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Crest INFINITI

Frisco, TX

4.8
1,423 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,423 reviews

May 10, 2025

Troy Dunn saved me a lot of money! I mean a lot by standing with me. He puts the customer first! If you want to have options and someone shoot straight with you, go see Troy! More

by stanfikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn 5 Stars
May 12, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're thrilled to hear that Troy Dunn provided you with honest, customer-first service and helped you save significantly. It's great to know he made the process clear and gave you confidence in your decision. We'll be sure to recognize him for a job well done!

May 10, 2025

They are always very kind and welcoming when I go to the service department. This time I was disappointed with the service department when they detailed my car they took things out of my side door pocket th More

by RANDEEKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 12, 2025 -

Crest INFINITI responded

Thank you for sharing your feedback. We’re so glad to hear that you've had positive experiences with our service department in the past. We truly apologize for any inconvenience caused by the items being removed during the detailing process. We understand how important those personal items can be and appreciate you bringing this to our attention. Please feel free to reach out to us directly if you’d like to discuss this further.

May 12, 2025 -

Crest INFINITI responded

Thank you for sharing your feedback. We’re so glad to hear that you've had positive experiences with our service department in the past. We truly apologize for any inconvenience caused by the items being removed during the detailing process. We understand how important those personal items can be and appreciate you bringing this to our attention. Please feel free to reach out to us directly if you’d like to discuss this further.

May 10, 2025

I needed an oil change and arrived at the dealership at 5:00. They were able to get my request completed and additional services suggested, vehicle washed in an hour and 1/2. Outstanding friendly servi More

by ltitus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 12, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're so glad to hear that our team was able to take care of your oil change and additional services efficiently—even late in the day. It's great to know you received outstanding, friendly service and that your vehicle was returned freshly washed. We appreciate your visit and look forward to helping you again next time!

May 10, 2025

My experience during my recent vehicle purchase at Crest was excellent. Salesman Tux provided outstanding customer service and was very knowledgeable of all aspects of the deal. I was very pleased with t More

by carl.whitehead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're thrilled to hear that Tux provided you with excellent service and made your vehicle purchase process so smooth. We take pride in having knowledgeable and helpful staff, and it’s great to know that Tux made such a positive impact. We appreciate your feedback and look forward to assisting you again in the future!

May 10, 2025

This dealership offers great customer service! They are very efficient with the entire process of purchasing a new vehicle. More

by ssasson10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Youngquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Crest INFINITI responded

Thank you for the kind words! We're thrilled to hear that you had a smooth and efficient experience purchasing your new vehicle and that our team’s customer service stood out. We appreciate your support and hope you enjoy every mile in your new car!

May 09, 2025

Very pleased with the Crest infiniti team. They went out of their way to help me out. I Recommend 10/10 More

by Griffinferg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We're so glad to hear that the team went above and beyond to assist you. It’s great to know that your experience was a 10/10, and we truly appreciate your recommendation. We hope you continue to enjoy everything your vehicle has to offer!

May 09, 2025

Al made the experience of buying a new car enjoyable. I would recommend using him! More

by rprice1002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Crest INFINITI responded

Thank you for your feedback! We're thrilled to hear that Al made your car-buying experience enjoyable. We appreciate your recommendation and will be sure to pass along your kind words to him!

May 07, 2025

Great service every time! I am greeted upon arrival. They take care of me in the waiting area or if I request a loaner vehicle. The entire staff has been helpful, as long as y More

by PVAMU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
May 08, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We’re so glad to hear that you consistently receive great service and that our team makes your visits comfortable, whether you’re waiting or using a loaner vehicle. We truly appreciate your patience and loyalty—it’s always a pleasure to take care of you!

May 07, 2025

Tony Brown is not a good service advisor when it comes to communication. He can be difficult to get a hold of, especially when he doesn't return calls in a timely manner and leaves you waiting excessively. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brown, Tim Key
May 08, 2025 -

Crest INFINITI responded

Thank you for sharing your feedback. We understand how important timely and consistent communication is during the service process, and we’re sorry to hear that you feel your experience did not reflect that standard. Your concerns are important to us, and we’d appreciate the opportunity to look into this further and work toward a resolution. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can address your experience directly and ensure your future visits are handled with the level of service you deserve.

May 07, 2025

Troy is great to work with and provides clear concise explanation of any service need. More

by SCarrico
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
May 08, 2025 -

Crest INFINITI responded

Thank you for the kind words! We're so glad to hear that Troy made your experience a positive one by providing clear and concise explanations throughout your service visit. We appreciate your feedback and look forward to seeing you again!

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