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Crest INFINITI - Service Center

Frisco, TX

4.8
359 Reviews

359 Reviews of Crest INFINITI - Service Center

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March 28, 2025

I was very pleased with the service I received, as usual. My car was ready when promised. More

by JOYEDLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Mar 31, 2025 -

Crest INFINITI responded

We're delighted to hear that you were pleased with the service you received, as usual. We're also glad that your car was ready when promised. We appreciate your continued patronage and your positive feedback.

March 27, 2025

In our 40+ years of buying and servicing vehicles, Crest Infiniti is at the top. Super knowledgeable, helpful and just all around nice people. More

by EJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Crest INFINITI responded

Thank you for the incredible feedback! We're honored to hear that your experience with Crest Infiniti stands out after 40+ years of buying and servicing vehicles. Our team is dedicated to providing knowledgeable, helpful, and friendly service, and we're so glad it made such a positive impression. We truly appreciate your trust in us and look forward to serving you again!

March 27, 2025

Tony said my car would be ready by 9. It was not ready when I left work to come get it. He is a terrible service employee More

by JRAGLE3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 28, 2025 -

Crest INFINITI responded

We are sorry to hear that you are not satisfied with your recent experience. We strive to provide timely service, and we understand how frustrating delays can be. We appreciate your feedback and would like to address this matter. Please feel free to contact us directly so we can discuss your concerns further and ensure a better experience in the future.

March 26, 2025

The service and loaner departments were very helpful and courteous. Dustan was very informative, letting me know my car did not need service yet, but he still checked all the tires and had my car washed. I More

by LINGRAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
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Mar 27, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We're thrilled to hear that Dustan provided you with informative and helpful service. It's great to know that you had a positive experience with both our service and loaner departments. We truly appreciate your continued trust and look forward to serving you again!

March 25, 2025

My experience is the best every time I arrive at Creat Infiniti. The service and staff are extremely helpful and nice. More

by SONJAJOHNSON27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Mar 26, 2025 -

Crest INFINITI responded

Well, thank you for your kind and helpful compliments! We're pleased to know that you're always happy with our services. We look forward to your next visit!

March 25, 2025

I had a basic LOF and tire rotation. Everything was done quickly and professionally. Tony Brown is always a pleasure to work with. More

by LEEBRAM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Mar 27, 2025 -

Crest INFINITI responded

Thank you for your feedback! We're glad to hear that your oil change and tire rotation were completed quickly and professionally. We're also happy to hear that Tony Brown continues to provide excellent service. We appreciate your continued trust in us and look forward to working with you again!

March 24, 2025

Always G R E A T S E R V I C E at Crest Infiniti! More

by SMM7695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Mar 25, 2025 -

Crest INFINITI responded

Thank you for your continued support! We're thrilled to hear that you consistently receive great service with us. We look forward to serving you again soon!

March 24, 2025

Service dept and loaner car dept were helpful and courteous. Derick was professional and timely. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
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Mar 25, 2025 -

Crest INFINITI responded

Thank you so much for sharing your positive experience! We're glad to hear that the service and loaner car departments were helpful and courteous, and that Derick was able to assist you professionally and promptly. We truly appreciate your feedback and are happy to know we could meet your expectations. If you need anything else, don’t hesitate to reach out!

March 23, 2025

Great service. Provided detail feedback of what was needed. I will definitely come back. Troy Dunn is awesome to work with. More

by JOHNSON_SHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Mar 24, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We’re so glad to hear that you received detailed feedback and that Troy made your experience awesome. We truly appreciate your trust and look forward to working with you again in the future!

March 23, 2025

No complaints. All was great from my perspective. Will keep coming back for service again. More

by KILGORE2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Report | Print
Mar 25, 2025 -

Crest INFINITI responded

Thank you for your feedback! We’re happy to hear that everything went well and that you’re satisfied with your experience. We look forward to continuing to serve you in the future!

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