Crest Lincoln

Talk about an upgrade! I upgraded to a 2010 MKZ from a 1994 Tempo thanks to Roger and Leroy. They were very patient in finding a beautiful and reliable car that fit into my I upgraded to a 2010 MKZ from a 1994 Tempo thanks to Roger and Leroy. They were very patient in finding a beautiful and reliable car that fit into my budget. More

Great experience Awesome buying and follow up experience. Our 2012 Mks is everything we expected. The car is a delight to drive and admire. Thanks for the experience Awesome buying and follow up experience. Our 2012 Mks is everything we expected. The car is a delight to drive and admire. Thanks for the experience More

Great Experience It has been awhile since I've purchased a vehicle (5 long years) and have to say working the Dale Zarnick was wonderful. Since I'm a credit challenge It has been awhile since I've purchased a vehicle (5 long years) and have to say working the Dale Zarnick was wonderful. Since I'm a credit challenge individual it was rewarding to have someone listen to your story and find a solution while keeping within the budget. My past experience is that folks try to upsell you or over finance and with Dale that did not happen. Got a great deal at a good price. Can't wait until my next purchase! More

great coustemer service I went to this dealership to look at a car the staff are really friendly and polite.They treat people with much respect and are very kindly they have I went to this dealership to look at a car the staff are really friendly and polite.They treat people with much respect and are very kindly they have great cars for good prices.I highly recommend this place to anybody. More

We had a very positive experience working with Lucia Jakey of Crest Lincoln. She was very professional and very knowledgeable about the cars that we were interested in purchasing/leasing. We recommend Jakey of Crest Lincoln. She was very professional and very knowledgeable about the cars that we were interested in purchasing/leasing. We recommend Lucia Jakey for being an excellent sales lady at Crest Lincoln. More

Avoid Crest Lincoln at all costs! Not only is the service manager rude (as other reviews attest to), the service advisor is worse. He is extremely condescending; and good luck on finishing a sentence as he manager rude (as other reviews attest to), the service advisor is worse. He is extremely condescending; and good luck on finishing a sentence as he interrupts you constantly. I actually called him out on it and he didn't care. Any problems you have with their service to your car will be turned around so that it's your fault. I had such a lack of confidence with their service that I took my car to another Ford mechanic to have checked out. Sure enough, he found a problem in how they put the engine cover on (was pinching the radiator hose) and Crest said I had a transmission fluid leak (wanted $510 to fix) - guess what? - NO fluid leaks anywhere. Find another dealer to go to! My want to rethink about purchasing a Lincoln also. My 6 yr old, 89K Navigator needed the engine replaced because a part INSIDE the engine broke off and damaged the piston. Lincoln contributed $1600 toward the $6200 bill for the new engine - I expected more from a Ford truck engine than 89K miles! More

two times i brought my 2011 town car in for service and both times they found no problem at this time!!!! 1st time was the a/c not blowing cold & they found no problem but when I got to florida and brought both times they found no problem at this time!!!! 1st time was the a/c not blowing cold & they found no problem but when I got to florida and brought it to service they found a leaky vaporizer and replaced it!!! Now when I brought it in for the a/c vent not blowing equally, rough&knocking cold starts after being parked for a couple of days, the engine light came on and they said it's normal to have a misfire and NO PROBLEM FOUND!!! NOW I NEED TO FIND A DIFFERENT DEALER FOR MY WARRANTEE SERVICE !!!! P.S. ONLY 25,000 Miles & I've had Lincoln Town Cars since 1993 !!! More

I've dealt with Crest Lincoln for the past 5+ years and have never expericed a more professional staff, both in sales and service. I've also had occassion to use the Crest Body Shop and they did an excell have never expericed a more professional staff, both in sales and service. I've also had occassion to use the Crest Body Shop and they did an excellent job. The car looked as good as new. I highly recommend Crest Lincoln for new car purchases and service as well. The entire staff is top notch, especially Lucy and Jason Jakey. By far the most helpful, friendly and professional best sales team I've dealt with. Crest will be my dealership for years to come. I recommend Crest with no reservations. More

My husband and I were in the market for a new MKX. We My husband and I were in the market for a new MKX. We went over to the dealership and was greeted by a very friendly saleswoman named Shannon. She t My husband and I were in the market for a new MKX. We went over to the dealership and was greeted by a very friendly saleswoman named Shannon. She took us for a test drive and she was able to tell us everything and anything about the car. I have never met a womman more knowledgeable about a product. It was wonderful. This is the type of service you should receive when purchasing a luxury car:) They gave me great trade in value on my old car and made the entire buying experience wonderful! I will defiantly be going back again! Even after the sale her Sales Manager took the time to meet us and thank us for the recent purchase. Classy Group of people. Thanks for the Great Service. More

I went to Crest Lincoln for the purchase of a used Lincoln MKX because after searching online state wide as well as some dealerships in Ohio, Crest Lincoln had by far the best deals on the used MKXS. Lincoln MKX because after searching online state wide as well as some dealerships in Ohio, Crest Lincoln had by far the best deals on the used MKXS. I made my initial purchase of an 08' Mkx on March 1,12. On March 17, 12 I was hit head on and the vehicle was a total loss. I called Shawn Johnson the salesman who sold me my first X and told him what happened and I told him as soon as I could make another purchase I would be back to get another X. He told me he could get me what I wanted when I was ready, yet because of the low mileage and QUALITY of my initial purchase, I was nervous that he wouldnt be able to get me as good of a deal as I had the first time. What did he do? Wow, later that SAME day he called me and told me he had another vehicle in that was almost the same thing that I had before. Low miles and all. Not only that, although the 2nd vehicle I looked at was an 07' I liked it better than the one I had before! Once again, NOT ONLY THAT, the vehicle had better features AND it was $$$$ less than the first one ! YAY! So here I am one week later , after the accident ready to go pick up another vehicle . I am telling everyone I know that when they are ready to purchase another vehicle, especially used or PREOWNED CERTIFIED vehicle to GO TO CREST LINCOLN FIRST. I live in Ypsilanti and it is so worth the trip . Shawn Johnson has been my salesperson , but I have every confidence that all of them are just as great! More