Crest Nissan of Frisco

My first service appointment I had my first service appointment and in addition to the checkup I wanted them to look at the sensors for the automatic breaking, as it has applied i I had my first service appointment and in addition to the checkup I wanted them to look at the sensors for the automatic breaking, as it has applied itself several times for no reason. I dropped the car off and went to lunch. When I came back 2 hours later, they were still researching the issue. Since this has only happened a handful of times in the past 8 months, I understood that it was taking time to research. Once they realized that it was still going to be awhile longer, they had someone drive me home 14 miles away. The vehicle was not done until a little after 5 and all there drivers were gone, so my Service Advisor, Terry Black, came to get me himself. This resulted in him staying well past the end of his day (I only know this because I asked, not because he said anything or complained). Then he even stayed another couple minutes to figure out how to turn off a setting for me. Terry was extremely professional and pleasant to deal with. More

Great service Andy Truong gave me truly exceptional service on finding and replacing a faulty radar module. He was very professional and personable and made this se Andy Truong gave me truly exceptional service on finding and replacing a faulty radar module. He was very professional and personable and made this service of my Nissan Marano go very smoothly. More

Service Always have Andy take care of my service. He takes care of all the little details, explain what is being done and the reason for doing it Always have Andy take care of my service. He takes care of all the little details, explain what is being done and the reason for doing it More

Fantastic! Service was great from sales to finance. The best I’ve seen when buying a car. I may never go back to Mckinney. This was far more superior quality! Service was great from sales to finance. The best I’ve seen when buying a car. I may never go back to Mckinney. This was far more superior quality! More

Nissan Leaf Service! Faster service, dedicated staff, shuttle service back and forth to your house! Wonderful customer Experience in terms of complimentary inspection serv Faster service, dedicated staff, shuttle service back and forth to your house! Wonderful customer Experience in terms of complimentary inspection service and report out. Good Luck! More

Super Service Brandon listened and took care of problem quickly and professionally. So happy with service he provided. Listened to problem and checked on warranty o Brandon listened and took care of problem quickly and professionally. So happy with service he provided. Listened to problem and checked on warranty of problem More

Wonderful experience Friendly and assertive advisors and personnel. My truck is always fixed right the first time and is always returned cleaned. I will definitely take my Friendly and assertive advisors and personnel. My truck is always fixed right the first time and is always returned cleaned. I will definitely take my truck back every time. More

Amazing experience Wow. I work near Crest Nissan and decided to stop by for an oil change. I was provided with luxury service. My shuttle driver was classy and professio Wow. I work near Crest Nissan and decided to stop by for an oil change. I was provided with luxury service. My shuttle driver was classy and professional and they didn’t use a basic model vehicle for shuttle they move you in a nice vehicle. My service manager Melissa was simply outstanding. She stayed in contact with me the entire time my vehicle was there and even spot checked the car wash at the end. No hassle if with unneeded services either. Great experience. More

Service appointment Left with a bill of almost $600 when all I wanted was an oil and filter change along with tire rotation. I was told that I also needed the 30,000 serv Left with a bill of almost $600 when all I wanted was an oil and filter change along with tire rotation. I was told that I also needed the 30,000 service which included new windshield wipers which were also replaced at 14,000 miles. I told the service advisor that my wipers were fine and didn’t need to be replaced. He replaced them anyway! More

Trying to trade my infinity for a altima I went to the dealership to speak to Veronica and then the mgr sal they never called me back,wasted my time didn’t deliver the deal my credit score is I went to the dealership to speak to Veronica and then the mgr sal they never called me back,wasted my time didn’t deliver the deal my credit score is 845 smh never will recommend this dealership to anyone just being honest !!!! More