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Crest Nissan of Frisco
Frisco, TX
1,539 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 22, 2019
Perfect! I was really nervous as it was my first time taking my car in. They were very friendly, explained what they woyld be doing, made sure I was comfortabl I was really nervous as it was my first time taking my car in. They were very friendly, explained what they woyld be doing, made sure I was comfortable and my car looked and ran great afterward! More
by Felly
Employees Worked With
Billy Buzzbi
March 21, 2019
Excellent service. It was my first time and I received excellent overall customer service. Alyssa was great; friendly, warm smile and very helpful. I’ll definitely go ba It was my first time and I received excellent overall customer service. Alyssa was great; friendly, warm smile and very helpful. I’ll definitely go back for my service needs. More
by Mikeo
Employees Worked With
Alyssa sturkie
March 21, 2019
Service far below previous experience I've bought my last two cars from Crest. So, when I got a recall, I brought my car to them for repair and a general look over. My assigned service ass I've bought my last two cars from Crest. So, when I got a recall, I brought my car to them for repair and a general look over. My assigned service associate was not present for my appointment and did not keep me updated (I had to call and ask for info), and he continually addressed me by my first name, not by the preferred name that is PLASTERED on my account and paperwork. Add to that, my car wasn't washed for pickup, as promised, and there was significant scum added to the interior of my car during the work. They did run it thru the carwash, adding 15 mins to the wait, but it was certainly not as it has been in the past. Yes the recall repair was done. But bare minimum effort on everything else. This dealership moved across the metroplex a bit ago, making it an hour drive to get there. I definitely will not be going out of my way to go back. More
by Lhaal
Employees Worked With
Khuong
March 21, 2019
Oil change and tire rotation and license plate placket They did everything well and didn’t charge for some of the services the rep was friendly and efficient. I didn’t have a place to put my state license They did everything well and didn’t charge for some of the services the rep was friendly and efficient. I didn’t have a place to put my state license plate on so they did that for me at no cost More
by Maryfhumphrey
Employees Worked With
I think brandon was his name
March 21, 2019
Traded in a car for a bigger car Shantiv (sales guy) was very helpful. His manager Lance made me feel very uncomfortable. He wanted me to do things behind my wife’s back in order for Shantiv (sales guy) was very helpful. His manager Lance made me feel very uncomfortable. He wanted me to do things behind my wife’s back in order for him to get a better deal in the car than me. He actually rolled his eyes and his whole body when I wouldn’t come up from my out the door offer. If you can avoid working with lance then this is a good dealership and I’ve bought 2 nice cars from here in the last 3 years More
by Thodges88
Employees Worked With
Shantiv, Lance, Brian
March 21, 2019
Terrible Service and sales were bad. Never satisfied at this location. Wouldn’t recommend to any family nor friends. Not satisfied. Worst service in Dallas TX Service and sales were bad. Never satisfied at this location. Wouldn’t recommend to any family nor friends. Not satisfied. Worst service in Dallas TX More
by stephaniegarcia2090@hotmail.com
Employees Worked With
Yo-yo and I don’t remember the sales guy name
March 21, 2019
Good customer service zero Customer service No knowledgeable service personnel Rude greeters They lost my key and were looking for a wrong model car key for more than an zero Customer service No knowledgeable service personnel Rude greeters They lost my key and were looking for a wrong model car key for more than an hour!!! More
by Jayjo
Employees Worked With
So many
March 21, 2019
Happy Customer Out sales representative Carlos was outstanding. Very knowledgeable of the car and the options. He made the process enjoyable. This is my seco Out sales representative Carlos was outstanding. Very knowledgeable of the car and the options. He made the process enjoyable. This is my second purchase from Creat Nissan. More
by bocceking68
Employees Worked With
Carlos Robles
March 21, 2019
Andy rocks Great job Andy thanks for taking care of me and giving me a ride I appreciate it service was timely and great thank you appreciate it Great job Andy thanks for taking care of me and giving me a ride I appreciate it service was timely and great thank you appreciate it More
by Leona7383
Employees Worked With
Andy
March 21, 2019
Car repair Andy and team did a fantastic job on my warranty repair. I was greeted and in and out while dropping and picking up the vehicle. I was put in a rent Andy and team did a fantastic job on my warranty repair. I was greeted and in and out while dropping and picking up the vehicle. I was put in a rental, and kept informed while my car was in service. Great job, as always! This is my 2nd vehicle from Crest. More
by Kwhit
Employees Worked With
Andy
