
Crest Nissan of Frisco
Frisco, TX
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Excellent service and staff. Accommodating and understanding. Able to explain and articulate the situation plus take care of my vehicle in timely manner. Thx to Alyssa and her crew. understanding. Able to explain and articulate the situation plus take care of my vehicle in timely manner. Thx to Alyssa and her crew. More
Wonderful car buying experience! Brandon, who sold me my car, was fantastic. Very polite amd helpful. He wasn't pushing anything like I was expecting. He was great and I wish he worked for a different deale car, was fantastic. Very polite amd helpful. He wasn't pushing anything like I was expecting. He was great and I wish he worked for a different dealership so I could buy from him again. The rest of my experience has been less than terrible. First, my car was not looked over before I left with it, although they would like me to believe it was. A few days after getting home I needed to fill my washer fluid, that's where my problems began. My coolant cap was missing. After looking around for anything else, I found most of the pins holding my skid plate were gone as well. My tires are two different brands and three of my interior buttons were sticky and stuck. Now I didn't notice the button during the test drive as I didn't test each button, who would? One of my nice wheels has clearly kissed the curb quite a few times as I found out after getting the car detailed. I sure wish I had thoroughly combed this car before I purchased it for nearly 20K. I will absolutely never return to thos dealer. I do not live near Frisco and drove there assuming that someone would be willing to help me. The service dept claimed that the coolant cannot possibly be contaminated by driving 489 miles with no reservoir cap, the plastic pins in my skid plate commonly fall out too. He actually said that they just fall out on their own. I asked if we could replace the pins and coolant. He said they could put some pins in if I really wanted them, but the coolant wouldn't be replaced unless I paid for it. Lastly, I have been dealing with my license plates issue for a week now. I had to go and have my car inspected on my own dime because they let the one they got done expire. Now I'm out another $25 after I paid the dealer for inspection and registration when I bought the car. Worst car buying experience I can imagine. More
This dealership is by far my favorite! Every employee is attentive to each and every customer that walks through the door. They will work with you patiently to make sure you have every step covered in the c attentive to each and every customer that walks through the door. They will work with you patiently to make sure you have every step covered in the car buying process. Any questions, they’ll answer!! Any concerns, they will cover!! These men are fantastic! They deserve all the recognition and then some!!! More
Crest Nissan is friendly efficient staff when we went to pick up our car it was clean and easy to pick up I feel the price was reasonable. Thank you for a pleasant experience 😊 pick up our car it was clean and easy to pick up I feel the price was reasonable. Thank you for a pleasant experience 😊 More
Terry was very helpful and Rannie was a great driver when I needed to be picked up to get my car. I appreciated both gentlemen and would recommend them both to anyone. I plan on continuing my service appts a I needed to be picked up to get my car. I appreciated both gentlemen and would recommend them both to anyone. I plan on continuing my service appts at Crest Nissan and I would recommend them to anyone. More
Outstanding experience David and Kyle were very Outstanding experience David and Kyle were very knowledgeable and great to work with.Ive purchased vehicles before in Dallas and this was my best ex Outstanding experience David and Kyle were very knowledgeable and great to work with.Ive purchased vehicles before in Dallas and this was my best experience I’ve had purchasing a new vehicle. I will recommend people to the dealership. Good job keep up the good work More
Service was quick and easy. Advisor was very accommodating and friendly. The text communication was extremely convenient and provided updates and details regarding the service and any extra nec accommodating and friendly. The text communication was extremely convenient and provided updates and details regarding the service and any extra necessary services required. Excellent! More
Experience in service with Drake was awesome. My wife was treated with respect and no uneeded services were pushed. Had vehicle back quickly and washed. was treated with respect and no uneeded services were pushed. Had vehicle back quickly and washed. More
The service team at Crest Nissan is amazing!! They are knowledgeable and always helpful. Making sure my vehicle is running well and I'm happy is their priority! My family has purchased two other vehicles knowledgeable and always helpful. Making sure my vehicle is running well and I'm happy is their priority! My family has purchased two other vehicles here and everyone is very happy with the service and our vehicles. More