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Crest INFINITI - Service Center

Frisco, TX

4.8
526 Reviews

526 Reviews of Crest INFINITI - Service Center

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April 29, 2025

I always bring my QX50 to Crest Infiniti for service. I just had a routine maintenance appointment. All was good. More

by AMYB2692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
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May 01, 2025 -

Crest INFINITI responded

Thank you for your continued loyalty and for trusting us with your QX50! We're glad to hear that your recent routine maintenance appointment went smoothly and that everything was to your satisfaction. It's always a pleasure to have you in, and we look forward to keeping your vehicle running at its best.

April 29, 2025

Everything was great and got me in on time. Service completed in a timely manner. Tony did excellent taking care of me. More

by SLOWRY0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 30, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're glad to hear that everything went smoothly and that Tony took excellent care of you. We truly appreciate your feedback and are happy that your service was completed in a timely manner. We look forward to assisting you again in the future!

April 29, 2025

My advisor Trevor Rogers is excellent! Super professional and easy to work with. He is always on top of things! More

by ALYSSAGONZALES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Crest INFINITI responded

Thank you for the wonderful review! We're thrilled to hear that Trevor provided you with such a professional and seamless experience. It's great to know he's consistently on top of things and easy to work with — we'll be sure to pass along your kind words. We appreciate your trust and look forward to serving you again!

April 28, 2025

I appreciate the service at Crest. It’s always a pleasure as a customer. Everyone is exceptional. More

by BEKAZWIRTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
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Apr 29, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're so glad to hear that your experiences at Crest have consistently been positive and that our team continues to provide exceptional service. We truly value your support and look forward to serving you again in the future!

April 28, 2025

Trevor, always listens to any concerns i may have and is very prompt with his responses and is quick to answer all my questions. Thank you Trevor for being so outstanding in everything you do. More

by MGROCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Crest INFINITI responded

Thank you for taking the time to share such thoughtful feedback! We're thrilled to hear that Trevor consistently provides attentive, responsive service and takes great care in addressing your concerns. It means a lot to know that his dedication and professionalism have made a lasting impression. We'll be sure to pass along your kind words—he'll truly appreciate them!

April 28, 2025

Service advisors were friendly and stayed in touch throughout the day. They had a loaner ready for me. More

by kandiwithersllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're glad to hear that our service advisors kept you well-informed and that the loaner vehicle was ready to go when you needed it. We appreciate your kind words and look forward to serving you again!

April 26, 2025

Our service advisor was excellent always so happy when I have to go in for service. They truly know how to take care of their customers. More

by SORIJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 28, 2025 -

Crest INFINITI responded

Thank you for your kind words! We’re so glad to hear that your service experience was excellent and that our team took good care of you. We truly appreciate your trust and look forward to continuing to serve you in the future!

April 26, 2025

Always meet my needs and very pleasant to work with. Treavor is very helpful and courteous More

by CATEYSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 28, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're thrilled to hear that Treavor was able to meet your needs and provide helpful, courteous service. We appreciate your continued trust in us!

April 25, 2025

Crest Infiniti has consistently delivered top-notch service, and I couldn’t be more satisfied. From the moment I pull in, I feel like a valued customer—not just another number. But what really sets thi More

by mismanjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dagnan
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Apr 28, 2025 -

Crest INFINITI responded

Thank you so much for taking the time to share your wonderful experience with us. We’re thrilled to hear that you consistently feel valued and well taken care of from the moment you arrive. It’s especially rewarding to know that Troy has made such a strong impression with his attentive service, clear communication, and genuine care for your vehicle’s well-being. We are proud to have team members like Troy who go the extra mile to build trust and ensure every visit is as smooth and positive as possible. Your recommendation means a great deal, and we look forward to continuing to provide you with exceptional service for many years to come!

April 24, 2025

Dustin was very professional and efficient with check in and check out Appreciated the ease of loaner car. More

by prsharp2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin service dept
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Apr 25, 2025 -

Crest INFINITI responded

Thank you for your feedback! We're glad to hear that Dustin made your visit smooth and efficient from check-in to check-out. It’s great to know the loaner car process was easy and convenient for you—that’s exactly the kind of experience we aim to provide. We appreciate you taking the time to share your positive experience!

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