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Crest Nissan of Frisco
Frisco, TX
1,339 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 31, 2024
Shon Vaughn made this an unforgettable and amazing experience. It could have been so stressful , but he really helped me today. He was kind and understanding, and really worked within my very strict b experience. It could have been so stressful , but he really helped me today. He was kind and understanding, and really worked within my very strict budget. Also Glenn in finance was awesome and helped me so much! I'm a customer for life now. Crest is lucky to have them. More
by astooks100
Employees Worked With
Shon Vaughn, Glenn
July 31, 2024
Crest Nissan was great! I initially called Saturday to ask if my battery would be under warranty, and they told me to bring it in. I went in the next Monday afternoon and Dr I initially called Saturday to ask if my battery would be under warranty, and they told me to bring it in. I went in the next Monday afternoon and Drake (service advisor) set proper expectations that it would be a few hours to allow for troubleshooting and various testing before Nissan would approve a new battery swap. Ended up going back Saturday morning to do so and waited at the dealership. I also brought to his attention a button on the steering wheel that was stuck. Drake was very accommodating in that after the time he told me to give them had come up for the battery, he apologized but they weren't getting any answers of approval yet and got me a rental car to take while we continue to wait. Drake kept me updated each day, and ended up picking up my vehicle Tuesday with a new battery and new steering wheel replacement for both fixes under warranty. I would recommend not only this dealership, but working with Drake with your service needs. More
by Matt
Employees Worked With
Drake
July 25, 2024
A very nice dealership. Well managed with friendly, knowledgeable and courteous staff. This was our third time purchasing a car at crest and we will continue to do so in the Well managed with friendly, knowledgeable and courteous staff. This was our third time purchasing a car at crest and we will continue to do so in the future. More
by standwithclub
Employees Worked With
Carson Perot
July 17, 2024
Very good communication from my service provider. The one thing that I really am a little ticked off about is the 3% charge for using a credit card. That is a bit of xx as that is a convenience for The one thing that I really am a little ticked off about is the 3% charge for using a credit card. That is a bit of xx as that is a convenience for your business to accept the card and pay the fee for that. Quit passing off everything to the customers. You are still making darn good money from repairs. More
by donpatin
Employees Worked With
Lee lang
June 16, 2024
Ryan has a great customer service skills. He's the most patience man ever and he pushed to help to get me my brand new car. I appreciate Juan's help to crunch my payment and pushed for the be He's the most patience man ever and he pushed to help to get me my brand new car. I appreciate Juan's help to crunch my payment and pushed for the best deal for me. Your entire team made my day. Thank you very much! More
by Jayiv.
Employees Worked With
Ryan W. and Juan R.
