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Crest Nissan of Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.8
1,388 Reviews
Call Dealership (972) 704-1525
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6600 State Highway 121

Frisco, TX

75034

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Showing 1,388 reviews

August 26, 2025

My service associate Drake was very informative and kept me in the loop about services happening. More

by earl.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Meyer
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August 22, 2025

Always great service ask for Roy Smith will recommend to all my friends and family More

by ntxhorns7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith , Derick Heckel, Gary Clinton
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August 21, 2025

Everything I go, staff is professional and always feel welcome. Not going to stop to take my car over there More

by analopezcordero26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith
Report | Print
August 19, 2025

Mario and the other service agents were very helpful in accommodating everything I needed. Everything was seamless and I appreciate the impeccable service I received! More

by pdavis9101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario in Service Dept
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August 17, 2025

Carson is a great salesman! I came in explained my situation and he listened and addressed every concern! He was very nice and professional! Excellent staff ! Carson went above More

by Berrytraci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Perot
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August 17, 2025

Justin is always great to work with. He is helpful, and knowledgeable. We trust his expertise. More

by Kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Verde
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August 15, 2025

it was a wonderful experience , thanks Carson for all your help :) n thanks again :) for More

by PANDURANGKALPESH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Perot
Report | Print
Aug 27, 2025 -

Crest Nissan of Frisco responded

We are grateful for sharing your wonderful experience with us! It means so much to hear that you had such a positive visit. We're thrilled that Carson was able to provide you with exceptional help throughout your time with us. Your kind words truly brighten our day and remind us why we love serving our customers. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with outstanding service in the future.

August 14, 2025

They have been very helpful,trustworthy, and supportive. They go over what I need to do that is important at that time so I don’t have to do so much at one time. My husband and I are retired on an fixed i More

by Annette.Reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith Service Center Roy has helped me every time I have my car serviced and he is very helpful and a great person.
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Aug 26, 2025 -

Crest Nissan of Frisco responded

We sincerely value your wonderful feedback about your experience. It means so much to us that you found our team helpful and trustworthy throughout your service. We understand how important it is to work within your budget and timeline, especially when managing expenses on a fixed income. Our goal is always to prioritize what matters most for each customer and spread out services in a way that works best for your situation. Your appreciation truly motivates our team to continue providing the supportive service you deserve. Thank you for choosing us and for taking the time to share your positive experience.

August 14, 2025

I dropped off my car and was told that it would only take 1 day to fix. That turned into a week. I picked up my car today. Gotta thing I checked to make sure everything worked before pulling off. Because it More

by Unhappy.Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carson Perot
Report | Print
Aug 26, 2025 -

Crest Nissan of Frisco responded

We are sorry to hear that you feel this way about your recent service experience. We understand your frustration as we take situations like this seriously. Your experience does not reflect the quality of service we strive to provide every day. We would appreciate the opportunity to review what happened and work toward a proper resolution for your vehicle. Please contact our Service Director, Derick Heckel, at DHeckel@vtaig.com so we can discuss your specific situation and ensure your concerns are addressed promptly.

August 14, 2025

Great experience from start to finish. Priscilla and Chance took great care of us! Look forward to our next experience with the Crest team More

by OURZ34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Priscilla Marowa
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Aug 26, 2025 -

Crest Nissan of Frisco responded

We are grateful for your wonderful feedback about your experience with us. It brings us great joy to hear that your journey from beginning to end exceeded your expectations. Priscilla and Chance are truly valued members of our team, and we are delighted to know they provided you with exceptional care throughout your visit. Your kind words about looking forward to future experiences with Crest Nissan mean the world to us. We appreciate your trust in our team and look forward to serving you again.

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