Crest Nissan of Frisco

Crest Nissan of Frisco responded

We are thrilled to hear about your wonderful experience with our team. It sounds like our staff truly made a positive impression, and we're so glad you felt well taken care of throughout your visit. Your salesperson clearly went above and beyond by proactively sharing contact details and the location information to make your trip seamless. We're delighted that he worked diligently to create a deal that worked perfectly for you. Your feedback about the exceptional service means so much to us at Crest Nissan, and we appreciate you taking the time to share your experience.

Crest Nissan of Frisco responded

We are absolutely thrilled to hear about your wonderful experience with our sales team. It means so much to us that you found the service to be exceptional and that you feel confident recommending us to your friends. Your trust in sharing our dealership with others who are looking for their next vehicle is truly appreciated. We are proud to have team members who provide the kind of outstanding service that creates lasting positive impressions. Thank you for choosing Crest Nissan and for taking the time to share your experience.

Crest Nissan of Frisco responded

Thank you for bringing this to our attention. We understand your frustration and are sorry to hear about your disappointment. Your feedback about improving our scheduling process to verify service capabilities upfront is valuable and will help us serve our customers better. Please reach out to our Service Director, Derick Heckel, at DHeckel@vtaig.com so we can discuss how to better accommodate your van's service needs in the future.

Crest Nissan of Frisco responded

We are grateful for taking the time to share your wonderful experience with us. It's fantastic to hear that you felt comfortable and confident throughout your car-buying journey. We're proud that our team provided the professional and knowledgeable service you deserved without any pressure. Understanding your specific needs and helping you find the right vehicle within your budget is exactly what we strive to do for every customer. Your recommendation means the world to us, and we're thrilled that the entire process was smooth and clearly explained. Thank you for choosing Crest Nissan, and we hope you're enjoying your perfect new car.

Crest Nissan of Frisco responded

Thank you immensely for taking the time to share your wonderful experience with us. We are delighted to hear that you found our team member to be so knowledgeable and informative during your visit. It means the world to us when customers recognize the intelligence and expertise our staff brings to helping with vehicle purchases. We strive to make every buying experience exceptional, and your feedback confirms we are meeting that goal. Your kind words about receiving such outstanding service truly brighten our day. We appreciate you choosing Crest Nissan and look forward to serving you again in the future.

Crest Nissan of Frisco responded

We are thrilled to hear about your positive experience with our team. It sounds like you received the detailed explanations and courteous service that every customer deserves. We're pleased that our service advisor took the time to walk you through the work being performed on your vehicle and ensured you felt fully informed throughout the process. Your satisfaction with our clean and comfortable waiting area also means a great deal to us, as we strive to create a welcoming environment for all our guests. Thank you for taking the time to share your feedback about the exceptional service you received.

Crest Nissan of Frisco responded

We are grateful to hear about your positive experience with our service team. It's wonderful to know that our thorough explanations and helpful suggestions made a difference during your visit. We're pleased that we could take care of the plastic undercover repair at no charge and that our prompt communication through text updates kept you well-informed throughout the process. Your feedback about receiving excellent service without any pressure is exactly what we strive for at Crest Nissan. Thank you for sharing your experience with us.

Crest Nissan of Frisco responded

We are absolutely thrilled to hear about your wonderful experience with our team. It brings us great joy to know that you felt comfortable throughout the entire process without any pressure. We are pleased that our professional and caring approach made such a positive impression on you. Your satisfaction with both the quality of your vehicle and the level of service you received means the world to us. We truly value customers like you and appreciate you taking the time to recommend us to others seeking excellent vehicles and outstanding service.

Crest Nissan of Frisco responded

Thank you for your wonderful feedback! We are thrilled to hear about the outstanding service and care you received with your vehicle maintenance needs. It means so much to us when customers recognize the dedication our team puts into providing exceptional experiences. At Crest Nissan, we strive to make every service visit a positive one, and knowing that we consistently meet your expectations truly makes our day. Your kind words motivate us to continue delivering the high-quality service you deserve.

Crest Nissan of Frisco responded

We sincerely value your positive feedback about your service experience with us. It's wonderful to hear that your service associate provided you with detailed information and maintained clear communication throughout the entire process. Keeping our customers well-informed about their vehicle services is something we prioritize, and we're pleased this made such a positive impression on your visit. Your experience reflects our commitment to transparent and helpful customer service. Thank you for choosing Crest Nissan for your automotive needs.