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Crest INFINITI - Service Center

Frisco, TX

4.8
408 Reviews

408 Reviews of Crest INFINITI - Service Center

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February 14, 2025

Blake provided excellent service today from greeting me promptly to being there to answer any questions when I was ready to pay out at the cashier. He and his team had some suggested additional services th More

by JAMESSTEVEN.STANDIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Jenkins
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Feb 18, 2025 -

Crest INFINITI responded

Thanks for the fantastic feedback, James! We're thrilled to hear that Blake and the team made your visit enjoyable. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon!

February 13, 2025

Blake is completely on point! ! Friendly and courteous. Immediately greeted me with a smile and accommodated me to your Chef quality cafe. Delicious, btw! I was there to complete m More

by genreyes2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Feb 18, 2025 -

Crest INFINITI responded

Thank you so much for the amazing review! We’re thrilled to hear that Blake made such a positive impression with his friendly and courteous service. It’s also great to know you enjoyed the cafe and had a smooth experience with your emissions testing. We’re so glad you had a great visit, and we can’t wait to welcome you back again!

February 13, 2025

Tony was great! He helped me from start to finish and made sure I was well taken care of. He gave me options and spent the time to explain. The customer service alon More

by alisaphe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Feb 18, 2025 -

Crest INFINITI responded

Thank you so much for the amazing review! We’re thrilled to hear that Tony took such great care of you and provided you with excellent customer service. It’s our goal to make every experience as smooth and informative as possible, and we’re so glad that Tony’s assistance made a difference. We truly appreciate your loyalty and look forward to continuing to serve all your car needs!

February 13, 2025

Great service. Excellent service advisor. Always takes good care of our car and offers good advice. More

by JANZMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Feb 18, 2025 -

Crest INFINITI responded

Thank you for the wonderful review! We’re so happy to hear that you consistently have a great experience with our service and that our service advisor takes such good care of your car. Offering helpful advice and excellent service is our top priority, and we're glad to know we've met your expectations. We look forward to continuing to serve you and your car in the future!

February 13, 2025

Everyone had a genuine commitment to be helpfully and kind and resolve any issues. Loving it as a new Infinity owner!!! More

by OSCARJHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perla Robles
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Feb 18, 2025 -

Crest INFINITI responded

Thank you for the wonderful review! We’re so glad to hear that our team provided helpful, kind, and genuine service. It’s great to know you’re enjoying your new Infiniti, and we’re here to support you every step of the way. We appreciate your feedback and look forward to helping you with all your future car needs!

February 12, 2025

Friendly and helpful. Got me in with no appointment! It took a while but no complaints given I did it on whim. More

by KTOGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Crest INFINITI responded

Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience and appreciate your understanding. Our team is always here to help, even on a whim! Looking forward to seeing you again soon.

February 12, 2025

Tony Brown in Services has been wonderful to work with for our service needs every time we have brought our vehicle in. More

by DEBRAGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
Report | Print
Feb 13, 2025 -

Crest INFINITI responded

Thanks for the fantastic feedback! We're thrilled to hear that Tony has been such a great help with your service needs. Our team is dedicated to providing excellent support, and it’s wonderful to know you had a positive experience. We appreciate your support!

February 12, 2025

Dustan was very knowledgeable and explained the needed items clearly and at length. I was very happy with the customer service I received. More

by DREAMNEW
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dustan
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Feb 13, 2025 -

Crest INFINITI responded

We're thrilled to hear about your positive experience with Dustan! Our team strives to provide clear and helpful service, so it's great to know we hit the mark. Thanks for sharing your feedback!

February 11, 2025

Job well done, went in for battery change as it stoped working. Satisfied with the service More

by praveen_pilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Blake
Report | Print
Feb 12, 2025 -

Crest INFINITI responded

Thank you for your 5-star review! We’re glad to hear that you were satisfied with the service and that we were able to take care of your battery issue. We appreciate your feedback and look forward to serving you again in the future!

February 09, 2025

Man, I can't ever say enough. Crest Infinti and the people in the service department always make me feel good, the service director is always around and all the advisers I've work More

by Robertaustinhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Walker, Tim Key
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Feb 10, 2025 -

Crest INFINITI responded

Thank you so much for the kind words! We're thrilled to hear that Tony and the rest of our service team took such great care of your QX80. We truly appreciate your continued trust for both purchasing and servicing your vehicle. We look forward to assisting you again in the future!

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