Crest INFINITI - Service Center
Frisco, TX
377 Reviews of Crest INFINITI - Service Center
I now have 2 Infinity QX60s and I’m proud of both. I’ve never owned a better vehicle so now I drive a Black Car service with my new one. I have used other service centers and have had mixed reviews fo I’ve never owned a better vehicle so now I drive a Black Car service with my new one. I have used other service centers and have had mixed reviews for them all. Every time I’ve taken my car to Crest, I’ve been glad I did. They may not be the cheapest service option around but the extra cost is well worth the peace of mind I get knowing the work is being done correctly and in the off chance of any mistakes, they warranty their work. Crest Infinity is now the only place I will take my Infinities for service. I highly recommend Crest Infinity for all maintenance and repairs. More
Great Service! Professional staff, very courteous! Tony was great! I was greeted well and felt great throughout the entire service! Professional staff, very courteous! Tony was great! I was greeted well and felt great throughout the entire service! More
Great service! The service staff at Crest Infiniti is 1st class. They go above and beyond to make you feel welcome and really care about your questions and concerns The service staff at Crest Infiniti is 1st class. They go above and beyond to make you feel welcome and really care about your questions and concerns. Thank you Tony & Trevor! More
The people at Crest Infiniti who handled my service request for the My ZakTek application were very prompt, extremely professional, and the dealership presented a friendly atmosphere, request for the My ZakTek application were very prompt, extremely professional, and the dealership presented a friendly atmosphere, More
Made an appointment and dropped off vehicle Friday at 7:45 am, 15 minutes before appointment time for a VERY simple service request. Never heard from anybody, so called about 4:00 pm and was told my vehi 7:45 am, 15 minutes before appointment time for a VERY simple service request. Never heard from anybody, so called about 4:00 pm and was told my vehicle was still waiting to be looked at and they’d get to it on Saturday and were open 7-3 on Saturday. Never heard from anybody on Saturday. Called first things Monday after seeing on the link that it still hadn’t been looked at and told them I’d take elsewhere. Terrible communication. Terrible service. I’m going back to the dealer I have been using even though it is 30 minutes before appointment further drive for me More
Troy Dunn was phenomenal! He was very knowledgeable with all my vehicles concerns and answered all my questions. And i loved that my vehicle was washed after it was serviced. He was very knowledgeable with all my vehicles concerns and answered all my questions. And i loved that my vehicle was washed after it was serviced. Crest Infiniti and Troy Dunn are #1. More
Troy Dunn saved me a lot of money! I mean a lot by standing with me. He puts the customer first! If you want to have options and someone shoot straight with you, go see Troy! I mean a lot by standing with me. He puts the customer first! If you want to have options and someone shoot straight with you, go see Troy! More
They are always very kind and welcoming when I go to the service department. This time I was disappointed with the service department when they detailed my car they took things out of my side door pocket th service department. This time I was disappointed with the service department when they detailed my car they took things out of my side door pocket that I either wanted or needed. I didn’t think those things would affect the detailing of my car, but obviously it did. More