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Crest INFINITI - Service Center

Frisco, TX

4.8
455 Reviews

455 Reviews of Crest INFINITI - Service Center

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July 10, 2025

Courteous service adviser work done in a timely manner. Obviously a well run dealership. Look forward to my next vusit. More

by EDVONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you found our service adviser to be courteous and that your work was completed in a timely manner. Your recognition of our team's efforts means a great deal to us. We take pride in maintaining high standards and providing quality service to each of our customers. We appreciate your confidence in Crest Infiniti and look forward to serving you again during your next visit.

July 10, 2025

Exceptional! !! Troy is always so nice and personable! From start to finish he communicates well. The whole process is very quick and always gives a loaner to driv More

by JENNIFER@3BBARN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
July 10, 2025

Easy and courteous. It is silly to require a minimums amt of words here though. While the service is good, the expectation of mandatory free-form write-up’s is egregious More

by DOUGBURR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
July 10, 2025

The whole team was so friendly and helpful. I felt like a well taken cared of customer More

by NMILLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
July 09, 2025

Sales process was the easiest I've ever experienced in my life. Caden Snider was great to work with. I now own two Infiniti's and always have a great experience at the service center. More

by JEREMYPSHIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caden Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Crest INFINITI responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that your sales process was so smooth and easy. Caden will be delighted to know that his efforts made such a positive impact on your experience. It means so much to us that you chose to become a repeat customer with two Infiniti vehicles, and we truly appreciate your continued trust in our service center team. Your satisfaction is our priority, and we look forward to providing you with excellent service for years to come.

July 07, 2025

a job well done. my car was serviced very well and on time .Andrew was very helpful More

by MUNIU_2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
July 06, 2025

I am very happy with the service. My car feels like new as always. Thank you. More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
July 06, 2025

The best service and loaner car team. I do not take my car anywhere else. I trust Randy, Troy, Dustin and Robert with my car. More

by JanMarie Yancovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy, Randy, Dustin, Robert
July 06, 2025

Robert listened well to what I was experiencing with my vehicle. He got me an unplanned loaner and resolved my car issues. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
July 05, 2025

My experience was great dropping my QX55 and picking up a loaner car while my vehicle was being serviced for oil change, tire rotation, engine filter replace and paint sealant applied. Bryan Bannister was my More

by CANDIS_DIXSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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