Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crest INFINITI
Frisco, TX
1,466 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,466 reviews
May 29, 2025
We dropped the car off on a Monday AM and was told it would take a day & a half. My daughter was leaving Tuesday night. We called for updates but only got it’s in the works. When I called the main # I would take a day & a half. My daughter was leaving Tuesday night. We called for updates but only got it’s in the works. When I called the main # I was told work had not started yet. We were also told we needed a new tire as the nail was in the side wall of tire. Since they hadn’t started on the car we picked it up. Also, nail nowhere near sidewall. We took the car to a different service place where my daughter lives. Easy, inexpensive patch all that is needed on the tire. The steering issues seemed to have resolved. We most likely won’t be bringing the car for service at Crest again. So disappointed. I’m hesitant to bring my other Infiniti back to Crest after this experience. We’ve never had issues like this. Normally, we get great service at Crest. We are an Infiniti family & we have purchased numerous vehicles from Crest. This is a first for us but so disappointed in this service visit. More
by MKATREEDER
Verified CustomerEmployees Worked With
Service dept.
May 28, 2025
Car buying has been so smooth and quick! Thanks to Al who so patiently explained all the features and told me about all the options available in my budget. His casual humor is just what you Thanks to Al who so patiently explained all the features and told me about all the options available in my budget. His casual humor is just what you need to make the wait at the dealership pleasant! More
by Kiran M
May 28, 2025
David worked really hard to get me into the vehicle I wanted. I got top dollar for my trade in and he stayed with us even after closing to make sure we had everything we needed before wrapping up with fi wanted. I got top dollar for my trade in and he stayed with us even after closing to make sure we had everything we needed before wrapping up with finance. More
by MONICA40
Employees Worked With
May 28, 2025
Great service, honest staff, and smooth car-buying experience. Highly recommend this dealership for quality vehicles and professional customer care! experience. Highly recommend this dealership for quality vehicles and professional customer care! More
by DANA870731
May 28, 2025
Derrick greeted me and proceeded to take care of my service needs even without an appointment. He communicated throughout the day keeping me up to date on service progress. service needs even without an appointment. He communicated throughout the day keeping me up to date on service progress. More
by Jclutter
Employees Worked With
Derrick in Service
May 28, 2025
I tried to buy a 2017 Mercedes-Benz CLS63. They strung me for six days. The finance person always was to busy to get my paperwork done. Once I received the paperwork, it was incomplete. I want They strung me for six days. The finance person always was to busy to get my paperwork done. Once I received the paperwork, it was incomplete. I wanted the purchase and sale to list what was included, ie. added equipment and cost of shipping. It didn't seen like to much to ask? I was just suppose to give the $50k without any documents detailing the purchase. Then they pulled to car saying they were going sell locally. I am saddened not to get the car. I've been looking for awhile. More
by gweyrick
Employees Worked With
May 26, 2025
I found a few 2024 Infinity QX50 with about 10k miles on them. The price seemed great, so I went to look at them. I met Al K. He walked me through the new electronics. I looked at the car on my way to th them. The price seemed great, so I went to look at them. I met Al K. He walked me through the new electronics. I looked at the car on my way to the airport. So Al and I did the numbers via email. It worked great. If I had to complain...it would be that I expected to be out of the dealership in 60 minutes after agreeing to everything via email and it took 120 minutes. not a big deal, but it could have been a better closing . More
by DONTBAILEY
Employees Worked With
Afram Khanania
