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Crest Nissan of Frisco

Frisco, TX

4.7
1,345 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,345 reviews

April 19, 2019

Melissa Waters always takes care of me. She is the best. I will always bring my car to this dealership as long as Melissa Waters works there! She is so good at what she does. Honesty and integrity. More

by Lace069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Waters
April 14, 2019

Service review Andy was professional and pleasant. He made the visit pleasant and made sure that my coupon was honored and helped me with some programming problems More

by Rhodes, Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 15, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience Susan. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

April 13, 2019

Happy Customer Great customer service even though I was not scheduled they were able to fit me in. Staff member very friendly & took his time to explain my car’s nee More

by Mortega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pervez Virani
Apr 15, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience Mortega. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

April 11, 2019

Great experience! Service visit at crest is always been a great experience. Our service adviser was very helpful. She listened to our concerns and were able to guess th More

by rpmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Sturkie
Apr 11, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

April 11, 2019

Scheduled service The dealership has been great in every dimension but one. We purchased the full service contract which includes oil changes / tire rotation etc at no More

by RB66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
Apr 15, 2019 -

Crest Nissan of Frisco responded

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we’re sorry that your service visit took longer than expected. We are very sorry for this and would love to see what we can do to earn back your trust. Please contact me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com.

April 07, 2019

Good experience I can not give the highest rating because the Nissan Murano I wanted to buy was very dirty for test drive. It was washed before buying. More

by Fuki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
Apr 08, 2019 -

Crest Nissan of Frisco responded

Thank you for sharing your experience Fuki. We thank you for being a Crest Nissan customer, and we look forward to serving you again. Janna Ballard, Customer Loyalty Manager

April 06, 2019

excellent! Terry Black checked my car, he did an excellent job! Nice environment, friendly people, my car is clean now. My car was returned in the right time. T More

by fatima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Black
Apr 08, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience in our service department Fatima. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

April 06, 2019

Used car purchase Nissan Crest has good cars, but sales executives are impatient, not courteous. Bryan from finance is good explains all warrenty processes in detail an More

by Vinods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shanti Dalal
Apr 08, 2019 -

Crest Nissan of Frisco responded

Vinods, I am so sorry to hear that you are not satisfied with your experience here at Crest Nissan. My team and I are dedicated to providing exceptional customer service, and I am sorry that you feel like we haven’t been as dedicated to you as we should have been. Please reach out to me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com.

April 01, 2019

Service and sales Oil change was quick and also did a good job with the car wash Car salesmen were nice and not pushy. They are willing to work with and let you decid More

by Tanae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence,Henry
Apr 02, 2019 -

Crest Nissan of Frisco responded

Thank you for the kind words Tanae! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Janna Ballard, Customer Loyalty Manager

March 29, 2019

Exltremely good service with sales Went in. Made my deal in less than an hour and was on my way. Came back the next morning. Seen options for additional warranty. Came to terms quickly. More

by Ral301301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shantiv and Tony
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