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Crest INFINITI

Frisco, TX

4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

June 25, 2025

The service provider worked with me to find a replacement part that was not available from Infiniti. I was disappointed that the part was not available from Infiniti for a 14 year old car. But the issue is r More

by JTVSTOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moler
Jun 26, 2025 -

Crest INFINITI responded

Thank you for sharing your experience. We understand how challenging it can be when specific parts aren’t readily available, especially for older vehicles. We’re glad our team was able to work with you to find a suitable replacement and resolve the issue. If you need any further assistance, we’re here to help!

June 25, 2025

ROBERT MOHLER AS AN AMAZING HELP WHEN IT CAME TO GETTING MY CAR SERVICED AND REPAIRED. HE WAS ALWAYS IN CONTACT WITH ME AND MY WARRANTY GROUP TO ACHIEVE THE QUICKEST REPAIR. More

by philipornelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT MOHLER
Jun 26, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We’re delighted to hear that Robert provided exceptional support throughout your service and repair process, keeping you and your warranty group informed every step of the way. It’s wonderful to know he helped make the repair as quick and smooth as possible. We appreciate your feedback and are here whenever you need us!

June 24, 2025

The Crest Infiniti service department never disappoints. Fast and professional, I wouldn’t take my car anywhere else. More

by basowell64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
Jun 26, 2025 -

Crest INFINITI responded

Thank you for your fantastic feedback! We're thrilled to hear that our service department consistently meets your expectations. Your trust means a lot to us, and we look forward to serving you again in the future!

June 24, 2025

Crest INFINITI provided an outstanding experience from start to finish. The entire team was incredibly professional and truly committed to making things right. We were so impressed with our experience tha More

by Kcjames1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin (service manager), Pete G. (Service) Mr. Hernandez (finance) , Paul Washington
Jun 25, 2025 -

Crest INFINITI responded

Thank you for your amazing feedback! We're thrilled to hear about your outstanding experience with our team, especially Paul, Mr. Hernandez, and Dustin. We strive to provide exceptional service, and it's wonderful to know we made a positive impact. Enjoy your new INFINITI, and we look forward to seeing you again!

June 23, 2025

Brought my car in because my battery kept dying so I explained it all to my service tech. He got right on it and corrected the issue right away! More

by LPLOU456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Jun 24, 2025 -

Crest INFINITI responded

Thank you for your fantastic feedback! We're thrilled to hear that our service team quickly addressed your battery issue. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

June 21, 2025

Best car buying experience EVER! Al Conkleton made it feel easy, fast and actually fun! Al was the most cheerful and positive person -- he went above and beyond to make us feel at ea More

by lifts_gabbles_0p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
Jun 23, 2025 -

Crest INFINITI responded

We’re thrilled to hear about your fantastic experience! Al and the entire team strive to create a welcoming atmosphere, making the car buying process enjoyable. Thank you for sharing your thoughts; we appreciate your feedback and look forward to serving you again in the future!

June 20, 2025

Crest provided a great experience for every step of my car service. The service department answered my call quickly and professionally to schedule an appointment. They were flexible with timing. Robe More

by Evie.bruser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
Jun 23, 2025 -

Crest INFINITI responded

Thank you for your fantastic review, Evie! We're thrilled to hear that our team provided you with a great experience throughout your car service. Your feedback on our professionalism and attention to detail is greatly appreciated. We're here to ensure that every visit is just as positive!

June 20, 2025

Everything was fine except the check out girl was quite reluctant to gove me a copy of the documents i signed.. More

by LORAGOFF75
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I didn't talk to that guy
Jun 23, 2025 -

Crest INFINITI responded

Thanks for your feedback. We're glad you had a good experience overall. We’ll address your concerns with our team to ensure everyone feels supported during the checkout process. Your input helps us improve!

June 20, 2025

The service at Crest Infiniti is always top-notch! Robert M consistently goes above and beyond to ensure everything is done promptly and correctly the first time. I truly appreciate the attention to d More

by Stanford440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
Jun 23, 2025 -

Crest INFINITI responded

Thank you for your fantastic feedback! We're thrilled to hear that Robert M and our team consistently provide top-notch service. Your recommendation means a lot to us, and we look forward to welcoming you back for another great experience!

June 19, 2025

Very good experience. Great communication with Roderick throughout the process of purchasing the car I wanted. More

by kay-carr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roderick Lewis
Jun 23, 2025 -

Crest INFINITI responded

Thanks for the fantastic feedback! We're thrilled to hear about your great experience and Roderick's communication. Enjoy your new car, and we look forward to seeing you again!

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