Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crest INFINITI
Frisco, TX
1,752 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,752 reviews
November 13, 2025
I recently had my QX50 serviced for a routine oil change and wanted to share the excellent experience I received. I took a star off of the review as the detail did not meet my expectations The dealership p and wanted to share the excellent experience I received. I took a star off of the review as the detail did not meet my expectations The dealership provided first-class service, including valet pickup, which was a huge help with my busy schedule. I’d like to recognize service advisors Tony Brown and Dustin Sparhawk, who went above and beyond in answering all my questions about the service recommendations. I highly recommend Crest Infiniti to anyone considering a new vehicle — their service is truly unmatched. More
by NCCATLETT
Verified CustomerEmployees Worked With
Tony Brown & Dustin Sparhawk
November 12, 2025
If I were to ever to purchase another vehicle, it would be hard for me to go elsewhere. Thank you to Tony and the valet service for taking care of my car and bringing it back to me. be hard for me to go elsewhere. Thank you to Tony and the valet service for taking care of my car and bringing it back to me. More
by TONYAFLEMING
Employees Worked With
Tony
November 12, 2025
I took my vehicle to get serviced and addressed other system issues. Derick Pham and the staff were very friendly and attentive to my vehicle's needs, providing quick service since my vehicle was ready t system issues. Derick Pham and the staff were very friendly and attentive to my vehicle's needs, providing quick service since my vehicle was ready the same day. More
by LAWRYZ74
Employees Worked With
DERICK PHAM
November 12, 2025
I took my car in for a flat tire repair and I was told that they had reset the low tire pressure on the car and that they did not find anything on the tire. I then expressed my concern to Trevor and told that they had reset the low tire pressure on the car and that they did not find anything on the tire. I then expressed my concern to Trevor and told him that was impossible as the tire was completely flat. I told him I am driving 10 hours back home and want to make sure the car was safe to drive. Trevor stated that he was going to have it reinspected the following morning. I received a call the next day and was told they did find a puncture in the tore and that they had patched it. I asked why the tire was not replaced as I have a long drive and safety is my concern and was told that I wouldn't have a problem with the patch. More
by regarcia0401
Employees Worked With
Trevor
November 09, 2025
Professional, caring and empathetic to your needs. They are timely and keep you posted on your vehicle. I highly recommend this establishment whether purchasing or getting your car serviced. They are timely and keep you posted on your vehicle. I highly recommend this establishment whether purchasing or getting your car serviced. More
by LEE.CHERYLL60
Employees Worked With
Robert Moler and Troy
November 09, 2025
Love the car. Worst experience ever after agreeing on cost. We were running out of time to do finance to set an appointment at 9:30 the next day. Said it would ta Worst experience ever after agreeing on cost. We were running out of time to do finance to set an appointment at 9:30 the next day. Said it would take max an hour since we would have our kids, and they didn't even get to us until 10:30 making it 2 hours. On the way there they called and said a sensor wasn't working so we would have to take a rental and have it delivered, fine. Next day it was brought and wasn't cleaned and detailed and waxed like they agreed, it was dirty. Then when they left they didn't leave the key and had to send an uber back with the key. On top of that the finance girl (who was great during the process) said she would send an email of all of the coverage and benefits we were getting as well bc so many things were getting lost in translation. We had to email call text, everything about 5 times until we ever got a response. Just the worst follow through ever once they had us locked in on payment. Again we love the car and customer was amazing, until we paid and then it went to crap. More
by dr.dustin.bergeron
