means so much to us, as we strive to provide exceptional care throughout every aspect of your experience with Crest INFINITI. We truly appreciate customers like you who take the time to acknowledge our commitment to outstanding service.

October 01, 2025

I waited for long time to get informed on the situation of my car,! Could have the inspection done,but I got all other needed services after ! More

by KapingaMuyumba54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 02, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your experience with us. We understand that waiting for updates about your vehicle can be frustrating, and we appreciate your patience during the process. We are pleased to hear that despite the initial delay in communication, you were able to receive all the services you needed. Your feedback helps us recognize where we can improve our customer communication process. We truly value your business and are glad we could take care of your automotive needs.

October 01, 2025

Service and detail attention is the best way n the industry, this people try to have customers best experience in regard of your vehicle care More

by Leo Bados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 01, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear about your wonderful experience with our team! Your recognition of our commitment to exceptional service and meticulous attention to detail truly means the world to us. We take great pride in ensuring that every customer receives the highest level of vehicle care, and knowing that we succeeded in providing you with an outstanding experience is incredibly rewarding. Your feedback reinforces our dedication to maintaining the best standards in the industry and motivates us to continue delivering the quality service that sets us apart. Thank you for taking the time to share your positive experience.

October 01, 2025

Not a big deal but I called atleast 1 mth in advance to make sure when I bring my qx80 in, I wanted to get a qx80 loaner. I got a qx60. Not a big deal but frustrating More

by JWARE1100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2025 -

Crest INFINITI responded

We genuinely admire your patience and understanding regarding the loaner vehicle situation. We recognize how important it is to have the specific vehicle you requested, especially when you planned ahead by calling a month in advance to arrange for a QX80 loaner. We understand that receiving a QX60 instead was not what you expected and can see how this would be frustrating despite your gracious attitude about it. Your feedback helps us improve our loaner vehicle coordination process to better meet our customers' specific requests in the future. We truly value your business at Crest INFINITI and appreciate you taking the time to share your experience with us.

October 01, 2025

The work was completed as discussed and very efficient in both valet pick up and drop of service. More

by ericda23
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 01, 2025 -

Crest INFINITI responded

Your positive experience with our service team means so much to us. We are thrilled that the work met your expectations and that our valet pickup and drop-off service provided the convenience you needed. Your feedback about the efficiency of our process helps us continue delivering quality service that our customers can count on. Thank you for choosing Crest INFINITI and for taking the time to share your experience.

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