Crest Nissan of Frisco

Same day service I set an appointment the day before. I dropped my car off in the morning and used the complementary shuttle back home instead of waiting in the dealer I set an appointment the day before. I dropped my car off in the morning and used the complementary shuttle back home instead of waiting in the dealership. My car estimate came over via text a few hours later. It was nice to be able to know what was absolutely necessary for my car and also what was recommended. I went ahead with the necessary because I couldn’t afford to do everything recommended. I called and then my service advisor Drake went over everything in detail, in a way I could understand. They had the parts needed in stock and were able to complete the work eye very same day! I enjoyed my service experience this time. More

Very pleased Devon was our salesman and Taylor did our financing. Both were awesome. Devon asked the right questions and the first car he recommended met all our Devon was our salesman and Taylor did our financing. Both were awesome. Devon asked the right questions and the first car he recommended met all our needs and was the one we walked drove away with! Taylor negotiated a good deal and after some give and take on both sides we came away exactly with what we wanted. I can see us going back to Crest in the future. Overall experience was a 10. More

Great Experience Erica was so helpful and informative, she was very professional and courteous. She set a clear expectation, and stuck to it, communicated very well. I Erica was so helpful and informative, she was very professional and courteous. She set a clear expectation, and stuck to it, communicated very well. I More

A great service experience The service I received the Crest Nissan was superior from my service representative Billy Buzbee , to the mechanics completing the work. I was kept i The service I received the Crest Nissan was superior from my service representative Billy Buzbee , to the mechanics completing the work. I was kept informed throughout the complete process it’s this type of service experience that will keep me coming back to Crest Nissan! More

Service and repairs Vehicle service was performed as explained by service advisor and also done in a timely manner. Great customer service given as well as updates on ser Vehicle service was performed as explained by service advisor and also done in a timely manner. Great customer service given as well as updates on service being performed. More

Best car buying experience ever!! The sales person who was assingned to us was very professional and courteous. We also had a great experience with the finance department. The cus The sales person who was assingned to us was very professional and courteous. We also had a great experience with the finance department. The customer service and over all environment was awesome!! More

every thing was as expected Khuong is very helpful. He goes above and beyond to handle any issues I have had. The wait time is usually a little longer than estimated but overall Khuong is very helpful. He goes above and beyond to handle any issues I have had. The wait time is usually a little longer than estimated but overall I am satisfied. More

Oil change and tire rotation My rep explained every detail of what is going to be done and what was done to my vehicle. Great job and nice car wash! My rep explained every detail of what is going to be done and what was done to my vehicle. Great job and nice car wash! More

Major noise issue from rear wheel area I took the car in because of an intermittent metal against metal noise when i drove it. I did not have an appointment but they accepted the car. By I took the car in because of an intermittent metal against metal noise when i drove it. I did not have an appointment but they accepted the car. By the end of the day Monday it was determined the emergency brakevcable to the left back wheel was bad and needed to be replaced.? The biggest issue was getting the part itself as that system was down at the Nissan North America. When the part didnt get therevmy service advisor found one at another dealer and my car was fixed the next day!! I really appreciated that above and beyond effort. More

Josh D.... and Enis made every effort to make it happen for Outstanding... Josh and Enis 👏🏼👏🏼👏🏼 Thank you for going way and beyond for Me and my husband &#128077 Outstanding... Josh and Enis 👏🏼👏🏼👏🏼 Thank you for going way and beyond for Me and my husband 👍 They really worked very hard for us 👍 Thank you... Robert and Edrie Deeb More