
Crest Nissan of Frisco
Frisco, TX
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Crest. and Brandon were great. In and out in less time than I anticipated and everything checked out fine! Thanks a lot. and Brandon were great. In and out in less time than I anticipated and everything checked out fine! Thanks a lot. More
Had a warning light on i wasn't sure of. Turns out it was just a warning that it was time for service. They got me right in and even gave me a coupon for the service. So happy with the servi Turns out it was just a warning that it was time for service. They got me right in and even gave me a coupon for the service. So happy with the service team here! More
Our buying experience couldn’t have been better. Our salesman, Nassar Tawil, was professional, honest and very knowledgeable. He never pressured us, but made sure we got the car we were looking for. Our salesman, Nassar Tawil, was professional, honest and very knowledgeable. He never pressured us, but made sure we got the car we were looking for. He spent time with us explaining everything. He was always accessible and kept us updated on the car availability. He’s a gem at Crest Nissan in Frisco. More
Felicitaciones a Cress Nissan, a todo su personal calificado de verdad se esmeran en atender al cliente , una vez más salgo muy complacida en el servicio prestado calificado de verdad se esmeran en atender al cliente , una vez más salgo muy complacida en el servicio prestado More
Very deceptive sales management and finance office. In order to get a higher monthly payment, they added a 1391.00 MPP service contract without my authority and knowledge. I specifically declined it in In order to get a higher monthly payment, they added a 1391.00 MPP service contract without my authority and knowledge. I specifically declined it in the finance office. Told them where I needed to be monthly, said they couldn't get it. So, once the contract was added, my payment went up 30.00. I noticed the problem when I got home and really looked at the paperwork. Contacted Chase Bailey (sales manager) and was told that I was looking at it all wrong and that it was provided to me for free which they never discussed with me at all. I asked if I could cancel it and he said no and that my payments would stay the same. I talked to him twice as I still didn't understand and even asked for the general managers name and he wouldn't give it to me. Have worked with MPP before and knew I could cancel it, and I did the day it became active. Funny how I am getting a refund even though it was of no charge according to Chase. The refund is only applied to the principal amount and not considered a payment to the lien company. Always ask for a price breakdown in writing when negotiating with the sales manager and then make sure to verify the numbers once again during the financing process. Should have just stayed with the advertised numbers as it would have been a better deal. Btyan sales rep didn't even go over getting me set up with Nissan Connect and I had to ask him to help me pair my phone. I believe he offered to finish the set up another day. Other than that, Bryan did a good job. More