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Crest Nissan of Frisco

Frisco, TX

4.8
1,354 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,354 reviews

October 09, 2019

Everything was fast and perfect. They did a great job for 5000 miles service and rotation. Also some more services with not too much payment. More

by Amin
Recommend Dealer
Yes
Employees Worked With
Andy D Truong
Nov 18, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

October 08, 2019

Greeted immediately as I walked in. Car was quickly whisked away to be serviced. Waiting area is clean, comfortable seating and the Cappuccino machine works great! More

by Danopoint
Recommend Dealer
Yes
Employees Worked With
Terry
Nov 18, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

October 08, 2019

I was greeted by Billy immediately upon arrival. I showed up with my iPad prepared to catch up on some shows while I waited on my car. I wasn’t sure how long it would take since diagnostic testing wa More

by LuluF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Buzzbee
Nov 18, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

October 07, 2019

Unfortunately I have to rate my recent service on my truck as 8 There were some odd hand prints & smudges on the inside of the windshield that were not there before bringing the truck in for service. More

by David Katz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Smith & N. Lacy
Nov 18, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

October 05, 2019

“I love the employees at Crest Nissan they took immediate care of my car.” I didn’t make an appointment I just showed up and told them what happen and they immediately got on it. More

by 1gratefulMiMi
Recommend Dealer
Yes
Employees Worked With
Terry, Taylor and Josh
Nov 18, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

October 04, 2019

Great job in every way I’m very impressed with the job. Great job in every way I’m very impressed with the job. Everything from the time involved to the shine on my car. And delivered by Drake. More

by Priscilla
Recommend Dealer
Yes
Employees Worked With
Drake
Nov 18, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

October 01, 2019

I continue to have great service experiences at Crest Nissan. Alyssa (service advisor) is always friendly and professional. Quality of the service work is always good also. More

by DelCoronado
Recommend Dealer
Yes
Employees Worked With
Alyssa Sturkie
Nov 18, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

September 28, 2019

My Experience We purchased a Nissan Rogue thru the Costco program. The sales person, Nick and finance manager, Taylor were very professional a knowledgeable. We More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Jimenez
Nov 18, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

September 27, 2019

I felt warm and secure in this dealer Great dealer , friendly staff, neat office, convenient location; great coffee, clean restrooms, open space in the parking lot;helpful salesman;kindly More

by Sumei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jashwa
Nov 18, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Boris Wooden, Customer Loyalty Director

September 27, 2019

Service Suggestions I was in the bay 5 minutes before anyone approached me. I had an appointment and was told that it would take an hour and a half but it took a little o More

by Service Suggestions
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Sturkie
Nov 18, 2019 -

Crest Nissan of Frisco responded

Hey there. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we’re sorry that your service visit took longer than expected. We are very sorry for this and would love to see what we can do to earn back your trust. Please contact me, Boris Wooden, Customer Loyalty Director, at (469) 777-5460 or email at Loyaltydirector@crestnissan.com.

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