Crest Nissan of Frisco

Good guys Really did a good job working with us. Took a lot of time to show us service dept. how car works etc. Overall a great experience. Really did a good job working with us. Took a lot of time to show us service dept. how car works etc. Overall a great experience. More

Recal maintenance 2015 Altima The service center was action packed with customers, i initially thought i was entering a nightmare without an ending... What a rebuke, i went through The service center was action packed with customers, i initially thought i was entering a nightmare without an ending... What a rebuke, i went through like a cool breeze. I drpped off my car, and you guys had me in a loaner and out the door before i could get my coffee prepared. Alyssa S., was a complete champ with what i was needing and making it happen, well done! Thank you for your attention and sense of urgency! Above and beyond pleased! More

Outstanding service! This was my first experience at Creat Nissan and my service advisor, Terry Black, was extremely kind, courteous, and professional. He doesn't know it This was my first experience at Creat Nissan and my service advisor, Terry Black, was extremely kind, courteous, and professional. He doesn't know it yet, but he's my "service guy" and has made it easy to come back to Crest Nissan. Thanks for the awesome service! More

Great service I recommend this dealership service center because the service advisors are knowledgeable, patient, and genuinely care without the annoying and offens I recommend this dealership service center because the service advisors are knowledgeable, patient, and genuinely care without the annoying and offensive up selling of unnecessary service. More

Service Andy Truong was the person that take care of me, he was great!! Very kind and helpful. Looking to work with him in the future. Crest Nissan has bei Andy Truong was the person that take care of me, he was great!! Very kind and helpful. Looking to work with him in the future. Crest Nissan has being very good in service and friendly staff! More

Best dealership I’ve been to. Nick, Sal, and Ennis were amazing ! Great customer service, not pushy at all and most definitely will be returning to buy my vehicles h I’ve been to. Nick, Sal, and Ennis were amazing ! Great customer service, not pushy at all and most definitely will be returning to buy my vehicles here. Extremely happy, Thank you ! More

Dishearted, sad and disgusted! They jammed a 4 inch nail on inside 1 inch off the side wall of my rear tire to force me to replace it. Been a loyal customer for several years and gi They jammed a 4 inch nail on inside 1 inch off the side wall of my rear tire to force me to replace it. Been a loyal customer for several years and given excellent rating thru out the time but this is how I get treated. Broke my faith and trust. Very dishearted with my experience. Writing with a heavy heart. More

Great salesperson. I started looking online and spoke to the internet sales director. Jeff was really patient and was able to pair me with an awesome salesperson, carlos I started looking online and spoke to the internet sales director. Jeff was really patient and was able to pair me with an awesome salesperson, carlos. He is very personable and patient. He showed me all the options that i could have and told me the differences and what will cater to my needs. He even brought the cars close to each other so i can compare them myself. Experience was great until of course i had to talk to a finance guy. I understand it is their job to sell and earn money for their company but he wasnt willing to make negotiations with me. Very aggressive at first and snobbish. He seemed not very helpful and he jst wnt to get as much money from the customer instead of making it more flexible and cater to the customers needs as much as possible. Also they didnt include wverything in the car before i drove it home. They missed to plce the carpets and the cargo cover which was in the package! Good thing i checked the sticker. Again salesperson carlos was great!! i would recomment car buyers to go to him for assistance. Hopefully the finance guy youll be assisgned with is more personable compared to the one i had More

The beginning of a beautiful car /dealer friendship My service from beginning to the end was perfect. I enjoy the service I received Billy was very helpful in explaining everything that was done . This My service from beginning to the end was perfect. I enjoy the service I received Billy was very helpful in explaining everything that was done . This is why I followed Vince and Billy to Crest. They top notch customer service . More

Sold on service My advisor terrific in understanding my needs and keeping costs affordable with my college daughters car. Always gets me the best deal with service an My advisor terrific in understanding my needs and keeping costs affordable with my college daughters car. Always gets me the best deal with service and I really appreciate his help. More