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Crest Nissan of Frisco

Frisco, TX

4.8
1,401 Reviews

6600 State Highway 121

Frisco, TX

75034

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Showing 1,401 reviews

August 14, 2025

They have been very helpful,trustworthy, and supportive. They go over what I need to do that is important at that time so I don’t have to do so much at one time. My husband and I are retired on an fixed i More

by Annette.Reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith Service Center Roy has helped me every time I have my car serviced and he is very helpful and a great person.
Aug 26, 2025 -

Crest Nissan of Frisco responded

We sincerely value your wonderful feedback about your experience. It means so much to us that you found our team helpful and trustworthy throughout your service. We understand how important it is to work within your budget and timeline, especially when managing expenses on a fixed income. Our goal is always to prioritize what matters most for each customer and spread out services in a way that works best for your situation. Your appreciation truly motivates our team to continue providing the supportive service you deserve. Thank you for choosing us and for taking the time to share your positive experience.

August 14, 2025

I dropped off my car and was told that it would only take 1 day to fix. That turned into a week. I picked up my car today. Gotta thing I checked to make sure everything worked before pulling off. Because it More

by Unhappy.Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carson Perot
Aug 26, 2025 -

Crest Nissan of Frisco responded

We are sorry to hear that you feel this way about your recent service experience. We understand your frustration as we take situations like this seriously. Your experience does not reflect the quality of service we strive to provide every day. We would appreciate the opportunity to review what happened and work toward a proper resolution for your vehicle. Please contact our Service Director, Derick Heckel, at DHeckel@vtaig.com so we can discuss your specific situation and ensure your concerns are addressed promptly.

August 14, 2025

Great experience from start to finish. Priscilla and Chance took great care of us! Look forward to our next experience with the Crest team More

by OURZ34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Priscilla Marowa
Aug 26, 2025 -

Crest Nissan of Frisco responded

We are grateful for your wonderful feedback about your experience with us. It brings us great joy to hear that your journey from beginning to end exceeded your expectations. Priscilla and Chance are truly valued members of our team, and we are delighted to know they provided you with exceptional care throughout your visit. Your kind words about looking forward to future experiences with Crest Nissan mean the world to us. We appreciate your trust in our team and look forward to serving you again.

August 14, 2025

Past dealership service experiences were a major reason to continue new vehicle purchase loyalty. Might have gotten a better "deal" elsewhere but the transparency, ease of negotiation, timeliness, and fol More

by jsoleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Perot
Aug 26, 2025 -

Crest Nissan of Frisco responded

Thank you for your wonderful feedback about your experience with us. Your loyalty means everything to us, and we are thrilled that our service team has consistently provided the quality care that keeps you coming back. We understand that while competitive pricing matters, the value of transparent communication and smooth negotiations truly makes the difference in your vehicle purchasing decisions. It brings us great satisfaction to know that our team's attention to detail in follow-up care and our efficient processes have made your experience worthwhile. We are also pleased that our convenient location continues to be a beneficial factor in your decision to choose Crest Nissan for your automotive needs. Your trust in us for multiple vehicle purchases demonstrates the strong relationship we strive to build with every customer.

August 11, 2025

Deshawn did a fantastic job for me and my wife’s and would definitely recommend to others More

by Edbuwrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
Aug 25, 2025 -

Crest Nissan of Frisco responded

We are thrilled to hear about your wonderful experience with our team. It sounds like you and your wife received excellent service, and we truly appreciate you taking the time to share your positive feedback. Your recommendation means the world to us at Crest Nissan. We're delighted that we could provide the level of care and attention you deserved, and we look forward to continuing to serve you both in the future.

August 10, 2025

Roy is great, he takes care of my truck every time and keeps me up to date on what I need. Highly recommend More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Aug 25, 2025 -

Crest Nissan of Frisco responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that you receive excellent care for your truck and stay well-informed about your vehicle's maintenance needs. Your recommendation means a great deal to us at Crest Nissan, and we're committed to continuing to provide you with the reliable and attentive service you've come to expect. Thank you for taking the time to share your feedback with us.

August 08, 2025

Made it a quick and easy process and would definitely recommend him to many of my peers, if you need someone to like and get stuff done and clarify everything Deshawn Green is the man! More

by SCpress212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
Aug 13, 2025 -

Crest Nissan of Frisco responded

Your positive feedback truly means the world to us! We are thrilled to hear that your experience was both quick and smooth from start to finish. It sounds like you received exceptional service that made the entire process effortless for you. We take great pride in having team members who go above and beyond to ensure everything is clearly explained and handled efficiently. Your recommendation to your peers is the highest compliment we could receive, and we are grateful for your trust in Crest Nissan. Thank you for taking the time to share your wonderful experience with us.

August 08, 2025

If you need a car come to Deshawn Green, I don’t like car salesman especially with me being woman but Deshawn understood my needs and took great care of me, Thank you Deshawn! More

by SCpress212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
Aug 13, 2025 -

Crest Nissan of Frisco responded

We sincerely value your thoughtful review and are delighted to hear about your positive experience. We understand that finding the right vehicle can feel overwhelming, especially when concerns about the sales process arise. It sounds like you received exceptional care and found someone who truly listened to what you needed. We take great pride in having team members who focus on understanding each customer's unique requirements and creating a comfortable, respectful environment. Your feedback reinforces our commitment to providing genuine, personalized service that puts customers first. We appreciate you taking the time to share your experience and are thrilled that you found exactly what you were looking for.

August 07, 2025

I appreciated the professionalism and service provided by team at Crest Nissan. My car was repaired in a timely manner, and all my questions were answered. More

by Joanndotson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner F: 5 Stars
Aug 11, 2025 -

Crest Nissan of Frisco responded

We are grateful to hear about your positive experience with our team. It means a great deal to know that you found our service professional and that we were able to complete your car repairs in a timely manner. We truly value customers like you who take the time to share their experience, and we're pleased that our team was able to address all of your questions thoroughly. Your feedback reinforces our commitment to providing excellent service.

August 06, 2025

The selection of car was great. The attention i received from the sales person was outstanding. He took the time to show me the best options for my purchase. So if your in the marke More

by Marcos Torrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Palos
Aug 06, 2025 -

Crest Nissan of Frisco responded

Thank you for your review, Marcos. We are delighted to hear about your wonderful experience with our vehicle selection and the outstanding service you received. It sounds like you found exactly what you were looking for and felt well-supported throughout your car buying journey. Your kind words about the time taken to show you the best options for your purchase mean so much to our team. We truly appreciate you taking the time to share your positive experience and for recognizing the exceptional service provided. Thank you for choosing Crest Nissan.