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Crest Nissan of Frisco
Frisco, TX
1,344 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,344 reviews
March 22, 2019
Bad service , this past time was the only good one. When i bought my new truck the gas tank was almost empty, i had the zaktek service and truck was dirty they did not clean it when i call to let them When i bought my new truck the gas tank was almost empty, i had the zaktek service and truck was dirty they did not clean it when i call to let them know somebody was dumb enough to say that I use my truck as a work truck , the said they would take care of it in 30 min with the processes takes 4 hours called to have service in my truck and was never added to it. Just a very bad experanices it is not the frist brand new car i buy and hopefully not the last one, butt one thing i know i will take my money somewhere else. No manger ever has called me to see how they can make my old experencies better More
by Marcov
Employees Worked With
Services personal
March 22, 2019
Excellent Andy always makes me feel important and takes great care of my vehicle. Andy never tries to upsell me on things I don’t need. Andy always makes me feel important and takes great care of my vehicle. Andy never tries to upsell me on things I don’t need. More
by Lola123
Employees Worked With
Andy Tuong
March 22, 2019
Quick recall done well Brought my 2015 Altima in for a recall and they took care of it within a few hours along with a free shuttle ride back to my work and picked me up. Al Brought my 2015 Altima in for a recall and they took care of it within a few hours along with a free shuttle ride back to my work and picked me up. All services come with a great car wash as well so that was nice. More
by BradySmith45
Employees Worked With
Andy Truong
March 22, 2019
Great customer service I had an awesome car buying experience. Richie was very patient with me and had great customer service. This is my 3rd Nissan purchase and the was by I had an awesome car buying experience. Richie was very patient with me and had great customer service. This is my 3rd Nissan purchase and the was by far the best car buying experience. More
by Shay Ford
Employees Worked With
Richie Johnson
March 22, 2019
Lack of customer interaction My service advisor had a lack of customer interaction with my car experience. The cashier was great and took the time to explain what was diagnosed on My service advisor had a lack of customer interaction with my car experience. The cashier was great and took the time to explain what was diagnosed on my car. He was very professional and courteous. I am uncertain if it was after the price quote the advisor gave me and I told him that the price was too expensive. He did called me back with a cheaper rate. I then realized that I had the extended warranty on my car. But his whole attitude changed. More
by Lexie
Employees Worked With
Andy and Rodrigo DeLeon
March 22, 2019
Personality Dude I like the way the service dept tracks and advises on maintenance. I also thought Terry was a great guy to work with. He seemed to care about the cu I like the way the service dept tracks and advises on maintenance. I also thought Terry was a great guy to work with. He seemed to care about the customer. More
by Gary S
Employees Worked With
Terry
March 21, 2019
Happy Customer Out sales representative Carlos was outstanding. Very knowledgeable of the car and the options. He made the process enjoyable. This is my seco Out sales representative Carlos was outstanding. Very knowledgeable of the car and the options. He made the process enjoyable. This is my second purchase from Creat Nissan. More
by bocceking68
Employees Worked With
Carlos Robles
March 21, 2019
Car repair Andy and team did a fantastic job on my warranty repair. I was greeted and in and out while dropping and picking up the vehicle. I was put in a rent Andy and team did a fantastic job on my warranty repair. I was greeted and in and out while dropping and picking up the vehicle. I was put in a rental, and kept informed while my car was in service. Great job, as always! This is my 2nd vehicle from Crest. More
by Kwhit
Employees Worked With
Andy
March 21, 2019
Andy rocks Great job Andy thanks for taking care of me and giving me a ride I appreciate it service was timely and great thank you appreciate it Great job Andy thanks for taking care of me and giving me a ride I appreciate it service was timely and great thank you appreciate it More
by Leona7383
Employees Worked With
Andy
March 21, 2019
Good customer service zero Customer service No knowledgeable service personnel Rude greeters They lost my key and were looking for a wrong model car key for more than an zero Customer service No knowledgeable service personnel Rude greeters They lost my key and were looking for a wrong model car key for more than an hour!!! More
by Jayjo
Employees Worked With
So many
