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Crest Nissan of Frisco

Frisco, TX

4.8
1,539 Reviews
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6600 State Highway 121

Frisco, TX

75034

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Showing 1,539 reviews

March 13, 2019

Great service Was early for my service appointment, they took me and got things moving quickly. Everything was explained to me as we went along and I was out of th More

by maryhh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perverz Virani
Mar 14, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

March 13, 2019

Service - Seat Repair I had to get my leather seat repaired again. They went above and beyond to repair it in an efficient and timely manner. Great work! More

by Tammyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khuong
Mar 14, 2019 -

Crest Nissan of Frisco responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

March 13, 2019

Finance rep a REAL bully! Very intimidating and not honest! Salesman was great! It was my first time buying from Crest and will never go back. I’ve bought Nissan’s all my driving life and have used Autonation More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cole Bordon was a great salesman.
Mar 14, 2019 -

Crest Nissan of Frisco responded

Hello, we take customer satisfaction very seriously here at Crest Nissan, and we’d love to hear more about your experience. Please reach out me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com.

February 27, 2019

Trying to trade my infinity for a altima I went to the dealership to speak to Veronica and then the mgr sal they never called me back,wasted my time didn’t deliver the deal my credit score is More

by Gary tortorella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Veronica
Mar 01, 2019 -

Crest Nissan of Frisco responded

Gary, thank you for your feedback. I never want a customer to feel ignored while trying to complete a trade in with us. Please reach out to me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com so I can speak with you about earning back your trust.

February 22, 2019

Selling defective products The transmissions on 2012- 2017 Sentra, rogues have a faulty transmission design that fail 2- 4 years in. The warranty is only for 60 000 miles. So yo More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Feb 25, 2019 -

Crest Nissan of Frisco responded

Hello Max, thank you for your feedback. We’re very sorry you and your wife are experiencing issues with your vehicle. I would like to speak with you about your concerns and see if there’s anything we can do to address them at our service department. Please reach out to me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com.

February 20, 2019

Please read before going in! We have purchased 3 vehicles from this dealership. Our latest was a certified pre-owned Maxima. There were a couple of items I had issues with, mostly More

by Christx0277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jett, Janna, Billy
Feb 22, 2019 -

Crest Nissan of Frisco responded

Hi, Chris. I am so sorry to hear that you are not satisfied with your experience here at Crest Nissan. I would like to speak with you about your concerns and see if there’s anything we can do to address them. Please reach out to me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com.

January 02, 2019

Check the YELP reviews for the truth STAY AWAY...Terrible experience and lackluster customer service all around!! I know that my situation was not easy, but you can tell a lot about a dea More

by MadCarGirl729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos, Brandon
Jan 21, 2019 -

Crest Nissan of Frisco responded

Hello, we take customer satisfaction very seriously here at Crest Nissan, and we’d love to hear more about your experience. Please reach out me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com.

December 28, 2018

Worst ever Bait and switch. Less car for more money. After market leather, which you have to pay extra for, sucks and interferes with the heated seats don't hav More

by Unhappy with crest nisssn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob
Jan 21, 2019 -

Crest Nissan of Frisco responded

Hello, we take customer satisfaction very seriously here at Crest Nissan, and we’d love to hear more about your experience. Please reach out me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com.

July 19, 2018

Carlos was great. Carols was great. No pressure. Easy to talk to. Knowledgeable and if he didn't know the answer he found someone who did. The sale was quick and ea More

by Tallon24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David-sales manager & James Brown- finance
Oct 08, 2018 -

Crest Nissan of Frisco responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

Oct 08, 2018 -

Crest Nissan of Frisco responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

July 13, 2018

Great salesman I had a tremendous experience dealing with Carlos Robles and the whole Nisson team. I would recommend anyone looking for a car to contact Carlos Roble More

by M, Glen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Robles
Oct 08, 2018 -

Crest Nissan of Frisco responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager

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