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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

July 17, 2025

Bryan Bannister and Dustin were extremely courteous, helpful, prompt and trustworthy. We had a lot of service work performed and Bryan kept us well informed of the timing, diagnosis and costs. Very mu More

by glenn.messer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bannister, Dustin
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Jul 21, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your experience with our service team. We're delighted to hear that you found our staff to be courteous and helpful throughout your visit. It's wonderful to know that you were kept well-informed about the timing, diagnosis, and costs of your service work, as clear communication is something we strive for with every customer. We're particularly pleased that our loaner vehicle program has been beneficial for you during extended service appointments. Your trust in choosing Crest INFINITI for all your maintenance needs means a great deal to us. We truly value customers like you who appreciate the care and attention our team provides, and we look forward to continuing to serve you in the future.

July 16, 2025

Great experience from start to finish, the guys are awesome when dropping off the car. Robert was very friendly and explained everything in great detail. Thanks Crest! See you soon. More

by OSCARAA203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moehler 5 star, DavidClinton Nasuwa
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Jul 21, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that your entire visit exceeded your expectations from beginning to end. It's fantastic to know that our team made such a positive impression during your drop-off experience. We're especially pleased that Robert provided you with the friendly service and thorough explanations you deserved. Your kind words mean so much to our team, and we truly appreciate your trust in us. We look forward to welcoming you back soon!

July 16, 2025

AL was polite,helpful and good person all around. He deserves a raise possibly a promotion. More

by Joe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
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Jul 21, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your experience with us, Joe. We are thrilled to hear about your positive interaction and that you found Al to be courteous and supportive. Your feedback about his helpfulness and character means a great deal to us at Crest INFINITI. We truly value customers like you who recognize exceptional service, and we will make sure to share your kind words with our team. Your recommendation regarding recognition is appreciated and will be passed along to management.

July 16, 2025

Not happy with my car back in service after I just completed one and everything was find . And to be honest the charges More

by marcella_winston
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Jul 21, 2025 -

Crest INFINITI responded

We understand your frustration with having to bring your vehicle back for service so soon after your recent visit. We know how inconvenient this must be for you. Your concerns about the charges are also important to us, and we want to make sure you feel confident about the value of our service. We would appreciate the opportunity to discuss your experience further and address your concerns directly. Please contact Randy Nabors at Rnabors@vtaig.com so we can work together to resolve this matter. We value your feedback and want to ensure you have a positive experience with us moving forward.

July 15, 2025

I usually get serviced at Sewell, because years ago when I brought my car in I got weird vibe and there were many teenager kids helping the maintenance section. This year I didn’t see a bunch of inexperienc More

by jkyee99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
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Jul 21, 2025 -

Crest INFINITI responded

Thank you for giving us another opportunity to serve you and for sharing your positive experience with us. We understand that your previous impressions had kept you away, and we truly appreciate you deciding to visit Crest INFINITI again this year. It's wonderful to hear that Robert provided you with immediate assistance and made your service experience smooth and straightforward. We're pleased that the changes you noticed in our service team have made a positive difference in your overall experience. Your feedback means a great deal to us, and we look forward to continuing to provide you with the quality service you deserve on your future visits.

July 15, 2025

Friendly people and very helpful. Everything went beautifully.They went out of their way to help More

by knshel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek pham, DavidClinton Nasuwa
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Jul 21, 2025 -

Crest INFINITI responded

Thank you for sharing your positive experience with us. We are delighted to hear that our team provided you with such welcoming and supportive service. It means so much to know that your experience went smoothly and that our staff made the extra effort to assist you. Your feedback about our helpful approach truly brightens our day. We appreciate you taking the time to share your thoughts and look forward to continuing to serve you with the same level of care.

Jul 21, 2025 -

knshel responded

Great service and very friendly people. They were very helpful

July 15, 2025

Randy always takes great care of me and my car. Dustin sets me up w a very nice loaner when appropriate. More

by JFANNING22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Neighbors, Dustin Spareks
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Jul 21, 2025 -

Crest INFINITI responded

Thank you for sharing your positive experience with our service team. We are pleased to hear that you consistently receive excellent care for both you and your vehicle. It's wonderful to know that our team members go above and beyond to ensure your satisfaction, including providing you with quality loaner vehicles when needed. Your feedback about the attentive service you receive means a great deal to us. We appreciate your continued trust in Crest INFINITI and look forward to maintaining this high level of service for you in the future.

July 14, 2025

This was the best car buying experience I have ever had. I now own two Infiniti cars - both of which I puchased from this location. Everybody that I interacted with was professional, honest, and helpful! More

by JEREMYPSHIELDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caden Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Crest INFINITI responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such an outstanding car buying experience and that you chose to return to us for your second INFINITI purchase. Your feedback about our team being professional, honest, and helpful truly means the world to us. We appreciate your trust in Crest INFINITI and are honored to have been part of your automotive journey twice. We look forward to continuing to serve you and providing the same exceptional experience in the future.

July 14, 2025

Overall Great Service, and Experience. Everyone is courteous, and willing to work to ensure they deliver the deal that you desrve. More

by ASHTON JORDAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hernandez
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Jul 18, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us, Ashton. We are thrilled to hear that you found our service exceptional and had such a positive experience with our team. It means so much to us that you felt everyone was courteous and dedicated to ensuring you received the deal you deserved. Your feedback about our commitment to delivering great service truly makes our day. We appreciate your trust and look forward to serving you again in the future.

July 14, 2025

Crest service is top rate! Tony greeted me immediately, even when I was 30 minutes early. Oil change and tire rotation were completed very quickly and the waiting area was grea More

by SWILLS2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Jul 18, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our service met your expectations and that you were greeted promptly despite arriving early for your appointment. It's fantastic to know that your oil change and tire rotation were completed efficiently and that our waiting area provided the perfect environment for you to handle your work responsibilities. We take great pride in maintaining a friendly and attentive team, and your feedback confirms that we are delivering the level of care our customers deserve. We truly appreciate your business and are thrilled that you are so satisfied with your decision to purchase your vehicle with us.

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