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Crest INFINITI - Service Center

Frisco, TX

4.8
412 Reviews

412 Reviews of Crest INFINITI - Service Center

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February 15, 2025

Blake is my service advisor and by far the best service advisor I have had at Crest Infiniti. Dustin and his staff are always so helpful. Blake and Dustin are so very helpful. They make my experience a More

by Cheri O’Brien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake & Dustin
Feb 18, 2025 -

Crest INFINITI responded

Thank you, Cheri! We’re thrilled to hear about your positive experiences with Blake, Dustin, and the team. Providing top-notch service is our priority, and your feedback truly motivates us to keep delivering excellence. We appreciate your support and look forward to seeing you again!

February 15, 2025

The Service Team at Crest Infiniti is great. Randy, Trevor, and the rest of the team, even the cashier and loan car teams are great. Always friendly and helpful and have a smile hilarious commen More

by CEHOSKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Crest INFINITI responded

Thank you for your fantastic feedback! We're thrilled to hear that Randy, Trevor, and the entire team provided you with such a positive experience. Your appreciation for their transparency and friendliness truly makes our day. We look forward to serving you again!

February 15, 2025

Had A great experience with the service advisor. Everything was ready for me when I dropped the car off, he had the loaner ready and I was in and out in less than 20 minutes. My car was repaired by More

by TNTANDSUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour, Tim Walker, Jay Onstott
Feb 18, 2025 -

Crest INFINITI responded

Thanks! We're thrilled to hear about your positive experience with our service team. It's great to know we met your expectations for efficiency and care. We look forward to assisting you with your next service and vehicle purchase!

February 14, 2025

I’ve been a Crest Infiniti customer since the late 1990. Infiniti service is what kept me coming back all these years! Keep up the great service! More

by dtartdfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Feb 18, 2025 -

Crest INFINITI responded

We appreciate your loyalty since the late '90s! It's wonderful to hear that our service has consistently met your expectations. Thank you for being a valued part of the Crest Infiniti family, and we look forward to continuing to serve you for many more years!

February 14, 2025

Blake provided excellent service today from greeting me promptly to being there to answer any questions when I was ready to pay out at the cashier. He and his team had some suggested additional services th More

by JAMESSTEVEN.STANDIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Jenkins
Feb 18, 2025 -

Crest INFINITI responded

Thanks for the fantastic feedback, James! We're thrilled to hear that Blake and the team made your visit enjoyable. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon!

February 13, 2025

Blake is completely on point! ! Friendly and courteous. Immediately greeted me with a smile and accommodated me to your Chef quality cafe. Delicious, btw! I was there to complete m More

by genreyes2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Feb 18, 2025 -

Crest INFINITI responded

Thank you so much for the amazing review! We’re thrilled to hear that Blake made such a positive impression with his friendly and courteous service. It’s also great to know you enjoyed the cafe and had a smooth experience with your emissions testing. We’re so glad you had a great visit, and we can’t wait to welcome you back again!

February 13, 2025

Great service. Excellent service advisor. Always takes good care of our car and offers good advice. More

by JANZMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Feb 18, 2025 -

Crest INFINITI responded

Thank you for the wonderful review! We’re so happy to hear that you consistently have a great experience with our service and that our service advisor takes such good care of your car. Offering helpful advice and excellent service is our top priority, and we're glad to know we've met your expectations. We look forward to continuing to serve you and your car in the future!

February 13, 2025

Everyone had a genuine commitment to be helpfully and kind and resolve any issues. Loving it as a new Infinity owner!!! More

by OSCARJHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perla Robles
Feb 18, 2025 -

Crest INFINITI responded

Thank you for the wonderful review! We’re so glad to hear that our team provided helpful, kind, and genuine service. It’s great to know you’re enjoying your new Infiniti, and we’re here to support you every step of the way. We appreciate your feedback and look forward to helping you with all your future car needs!

February 13, 2025

Tony was great! He helped me from start to finish and made sure I was well taken care of. He gave me options and spent the time to explain. The customer service alon More

by alisaphe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
Feb 18, 2025 -

Crest INFINITI responded

Thank you so much for the amazing review! We’re thrilled to hear that Tony took such great care of you and provided you with excellent customer service. It’s our goal to make every experience as smooth and informative as possible, and we’re so glad that Tony’s assistance made a difference. We truly appreciate your loyalty and look forward to continuing to serve all your car needs!

February 12, 2025

Dustan was very knowledgeable and explained the needed items clearly and at length. I was very happy with the customer service I received. More

by DREAMNEW
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dustan
Feb 13, 2025 -

Crest INFINITI responded

We're thrilled to hear about your positive experience with Dustan! Our team strives to provide clear and helpful service, so it's great to know we hit the mark. Thanks for sharing your feedback!

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