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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,709 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,709 reviews

October 16, 2025

My vehicle was slightly delayed bur the Service Rec kept me well informed and delivered my car himself to my home. More

by JTHCKO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bannister
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Oct 21, 2025 -

Crest INFINITI responded

We deeply respect your patience during the slight delay with your vehicle. It's wonderful to hear that our Service Representative kept you well informed throughout the process and went the extra mile by personally delivering your car to your home. We truly value your understanding and are grateful for customers like you who appreciate our commitment to service. Your feedback means a lot to us at Crest INFINITI, and we look forward to serving you again in the future.

October 16, 2025

Always be honest and do the right thing for the good of your customers. I feel confident having my car serviced by Crest Infiniti, because I know you'll care for my car, and be fair with the price you char More

by PHILIPJP
Recommend Dealer
Yes
Employees Worked With
Mr. Pham serviced my car.
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Oct 21, 2025 -

Crest INFINITI responded

We deeply cherish your trust in our team and your confidence in bringing your vehicle to us for service. Your words about honesty and doing right by our customers truly reflect the values we strive to uphold every day. We are grateful that you feel we provide fair pricing and quality care for your vehicle. Customers like you who recognize our commitment to integrity and excellence make our work meaningful. We look forward to continuing to earn your trust with every service visit.

October 16, 2025

We have used Troy and his service team for many years and we always get great service. More

by RISKSHOESTORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin, Connor
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Oct 21, 2025 -

Crest INFINITI responded

We are grateful for your continued trust in our service team over the years. Your loyalty means everything to us, and we're delighted that you consistently receive the quality care you deserve. It's wonderful to know that our team has been able to maintain the high standards that keep you coming back. Your ongoing partnership with Crest INFINITI is truly valued, and we look forward to serving you for many more years ahead.

October 16, 2025

Here’s a concise version that incorporates your 15-year loyalty and eight cars: --- ⭐️⭐️⭐️⭐️⭐️ 15 Years of Outstanding Service! I’ve been a Crest Infiniti customer for 15 years and have purchas More

by KENAMCGARY08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Crest INFINITI responded

We are thrilled to hear about your incredible 15-year journey with us and your eight vehicle purchases over the years. Your loyalty means everything to us, and we truly value the long-term relationship we have built together. It's wonderful to know that our team has consistently provided you with professional and courteous service throughout your experiences. We take great pride in our service department and are delighted that you feel confident in both the quality of your vehicles and the care you receive. Thank you for recommending us and for being such a valued member of our family.

October 15, 2025

I am totally satisfied with Crest and the services provided. I am so pleased I chose to go with Crest for the purchase of a vehicle and the use of the service dept. More

by GODFREYLA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Oct 20, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that you are completely satisfied with your experience. It means so much to us that you feel pleased with your decision to choose us for both your vehicle purchase and service department needs. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your positive experience. We look forward to continuing to serve you with the same level of excellence in the future.

October 14, 2025

Had 2 cars serviced and everything was fixed. Our service advisor, Tony B. was great. More

by SRSTOCK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Oct 17, 2025 -

Crest INFINITI responded

We are utterly delighted to hear that both of your vehicles were serviced successfully and that all issues were resolved. It's wonderful to know that your service experience met your expectations and that our team was able to take care of everything you needed. We truly appreciate you taking the time to share your positive experience, and we're grateful for your trust in our service department. Your feedback means a great deal to us and helps us continue providing quality automotive care.

October 12, 2025

They made note of my car issues and scheduled a loaner ASAP so they could get the work started immediately and kept me apprised of the situation as things progressed More

by GOLFSUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Oct 16, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your positive experience with us! It's wonderful to know that we were able to quickly address your vehicle concerns and arrange a loaner car right away so your service could begin without delay. We understand how important it is to keep you informed throughout the process, and we're pleased that our team maintained clear communication as your service progressed. Your feedback means a great deal to us and reinforces our commitment to providing exceptional customer care. Thank you for choosing Crest INFINITI for your automotive needs.

October 12, 2025

Turned a not so great service, into a very good experience. Was happy that the Crest team (Tony from service in particular) was able to to take care of an issue and provided excellent communication More

by ericda23
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony from Service
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Oct 16, 2025 -

Crest INFINITI responded

We are delighted to hear that our team was able to transform your experience and make it a positive one. It's wonderful to know that we successfully resolved the issue you encountered and that our service team provided you with the excellent communication you deserved throughout the process. Your feedback about turning a challenging situation into a very good experience means so much to us at Crest INFINITI. We truly appreciate you taking the time to share your thoughts and are grateful for the opportunity to serve you.

October 10, 2025

Great service with exceptional communication and was done on a timely manner. Service is the reason I keep buying cars from this dealership. More

by SDLIEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin and Troy in Service Dept
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Oct 14, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our outstanding communication and prompt service means so much to us. It brings us great joy to know that the quality of service we provide has earned your continued loyalty and keeps you choosing Crest INFINITI for your automotive needs. We truly value customers like you and look forward to serving you again in the future.

October 09, 2025

I spoke with Myles Bates and I just want to thank him for his outstanding service More

by KUSAJMARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Crest INFINITI responded

We are pleased to hear about your wonderful experience with our team. Your recognition of the exceptional service you received truly means the world to us. We take great pride in having team members who go above and beyond to provide outstanding support to our customers. Thank you for taking the time to share your positive feedback with us - it helps us continue to deliver the high-quality service that our customers deserve.

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