Crest Nissan of Frisco
Frisco, TX
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Amazing experience Wow. I work near Crest Nissan and decided to stop by for an oil change. I was provided with luxury service. My shuttle driver was classy and professio Wow. I work near Crest Nissan and decided to stop by for an oil change. I was provided with luxury service. My shuttle driver was classy and professional and they didn’t use a basic model vehicle for shuttle they move you in a nice vehicle. My service manager Melissa was simply outstanding. She stayed in contact with me the entire time my vehicle was there and even spot checked the car wash at the end. No hassle if with unneeded services either. Great experience. More
Wonderful experience Friendly and assertive advisors and personnel. My truck is always fixed right the first time and is always returned cleaned. I will definitely take my Friendly and assertive advisors and personnel. My truck is always fixed right the first time and is always returned cleaned. I will definitely take my truck back every time. More
Nissan Leaf Service! Faster service, dedicated staff, shuttle service back and forth to your house! Wonderful customer Experience in terms of complimentary inspection serv Faster service, dedicated staff, shuttle service back and forth to your house! Wonderful customer Experience in terms of complimentary inspection service and report out. Good Luck! More
Super Service Brandon listened and took care of problem quickly and professionally. So happy with service he provided. Listened to problem and checked on warranty o Brandon listened and took care of problem quickly and professionally. So happy with service he provided. Listened to problem and checked on warranty of problem More
Fantastic! Service was great from sales to finance. The best I’ve seen when buying a car. I may never go back to Mckinney. This was far more superior quality! Service was great from sales to finance. The best I’ve seen when buying a car. I may never go back to Mckinney. This was far more superior quality! More
Service Always have Andy take care of my service. He takes care of all the little details, explain what is being done and the reason for doing it Always have Andy take care of my service. He takes care of all the little details, explain what is being done and the reason for doing it More
Great service Andy Truong gave me truly exceptional service on finding and replacing a faulty radar module. He was very professional and personable and made this se Andy Truong gave me truly exceptional service on finding and replacing a faulty radar module. He was very professional and personable and made this service of my Nissan Marano go very smoothly. More
Service appointment Left with a bill of almost $600 when all I wanted was an oil and filter change along with tire rotation. I was told that I also needed the 30,000 serv Left with a bill of almost $600 when all I wanted was an oil and filter change along with tire rotation. I was told that I also needed the 30,000 service which included new windshield wipers which were also replaced at 14,000 miles. I told the service advisor that my wipers were fine and didn’t need to be replaced. He replaced them anyway! More
My first service appointment I had my first service appointment and in addition to the checkup I wanted them to look at the sensors for the automatic breaking, as it has applied i I had my first service appointment and in addition to the checkup I wanted them to look at the sensors for the automatic breaking, as it has applied itself several times for no reason. I dropped the car off and went to lunch. When I came back 2 hours later, they were still researching the issue. Since this has only happened a handful of times in the past 8 months, I understood that it was taking time to research. Once they realized that it was still going to be awhile longer, they had someone drive me home 14 miles away. The vehicle was not done until a little after 5 and all there drivers were gone, so my Service Advisor, Terry Black, came to get me himself. This resulted in him staying well past the end of his day (I only know this because I asked, not because he said anything or complained). Then he even stayed another couple minutes to figure out how to turn off a setting for me. Terry was extremely professional and pleasant to deal with. More
Service I can always trust my car with Erica in service. She’s honest and always aware of the status of your car. She always looking for ways to make your exp I can always trust my car with Erica in service. She’s honest and always aware of the status of your car. She always looking for ways to make your experience pleasure even if the information is not what you to hear. I have work with other service advisors , but Erica has been most constant More




