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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

August 05, 2025

Andrew has great customer service he went above and beyond, I look forward to working with him in the future on my car needs More

by TOMESHIAISBEAUTIFUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Aug 06, 2025 -

Crest INFINITI responded

We are pleased to hear about your outstanding experience with our team. It's wonderful to know that you received exceptional customer service that went above and beyond your expectations. We truly value customers like you who recognize the dedication our staff puts into ensuring each visit exceeds expectations. Thank you for choosing Crest INFINITI, and we look forward to serving your automotive needs in the future.

August 05, 2025

I normally have a great experience when I bring my car in for service. But this time was a totally different experience and not in a good way. I dropped my car off on a Friday morning @7:30am for issues with More

by sharonh1967
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy
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Aug 06, 2025 -

Crest INFINITI responded

We are sorry to hear that you feel this way about your recent service experience. We understand your frustration with the communication delays and the inconvenience this caused on your Monday morning. Your loyalty means everything to us, and we recognize that this experience fell short of the top-tier service you typically receive. While we appreciate your patience as we work to properly diagnose and resolve air conditioning issues, we know that clear communication throughout the process is just as important as the quality of our repairs. Your feedback about the coordination between our service team and the follow-up communication is valuable to us. We take these concerns seriously and will use this information to improve our processes. We are grateful that you recognize our commitment to thoroughness in resolving automotive issues, and we want to ensure that our communication matches that same level of excellence. Thank you for acknowledging that sometimes unexpected situations arise, and for your continued trust in our dealership and service department despite this experience. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can discuss this further and ensure your future visits meet the high standards you deserve.

August 05, 2025

Excellent service and timely too. I was in and out and the staff was very professional. Thank you. More

by JMARQUART0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, DavidClinton Nasuwa
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Aug 06, 2025 -

Crest INFINITI responded

We greatly appreciate your kind words about the excellent and timely service you received. It's wonderful to hear that you had such an efficient experience and that our team maintained their professionalism throughout your visit. Your feedback means a lot to us at Crest INFINITI, and we look forward to continuing to provide you with the same high level of service in the future.

August 02, 2025

Just got an oil change and tire rotation. Did the work with no issues. Happy with the outcome. More

by SATWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
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Aug 04, 2025 -

Crest INFINITI responded

We are thrilled to hear that your oil change and tire rotation went smoothly without any issues. Your satisfaction with the service and outcome means a great deal to us at Crest INFINITI. We understand how important reliable maintenance is for your vehicle, and we're glad we could meet your expectations. Thank you for choosing us for your automotive needs and for taking the time to share your positive experience.

August 01, 2025

Love the loaner car program and Dustin who is always responsive. Service advisor and text messages on cars progress are always helpful. Car comes back clean and drivers are always nice. 😊 More

by DONNAM0564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn, Dustin Sparhawk
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Aug 04, 2025 -

Crest INFINITI responded

We genuinely appreciate your positive feedback about your service experience with us. Your appreciation for our loaner car program means so much to us, and we're delighted that our team member has been consistently responsive to your needs. We're pleased that our service communication through progress updates has been valuable to you, and it's wonderful to hear that you've had great experiences with our entire team. Thank you for recognizing the care we put into every detail of your visit, from keeping your vehicle spotless to ensuring friendly service throughout. Your trust in Crest INFINITI is truly appreciated.

August 01, 2025

Everyone at Crest Infinity were extremely professional. My husband and I were were impressed. We love Crest Infinity More

by tammymayfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rylie Angelone
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Aug 04, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you and your husband were impressed with the professionalism shown by our entire team. It means so much to us at Crest INFINITI when customers feel valued and well cared for during their visit. Your kind words truly motivate us to continue delivering exceptional service to every guest who walks through our doors. We genuinely appreciate your trust in us and look forward to serving you again in the future.

August 01, 2025

They were very helpful and knowledgeable of the vehicle we purchased. Very nice dealership from salesman to finance great experience. Will definitely be back again. More

by chris.black13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Beiriger
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Aug 04, 2025 -

Crest INFINITI responded

Thank you for sharing your wonderful experience with us. We are delighted to hear that our team provided you with helpful and knowledgeable service throughout your vehicle purchase. It means so much to know that you had a positive experience with both our sales and finance teams. Your feedback about the quality of service across all departments truly brightens our day. We look forward to serving you again in the future and appreciate you choosing Crest INFINITI for your automotive needs.

August 01, 2025

They were able to squeeze me in last minute and the service was wonderful. Fast and efficient! More

by shan060379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
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Aug 04, 2025 -

Crest INFINITI responded

We are glad to hear that our team could accommodate your last-minute needs and provide you with such a positive experience. It's wonderful to know that you found our service both quick and effective. Your feedback about our ability to work with your schedule means a great deal to us. We truly appreciate you taking the time to share your experience at Crest INFINITI.

July 31, 2025

This was my first visit to Crest Infiniti and I was deeply impresssed with the professionalism of all the service staff. They are dedicated t resolving problems and doing so at a fair price. More

by jpmccomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
Report | Print
Aug 01, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your positive first experience with our team. Your recognition of our service staff's professionalism means so much to us. We take great pride in our commitment to resolving issues fairly and transparently. It's wonderful to know that our dedication to quality service made such a strong impression during your visit. We truly appreciate customers like you who take the time to share their experience, and we look forward to continuing to serve you with the same level of care and professionalism at Crest INFINITI.

Aug 01, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your positive first experience with our team. Your recognition of our service staff's professionalism means so much to us. We take great pride in our commitment to resolving issues fairly and transparently. It's wonderful to know that our dedication to quality service made such a strong impression during your visit. We truly appreciate customers like you who take the time to share their experience, and we look forward to continuing to serve you with the same level of care and professionalism at Crest INFINITI.

July 31, 2025

I drive across town just to bring my car to this dealership for their service More

by KEVINNKING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Aug 01, 2025 -

Crest INFINITI responded

We are thrilled to hear that our service is worth the drive across town for you. Your loyalty means everything to us, and we truly appreciate that you choose to bring your vehicle to us time and time again. It's wonderful to know that our team consistently provides the quality service experience you deserve. Thank you for being such a valued customer and for taking the time to share your positive experience with others.

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