Crest INFINITI

Just got a 2025 QX80 from Crest INFINITI and couldn’t be happier. Al made the entire process smooth, transparent, and efficient from start to finish. He respected my time, understood what I was looking f happier. Al made the entire process smooth, transparent, and efficient from start to finish. He respected my time, understood what I was looking for, and structured the deal exactly how I needed it—both personally and for my business. No pressure, just professionalism and great service. If you’re looking for someone who knows the product, listens first, and delivers, ask for Al. This was by far the best car-buying experience I’ve had. Highly recommend—5 stars all the way. More

The dealership was good. It looked like it had all the amenities needed for us. It looked like it had all the amenities needed for us. More

Great service. Tony is always very informative and helpful. They got me in at the end of the day for an oil change and inspection. Tony is always very informative and helpful. They got me in at the end of the day for an oil change and inspection. More

I had a wonderful experience with my car purchase at the Infiniti Frisco. My sales person was David and he was very kind and helpful. He made me feel comfortable with my purchase and never rushed. He took Infiniti Frisco. My sales person was David and he was very kind and helpful. He made me feel comfortable with my purchase and never rushed. He took care of the entire transaction in less that two hours and I left a very happy customer. Thank you David@ More

Rob Simmonds sent an e-mail in response to mine, Mr. Brosin touched base to be sure I had received what I needed, Miles Means setup my appointment and introduced me to David Whyte. Mr. Hernandez handled Brosin touched base to be sure I had received what I needed, Miles Means setup my appointment and introduced me to David Whyte. Mr. Hernandez handled the financing and Miles delivered the car bow and all (!) and explained how things worked. David really helped me. He showed me the cars I was interested in, answered all my questions, demonstrated the car to me, discussed the pricing and finished the agreement. He was patient throughout and flexibly scheduled the delivery and payment. Miles was terrific during all my meetings with him. He met me each time I arrived at Crest, stopped by to inquire how things were going, and delivered my car in a celebratory way. Mr. Hernandez was professional, explained all the paperwork, walked me through the financing, allowed me to adjust some terms, and encouraged me to buy the protection package. This is an example of perfect coordination among several employees with different responsibilities who worked together to quickly find me a replacement car and deliver it as fast as possible. The car is immaculate, so there are a lot of other Crest employees who deserve lots of credit as well. Companies struggle today to actually serve their customers. Crest proved it is possible. The rest are still failing to do the basic: meet their customer's needs. Miles even arranged for Enterprise to pick up my rental car saving me that inconvenience. My G37, which I loved and which had NO issues during my ownership was destroyed by a red light runner at an intersection in Plano . Crest stands out as the single most helpful, supportive, and enjoyable experience since the airbag blasted me in the chest. My thanks to David, Miles, Rob, Mr. Hernandez, Mr. Brosin and all those who certified and immaculately serviced this car. Infiniti is the best - G35, G37, to Q50 I never even considered another car company. Crest certainly has put a true customer service organization together. David gave me a Masters hat as well. Thank you all for my new RED Q50, Robert Hill More

Great experience ! Clear communication and quick turnaround time to pickup my vehicle .. Tony who helped me was great Clear communication and quick turnaround time to pickup my vehicle .. Tony who helped me was great More

Very nice staff; warm and welcoming environment. My vehicle was serviced in a timely manner. I was given detailed description of services performed and recommendations. My vehicle was serviced in a timely manner. I was given detailed description of services performed and recommendations. More

service is poor on response did not fix my key did not return call did not send my title not return call did not send my title More

Very nice, friendly and kind. They really helped me out. The cost was really a good deal. Every one who helped me. Big shot out to The Finance lady and Al and the sale manager. I They really helped me out. The cost was really a good deal. Every one who helped me. Big shot out to The Finance lady and Al and the sale manager. If you need a aar go to there you will leave happy with the purchase u make. More

I enjoyed my experience with Crest! Stacy and DavidClinton were nice agents to work with. Stacy and DavidClinton were nice agents to work with. More