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Crest INFINITI - Service Center

Frisco, TX

4.8
492 Reviews

492 Reviews of Crest INFINITI - Service Center

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July 31, 2025

I have had nothing but great service at Crest Infiniti. Troy, especially, is the reason I buy Infiniti, since service is so important to me. More

by crosskeypro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TROY DUNN
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Jul 31, 2025 -

Crest INFINITI responded

Thank you for the fantastic feedback! We're thrilled to hear that you've consistently had a great experience with us. It's wonderful to know that Troy's dedication is a key reason you continue to choose us for your service needs. We truly appreciate your loyalty and kind words.

July 31, 2025

I have used Crest Infiniti since I bought this car and have always been treated very good. More

by beemermom07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We're so glad to hear that you've consistently had a great experience with us. We appreciate your business and look forward to seeing you again soon.

July 31, 2025

The staff is very nice and will bend over backwards to help out the customer More

by curly24moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2025

I drive across town just to bring my car to this dealership for their service More

by KEVINNKING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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July 31, 2025

This was my first visit to Crest Infiniti and I was deeply impresssed with the professionalism of all the service staff. They are dedicated t resolving problems and doing so at a fair price. More

by jpmccomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 31, 2025

Tony at Crest Infiniti went above & beyond to make a stressful experience a little easier for me! I appreciated the communication, shuttle service, and the ease of getting a loaner vehicle while my car More

by kayla41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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July 31, 2025

Miles went above and beyond in finding the vehicle we were looking for. I told him what I was looking for and he presented us a vehicle that checked off all the boxes. Couldn’t be more happy with the suv More

by Angela
Recommend Dealer
Yes
Employees Worked With
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 30, 2025

Quick and efficient trip in for warranty maintenance. Good communication and excellent work done on my car. More

by SRGOBELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Crest INFINITI responded

Thank you for sharing your positive feedback! We're glad to hear that you had a quick and efficient trip in for your warranty maintenance. We appreciate you recognizing our team's communication and excellent work.

July 29, 2025

Experience was great. Easy to check in and easy to get the loaner car for the day. More

by LAURALEA124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 30, 2025 -

Crest INFINITI responded

We are ecstatic to hear about your wonderful experience with us! It's fantastic to know that your check-in process went smoothly and that getting your loaner vehicle was hassle-free. We work hard to make every step of your service visit as convenient as possible, so your feedback truly means a lot to our team. Thank you for taking the time to share your positive experience at Crest INFINITI. We look forward to serving you again soon!

July 28, 2025

Exceeded my expectations. I added two other issues that I found the day of my appointment and they took care of everything. More

by HEATHERCOX05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
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Jul 30, 2025 -

Crest INFINITI responded

Your positive feedback truly means a lot to us. We are thrilled that our service went beyond what you hoped for during your visit. It speaks volumes about our commitment when we can address additional concerns you discovered and handle everything seamlessly in one appointment. Your experience reflects exactly what we strive to deliver - comprehensive care that takes care of all your needs. Thank you for choosing Crest INFINITI and for sharing your wonderful experience.

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